Pricing Main

1. Choose your service.

SOS Home New

SOS All-In-One Black Friday Deal

SOS Mobile Black Friday Deal

SOS Smartwatch

2. Choose your package.

Choose Package America's #1-rated medical alert system. Complete protection for inside the home. All packages include your choice of a necklace or wrist button. Easy plug & play installation.	IN-HOME BASIC	IN-HOME PREFERRED	IN-HOME PREMIUM
Connection Type	Landline - Please call to ensure telco compatibility	LTE Cellular	LTE Cellular
24/7 USA-Based Monitoring i 24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified
Faster Connection Speeds i 4G LTE systems connect up to 60% faster than landline devices.
Easy Installation i Just plug the device into a power outlet and flip the "ON" switch. With cellular systems, you won't have to deal with landlines, telephones, or modem compatibility.
Auto Fall Detection (Requires $30 Device Fee) i Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. This premium upgrade includes both an in-home button and an Auto Fall wearable button.
Device Purchase i Device purchase is required for all SOS mobile products and do not need to be returned if you cancel service.	$99	$129
24/7 USA-Based Monitoring i 24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified
Caregiver Tracking i Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.
In-Home Wearable Button i A wearable combo in-home help button is Included with all SOS All-In-One packages.
Fall Detection Package i Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Auto Fall Detection enabled for both mobile device and in-home wearable button.
Device Purchase i Device purchase is required for all mobile products. In-Home systems are leased free of charge but must returned upon subscription cancellation.	$99	$99	$99
24/7 USA-Based Monitoring i 24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified. GPS Location tracking is also included with all mobile services.
Caregiver Tracking i Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.
Mobile Fall Detection i Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.
In-Home Protection i Bundle an In-Home System with your mobile help button and get complete coverage both in and away from the home.
Bundle Discount			~~$59.95~~ $51.95/mo
Device Purchase i Device purchase is required for all SOS mobile products. In-Home systems are leased free of charge but must returned upon subscription cancellation.	$159	$159
24/7 USA-Based Monitoring i 24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified
Location Tracking i Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.
In-Home Protection i Bundle a Cellular In-Home system with your SOS Smartwatch and get complete coverage both in and away from the home.
Bundle Discount		~~$59.95~~ $51.95/mo
	Order Now	Order Now	Order Now

*Free Shipping + Free Month on Select Quarterly & Annual Plans. Need Help? Call 1-877-522-9633

SOS Home

America's #1-rated, award-winning, medical alert system for inside the home. Easy plug & play installation. Includes a wearable button that can be worn as necklace or a watchband.

IN-HOME BASIC IN-HOME PREFERRED IN-HOME PREMIUM

IN-HOME BASIC

263/mo

Landline - Please call to ensure telco compatibility

24/7 USA-Based Monitoring

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

Order Now

Most
Popular

IN-HOME PREFERRED

263/mo

Free Shipping + Free Month*

LTE Cellular - Faster connection speeds & easier installation

24/7 USA-Based Monitoring

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

Free Shipping + Free Month on Select Plans

4G LTE systems connect up to 60% faster than landline devices.

Order Now

IN-HOME PREMIUM

263/mo

Free Shipping + Free Month*

LTE Cellular - Faster connection speeds & easier installation

24/7 USA-Based Monitoring

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

Free Shipping + Free Month on Select Plans

4G LTE systems connect up to 60% faster than landline devices.

Automatic Fall Detection

Bay Alarm Medical installation of In-home medical alert system

Just plug the device into a power outlet and flip the "ON" switch. With cellular systems, you won't have to deal with landlines, telephones, or modem compatibility.

Order Now

SOS All-In-One

The SOS All-In-One was designed for use both in and away from the home. Includes a waterproof help button that can be worn in the shower and provides easy access to get help.

All-In-One All-In-One w/ Auto Fall

Account Manager App

Download the Bay Alarm Medical Account Manager App today! Update addresses, review billing history, and get updates on your account status. Available FREE on iOS and Android. Learn More

Try Us Risk-Free

We provide a 30-day trial period from the date the system arrives at your doorstep. We encourage you to test the system in multiple areas of the home so you can check the range, volume, and two-way communication.

Vial of Life

Included with every new subscription. The Vial of Life is designed to speak for you when you can't speak for yourself. It allows our customers to have their complete medical information (allergies, medications, etc.) in their home for emergency personnel to reference during an emergency.

How does it connect to my home?

Bay Alarm Medical offers both both in-home and on-the-go devices. Our in-home systems connect via a traditional landline or via cellular and our mobile devices all connect via cellular. If you're unsure on which system or device to choose, give us a call and we'll help you figure it out.

Does Insurance cover the costs?

You will need to contact your provider to determine if coverage is available.

Is there a trial period?

Yes. We provide a 30-day trial period from the date the system arrives at your doorstep. If you decide the system isn't right for you, ship the system back to us and we'll refund your money minus shipping costs.

Are there any hidden fees?

Unlike some providers that charge processing, activation, or programming fees, Bay Alarm Medical does not have any hidden fees associated with our medical alert services.

What's your refund policy?

You may cancel your Bay Alarm Medical subscription at any time and we will refund any unused months less shipping costs.

What happens if I cancel early?

If you purchase a quarterly or annual plan and cancel early, we will prorate and refund any unused months minus shipping and/or any free month promotions. Please note that we require 3 months of paid service for free shipping and 11 months of paid service for a free month.

How do I cancel service?

Give us a call to let us know you're canceling and ship the equipment back to our corporate headquarters: 1140 Galaxy Way, Suite #150 Concord, CA 94520. We recommend getting a tracking number when shipping the package back to us.

Once we receive the equipment back and complete our inspection process, the account will be canceled. For more details, visit our cancellation page here: https://www.bayalarmmedical.com/cancellations/

People Love Bay Alarm Medical.

Google Rating

4.7

Based on 9126 reviews

Both the woman in dispatch and the woman I spoke with to update a phone number were very thorough, conscientious and helpful. They answered all questions without hesitation and asked if they could do... anything else for me. Excellent customer service.read more

Shannon Griffin

21:45 02 Feb 23

got the replacement band for moms alarm button. Rep was great

Adam McNulty

20:02 02 Feb 23

Very helpful, knowledgeable and pleasant. It was a pleasure speaking working with the customer service rep.

Cassandra Snell

18:57 02 Feb 23

The representatives at Bay Alarm did an EXCELLENT job helping and explaining, and were very pleasant the entire time! It is so nice to speak with actual people who treat you respectfully. Thank you!

Sue Christenson

18:00 02 Feb 23

Very helpful and so polite to deal with!!

Teresa Roberson

17:57 02 Feb 23

Professional, very complete services

Mel Chudzik

17:56 02 Feb 23

I haven't really ever used the watch during a fall. So far so good.

Virginia Klos

22:59 01 Feb 23

When our mother passed away, the hoops that this company put us through to close the account and receive our refund was ridiculous. We finally were able to talk to a reasonable representative (I... think Vanessa) to finalize the matter after 2 months. Settling and estate is difficult enough without the hassle from a business that obviously doesn't want to work with you since they will need to refund some $$$.read more

George Ulrich

14:49 01 Feb 23

Very well informed regarding my problem. Very easy to talk to.

Lois Bockman

00:34 01 Feb 23

Great customer service. Very pleasant, friendly and helpful

Lori Goodson

00:15 01 Feb 23