50% Off Mobile Devices + Free Shipping + Free Month*

1. Choose your service.

2. Choose your package.

Choose Package

America's #1-rated medical alert system. Complete protection for inside the home. All packages include your choice of a necklace or wrist button. Easy plug & play installation.

SOS Home Landline

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SOS Home Cellular

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SOS Home Cellular w/ Fall Detection

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Connection Type

Landline - Please call to ensure telco compatibility

LTE Cellular

LTE Cellular

Free Equipment Use

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Device purchase is required for SOS Mobile & SOS Smartwatch. SOS Home & SOS All-In-One systems are leased free of charge but must returned upon subscription cancellation.

24/7 USA-Based Monitoring

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24/7 Monitoring

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

Faster Connection Speeds

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4G LTE and GPS

4G LTE systems connect up to 60% faster than landline devices.

Easy Installation

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Bay Alarm Medical installation of In-home medical alert system

Just plug the device into a power outlet and flip the "ON" switch. With cellular systems, you won't have to deal with landlines, telephones, or modem compatibility.

Auto Fall Detection (Requires $30 Device Fee)

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Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. This premium upgrade includes both an in-home button and an Auto Fall wearable button.

Free Equipment Use

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Device purchase is required for SOS Mobile & SOS Smartwatch. SOS Home & SOS All-In-One systems are leased free of charge but must returned upon subscription cancellation.

24/7 USA-Based Monitoring

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24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified

GPS Caregiver Tracking

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Caregiver Tracking App

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

In-Home Wearable Button

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A wearable combo in-home help button is Included with all SOS All-In-One packages.

Auto Fall Detection (Requires $30 Device Fee)

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Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Auto Fall Detection enabled for both mobile device and in-home wearable button.

Device Purchase - 50% off

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Device purchase is required for SOS Mobile & SOS Smartwatch. SOS Home & SOS All-In-One systems are leased free of charge but must returned upon subscription cancellation.

$159 $79.20

$159 $79.20

$159 $79.20

24/7 USA-Based Monitoring

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24/7 Monitoring

24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified. GPS Location tracking is also included with all mobile services.

GPS Caregiver Tracking

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Caregiver Tracking App

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Mobile Fall Detection

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Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.

In-Home Protection

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Bundle an In-Home System with your mobile help button and get complete coverage both in and away from the home.

Bundle Discount

$69.90 $59.95/mo

Device Purchase - 50% off

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Device purchase is required for SOS Mobile & SOS Smartwatch. SOS Home & SOS All-In-One systems are leased free of charge but must returned upon subscription cancellation.

$255 $127.20

$255 $127.20

$255 $127.20

24/7 USA-based monitoring.

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24/7 Monitoring

24/7 USA-Based Monitoring

Location Tracking

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Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.

Mobile Fall Detection

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Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.

In-Home Protection

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Bundle a Cellular In-Home system with your SOS Smartwatch and get complete coverage both in and away from the home.

Bundle Discount

$74.90 $64.95/mo

Order Now Order Now Order Now

*Free Shipping + Free Month on Select Plans. Need Help? Call 1-877-522-9633

SOS Home

America's #1-rated, award-winning, medical alert system for inside the home. Easy plug & play installation. INCLUDES: 1 wearable button; 1 neck lanyard; 1 wrist band.

SOS Home Landline

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263/mo

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Landline - Please call to ensure telco compatibility

24/7 USA-Based Monitoring

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Device purchase is required for SOS Mobile & SOS Smartwatch. SOS Home & SOS All-In-One systems are leased free of charge but must returned upon subscription cancellation.

SOS Home Cellular w/ Fall Detection

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263/mo

Free Shipping + Free Month*

LTE Cellular - Faster connection speeds & easier installation

24/7 USA-Based Monitoring

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Device purchase is required for SOS Mobile & SOS Smartwatch. SOS Home & SOS All-In-One systems are leased free of charge but must returned upon subscription cancellation.

Free Shipping + Free Month on Select Plans

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24/7 Monitoring

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

Automatic Fall Detection

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4G LTE and GPS

4G LTE systems connect up to 60% faster than landline devices.

SOS All-In-One

The SOS All-In-One was designed for use both in and away from the home. Includes a waterproof help button that can be worn in the shower and provides easy access to get help.

SOS All-In-One

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263/mo

Free Shipping + Free Month*

Free Equipment Use

24/7 USA-Based Monitoring

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24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified

Caregiver Tracking

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Caregiver Tracking App

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

In-Home Wearable Button

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A wearable combo in-home help button is Included with all SOS All-In-One packages.

SOS All-In-One w/ Fall Detection

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263/mo

Free Shipping + Free Month*

Free Equipment Use

24/7 USA-Based Monitoring

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24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified

Caregiver Tracking

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Caregiver Tracking App

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

In-Home Wearable Button

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A wearable combo in-home help button is Included with all SOS All-In-One packages.

Auto Fall Detection (Requires $30 Device Fee)

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Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Auto Fall Detection enabled for both mobile device and in-home wearable button.

SOS Mobile

Stay protected while out and about. We'll dispatch local EMS to your location in case of an emergency. Caregiver Tracking is included with subscription.

SOS Mobile

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263/mo

Free Shipping + Free Month*

Device Purchase: $159 $79.20

24/7 USA-Based Monitoring

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24/7 Monitoring

24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified. GPS Location tracking is also included with all mobile services.

Caregiver Tracking

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Caregiver Tracking App

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

SOS Mobile 360° Bundle

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263/mo

Free Shipping + Free Month*

Device Purchase: $159 $79.20

24/7 USA-Based Monitoring

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24/7 Monitoring

24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified. GPS Location tracking is also included with all mobile services.

Caregiver Tracking

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Caregiver Tracking App

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Mobile GPS Fall Detection

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Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.

In-Home Protection

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Bundle an In-Home System with your mobile help button and get complete coverage both in and away from the home.

$69.90 $59.95/mo
Bundle Discount

SOS Smartwatch

The SOS smartwatch utilizes a physical help button + GPS to dispatch local EMS to your location. Features ultra-clear two-way talk and enhanced battery life.

SOS Smartwatch

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263/mo

Free Shipping + Free Month*

Device Purchase: $255 $127.20

24/7 USA-Based Monitoring

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24/7 Monitoring

24/7 USA-Based Monitoring

Location Tracking

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Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.

SOS Smartwatch w/ Fall Detection

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263/mo

Free Shipping + Free Month*

Device Purchase: $255 $127.20

24/7 USA-Based Monitoring

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24/7 Monitoring

24/7 USA-Based Monitoring

Location Tracking

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Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.

Automatic Fall Detection

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Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.

*Free Shipping + Free Month on Select Plans. Need Help? Call 1-877-522-9633

Compare us to the competiton

Choose Bay and don’t overpay! Save hundreds of dollars over our competitors.

Device Fee

Monthly
Monitoring

Total Cost
(1 year)

Total Cost
(2 years)

Total Cost
(3 years)

Number One Rated Medical Alert System With GPS and Fall Detection
$

79

$

29.95

/mo
$

438

$

798

$

1,157

Medical Guardian™

  • Medical Guardian™
$

0

$

44.95

/mo
$

539

$

1,079

$

1,618

Savings

$

$

$

Device Fee

Number One Rated Medical Alert System With GPS and Fall Detection
$

79

Medical Guardian™

$

0

Monthly
Monitoring

Number One Rated Medical Alert System With GPS and Fall Detection
$

29.95

/mo

Medical Guardian™

$

44.95

/mo

Total Cost
(1 year)

Number One Rated Medical Alert System With GPS and Fall Detection
$

438

Medical Guardian™

$

539

Saving

$

Total Cost
(2 years)

Number One Rated Medical Alert System With GPS and Fall Detection
$

798

Medical Guardian™

$

1,079

Saving

$

Total Cost
(3 years)

Number One Rated Medical Alert System With GPS and Fall Detection
$

1,157

Medical Guardian™

$

1,618

Saving

$

Bay Alarm Medical App

Download the Bay Alarm Medical App. Allows users to track device location, check battery life, update contract information, and manage billing. Available FREE on iOS and Android. Learn More


30 Day Risk Free Trial

Try Us Risk-Free

We provide a 30-day trial period from the date the system arrives at your doorstep. We encourage you to test the system in multiple areas of the home so you can check the range, volume, and two-way communication.

Vial of Life

Vial of Life

Included with every new subscription. The Vial of Life is designed to speak for you when you can't speak for yourself. It allows our customers to have their complete medical information (allergies, medications, etc.) in their home for emergency personnel to reference during an emergency.

How does it connect to my home?

Bay Alarm Medical offers both both in-home and on-the-go devices. Our in-home systems connect via a traditional landline or via cellular and our mobile devices all connect via cellular. If you're unsure on which system or device to choose, give us a call and we'll help you figure it out.

Does Insurance cover the costs?

You will need to contact your provider to determine if coverage is available.

Is there a trial period?

Yes. We provide a 30-day trial period from the date the system arrives at your doorstep. If you decide the system isn't right for you, ship the system back to us and we'll refund your money minus shipping costs.

Are there any hidden fees?

Unlike some providers that charge processing, activation, or programming fees, Bay Alarm Medical does not have any hidden fees associated with our medical alert services.

What's your refund policy?

You may cancel your Bay Alarm Medical subscription at any time and we will refund any unused months less shipping costs.

What happens if I cancel early?

If you purchase a quarterly or annual plan and cancel early, we will prorate and refund any unused months minus shipping and/or any free month promotions. Please note that we require 3 months of paid service for free shipping and 11 months of paid service for a free month.

How do I cancel service?

Give us a call to let us know you're canceling and ship the equipment back to our corporate headquarters: 1140 Galaxy Way, Suite #150 Concord, CA 94520. We recommend getting a tracking number when shipping the package back to us.

Once we receive the equipment back and complete our inspection process, the account will be canceled. For more details, visit our cancellation page here: https://www.bayalarmmedical.com/cancellations/

People Love Bay Alarm Medical.

Google Rating
4.8
Based on 9916 reviews
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Great service. Thanks
Margot Cartagena
Margot Cartagena
22:48 07 Jun 23
Rochelle was amazing to work with - she answered all our questions professionally with compassion. Outstanding customer service.
Angela Remillard
Angela Remillard
21:02 07 Jun 23
Great phone assistance with Casey!
Annie Coyne
Annie Coyne
16:50 07 Jun 23
I placed my order today and discovered I made a mistake. Called customer service and they corrected the order with no problem. I was very pleased wirh the service agent.
Gary Wieborg
Gary Wieborg
00:10 07 Jun 23
my problem was expeditiously resolved
Gundula Slack
Gundula Slack
23:32 06 Jun 23
Absolutely wonderful and I will recommend Bay Alarm Medical
Edward Rummel
Edward Rummel
21:17 06 Jun 23
Quality personnel and service
David Striefel
David Striefel
20:17 06 Jun 23
Everyone has always been very responsive. Very happy!
Karen Tringali
Karen Tringali
19:58 06 Jun 23
I have been very pleased with Bay Alarm's service. Today I got a call from Joe (customer service rep) because my equipment wasn't sending them info. He very carefully walked me through the process to... be sure I was all set with a properly functioning unit and neck fob. Thanks!read more
Robert Julian Irvine
Robert Julian Irvine
19:17 06 Jun 23
Excellent customer service and prompt responses. Highly recommend especially for the elderly!!!!!! A+++++++
Aimee Bo
Aimee Bo
17:31 06 Jun 23
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Google Rating
4.8
Based on 9918 reviews
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