1. Choose your service.
2. Choose your package.
Choose PackageAmerica's #1-rated medical alert system. Complete protection for inside the home. All packages include your choice of a necklace or wrist button. Easy plug & play installation. |
IN-HOME BASIC 
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IN-HOME PREFERRED
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IN-HOME PREMIUM
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Connection Type |
Landline - Please call to ensure telco compatibility |
LTE Cellular |
LTE Cellular |
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24/7 USA-Based Monitoring i
24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified |
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Faster Connection Speeds i
4G LTE systems connect up to 60% faster than landline devices. |
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Easy Installation i
Just plug the device into a power outlet and flip the "ON" switch. With cellular systems, you won't have to deal with landlines, telephones, or modem compatibility. |
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Wall Button Package i
Four wall buttons designed to be placed in high-risk fall areas such as bathrooms, kitchens, and stairwells for added safety around the home. |
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Device Purchase i
Device purchase is required for all mobile products. In-Home systems are leased free of charge but must returned upon subscription cancellation. |
$79 |
$79 |
$79 |
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24/7 USA-Based Monitoring i
24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified. GPS Location tracking is also included with all mobile services. |
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Caregiver Tracking i
Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications. |
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Mobile Fall Detection i
Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only. |
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In-Home Protection i
Bundle an In-Home System with your mobile help button and get complete coverage both in and away from the home. |
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Bundle Discount |
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Device Purchase i
Device purchase is required for all SOS mobile products. In-Home systems are leased free of charge but must returned upon subscription cancellation. |
$159 |
$159 |
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24/7 USA-Based Monitoring i
24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified |
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Location Tracking i
Our 24/7 call center will have instant access to your device's location if a help signal from your device is received. |
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In-Home Protection i
Bundle an In-Home with your SOS Smartwatch and get complete coverage both in and away from the home. |
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| Order Now | Order Now | Order Now |
*Free Shipping + Free Month on Select Quarterly & Annual Plans. Need Help? Call 1-877-522-9633
In-Home Medical Alert
America's #1-rated, award-winning, medical alert system. Complete protection for inside the home. All packages include your choice of a necklace or wrist button. Easy plug & play installation.
IN-HOME BASIC
263/mo
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Landline - Please call to ensure telco compatibility
24/7 USA-Based Monitoring
i
24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified
Most
Popular
IN-HOME PREFERRED
263/mo
Free Shipping + Free Month*
LTE Cellular - Faster connection speeds & easier installation
24/7 USA-Based Monitoring
i
24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified
Free Shipping + Free Month on Select Plans
i
4G LTE systems connect up to 60% faster than landline devices.
IN-HOME PREMIUM
263/mo
Free Shipping + Free Month*
LTE Cellular - Faster connection speeds & easier installation
24/7 USA-Based Monitoring
i
24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified
Free Shipping + Free Month on Select Plans
i
4G LTE systems connect up to 60% faster than landline devices.
Wall Button Package
i
Just plug the device into a power outlet and flip the "ON" switch. With cellular systems, you won't have to deal with landlines, telephones, or modem compatibility.
GPS Mobile Help Button
Stay protected while out and about. We'll dispatch local EMS to your location in case of an emergency. Features 4G LTE for fast response times. Caregiver Tracking is included with subscription. Made and monitored in the USA.
Mobile Lite
263/mo
Free Shipping + Free Month*
Device Purchase: $79
24/7 USA-Based Monitoring
i
24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified. GPS Location tracking is also included with all mobile services.
Caregiver Tracking
i
Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.
Most Popular
Mobile Plus
263/mo
Free Shipping + Free Month*
Device Purchase: $79
24/7 USA-Based Monitoring
i
24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified. GPS Location tracking is also included with all mobile services.
Caregiver Tracking
i
Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.
Mobile GPS Fall Detection
i
Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.
Mobile 360° Bundle
263/mo
Free Shipping + Free Month*
Device Purchase: $79
24/7 USA-Based Monitoring
i
24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified. GPS Location tracking is also included with all mobile services.
Caregiver Tracking
i
Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.
Mobile GPS Fall Detection
i
Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.
In-Home Protection
i
Bundle an In-Home System with your mobile help button and get complete coverage both in and away from the home.
$59.90 $49.95/mo
SOS Smartwatch
The modern alternative to traditional medical alert systems. The SOS smartwatch has a physical help button to dispatch local EMS to your location. Features ultra-clear two-way talk and enhanced battery life.
CNET Award Winner
SOS Smartwatch
263/mo
Free Shipping + Free Month*
Device Purchase: $179
24/7 USA-Based Monitoring
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24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified
Location Tracking
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Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.
In-Home + Smartwatch
263/mo
Free Shipping + Free Month*
Device Purchase: $179
24/7 USA-Based Monitoring
i
24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified
Location Tracking
i
Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.
In-Home Protection
i
Bundle an In-Home with your SOS Smartwatch and get complete coverage both in and away from the home.
$49.95 $39.95/mo
Account Manager App
Download the Bay Alarm Medical Account Manager App today! Update addresses, review billing history, and get updates on your account status. Available FREE on iOS and Android.
Try Us Risk-Free
We provide a 30-day trial period from the date the system arrives at your doorstep. We encourage you to test the system in multiple areas of the home so you can check the range, volume, and two-way communication.
Vial of Life
Included with every new subscription. The Vial of Life is designed to speak for you when you can't speak for yourself. It allows our customers to have their complete medical information (allergies, medications, etc.) in their home for emergency personnel to reference during an emergency.
Compare Against the Competition.
Compare us to Life Alert® and Medical Guardian®
Life Alert®
Medical Guardian®
How does it connect to my home?
Bay Alarm Medical offers both both in-home and on-the-go devices. Our in-home systems connect via a traditional landline or via cellular and our mobile devices all connect via cellular. If you're unsure on which system or device to choose, give us a call and we'll help you figure it out.
Does Insurance cover the costs?
You will need to contact your provider to determine if coverage is available.
Is there a trial period?
Yes. We provide a 30-day trial period from the date the system arrives at your doorstep. If you decide the system isn't right for you, ship the system back to us and we'll refund your money minus shipping costs.
Are there any hidden fees?
Unlike some providers that charge processing, activation, or programming fees, Bay Alarm Medical does not have any hidden fees associated with our medical alert services.
Will my monthly rate ever increase?
With our Price-Lock Guarantee, your monthly rate will never increase.
What's your refund policy?
You may cancel your Bay Alarm Medical subscription at any time and we will refund any unused months less shipping costs.
How do I cancel service?
Give us a call to let us know you're canceling and ship the equipment back to our corporate headquarters: 1140 Galaxy Way, Suite #150 Concord, CA 94520. We recommend getting a tracking number when shipping the package back to us.
Once we receive the equipment back and complete our inspection process, the account will be canceled. The cancellation process can take up to 2-3 weeks. Any unused months will be refunded based on the post-mark date, and no further charges will be billed to your credit card.
People Love Bay Alarm Medical.
Get Started, Risk-Free:
Which Medical Alert System is Right for You?
Shop Online.
Compare pricing and order your medical alert system online!
Start Your Risk-Free Trial
Try us out for 30 days. If for any reason you decide it's not a good fit, send it back and we'll issue a full refund minus shipping.
Call Us.
Get answers about our medical alert systems and rate plans before you buy.
