Bay Alarm Medical

Customer Service & Support

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Real People. Real Answers.
Consultation, Customer Service, and Technical Support.

Bay Alarm Medical provides consultation, technical support and customer service from our headquarters in California. We keep 24/7 medical monitoring completely separate from our day to day business operations to ensure that all calls are rapidly responded to.

Business Hours
Mon-Fri: 7am - 5pm PST
Sat-Sun: 9am - 4pm PST

Our 24/7 Emergency Call Center is always online. Business offices will be closed for the following holidays: New Year's Day, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving Day, and Christmas Day (recognized).

If you have a medical emergency, please push your help button and a professionally-trained operator will be on the line shortly.

For sales inquiries please submit your request here. For customer service or technical questions, please fill out the form below.

Frequently Asked Questions
You've got questions. We've got Answers.
Medical Alert Blog
Written by our staff. Keep up to date with Bay Alarm Medical.
Medical Alert Blog Updates

Bay Alarm Medical provides frequent blog updates with the goal of educating the public on the importance of medical alert systems, fall prevention, and other related topics to enhance the independent lifestyles of the senior community.

Here are some of our most popular posts:

Read the Blog
Lights, Camera, Action!
Check out our collection of Q&A videos
  • Which Medical Alert System is right for you?
    Medical Alert Systems Package Compare all Systems >
  • Shop Online
    Shop Online

    Order your medical alert system online! Ships same day if ordered before 2PM PST.

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  • Interested?

    Request additional information from a Bay Alarm Medical Senior Care Consultant.

    Request Information >
  • Call Us
    Call Us

    Get answers about our medical alert systems and rate plans before you buy.

    Call 1-877-522-9633

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