Free Shipping & Month + Up to 20% off Mobile Devices

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2. Choose your package.

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America's #1-rated medical alert system. Complete protection for inside the home. All packages include your choice of a necklace or wrist button. Easy plug & play installation.

SOS Home Landline

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SOS Home Cellular

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SOS Home Cellular w/ Fall Detection

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Connection Type

Landline - Please call to ensure telco compatibility

LTE Cellular

LTE Cellular

24/7 USA-Based Monitoring

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24/7 Monitoring

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

Faster Connection Speeds

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4G LTE and GPS

4G LTE systems connect up to 60% faster than landline devices.

Easy Installation

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Bay Alarm Medical installation of In-home medical alert system

Just plug the device into a power outlet and flip the "ON" switch. With cellular systems, you won't have to deal with landlines, telephones, or modem compatibility.

Auto Fall Detection (Requires $30 Device Fee)

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Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. This premium upgrade includes both an in-home button and an Auto Fall wearable button.

Device Purchase

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Device purchase is required for all SOS mobile products and do not need to be returned if you cancel service.

$99 $79.20

$129 $109.20

24/7 USA-Based Monitoring

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24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified

GPS Caregiver Tracking

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Caregiver Tracking App

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

In-Home Wearable Button

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A wearable combo in-home help button is Included with all SOS All-In-One packages.

Fall Detection Package

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Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Auto Fall Detection enabled for both mobile device and in-home wearable button.

Device Purchase

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Device purchase is required for all mobile products. In-Home systems are leased free of charge but must returned upon subscription cancellation.

$99 $79.20

$99 $79.20

$99 $79.20

24/7 USA-Based Monitoring

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24/7 Monitoring

24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified. GPS Location tracking is also included with all mobile services.

GPS Caregiver Tracking

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Caregiver Tracking App

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Mobile Fall Detection

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Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.

In-Home Protection

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Bundle an In-Home System with your mobile help button and get complete coverage both in and away from the home.

Bundle Discount

$59.95 $51.95/mo

Device Purchase

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Device purchase is required for all SOS mobile products. In-Home systems are leased free of charge but must returned upon subscription cancellation.

$159 $127.20

$159 $127.20

24/7 USA-Based Monitoring

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24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified

Location Tracking

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Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.

In-Home Protection

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Bundle a Cellular In-Home system with your SOS Smartwatch and get complete coverage both in and away from the home.

Bundle Discount

$59.95 $51.95/mo

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*Free Shipping + Free Month on Select Plans. Need Help? Call 1-877-522-9633

SOS Home

America's #1-rated, award-winning, medical alert system for inside the home. Easy plug & play installation. INCLUDES: 1 wearable button; 1 neck lanyard; 1 wrist band.

SOS Home Landline

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263/mo

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Landline - Please call to ensure telco compatibility

24/7 USA-Based Monitoring

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24/7 Monitoring

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

SOS Home Cellular w/ Fall Detection

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263/mo

Free Shipping + Free Month*

LTE Cellular - Faster connection speeds & easier installation

24/7 USA-Based Monitoring

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24/7 Monitoring

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

Free Shipping + Free Month on Select Plans

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4G LTE and GPS

4G LTE systems connect up to 60% faster than landline devices.

Automatic Fall Detection

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Bay Alarm Medical installation of In-home medical alert system

Just plug the device into a power outlet and flip the "ON" switch. With cellular systems, you won't have to deal with landlines, telephones, or modem compatibility.

SOS All-In-One

The SOS All-In-One was designed for use both in and away from the home. Includes a waterproof help button that can be worn in the shower and provides easy access to get help.

SOS Mobile

Stay protected while out and about. We'll dispatch local EMS to your location in case of an emergency. Caregiver Tracking is included with subscription.

SOS Mobile

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263/mo

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Device Purchase: $99 $79.20

24/7 USA-Based Monitoring

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24/7 Monitoring

24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified. GPS Location tracking is also included with all mobile services.

Caregiver Tracking

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Caregiver Tracking App

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

SOS Mobile 360° Bundle

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263/mo

Free Shipping + Free Month*

Device Purchase: $99 $79.20

24/7 USA-Based Monitoring

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24/7 Monitoring

24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified. GPS Location tracking is also included with all mobile services.

Caregiver Tracking

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Caregiver Tracking App

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Mobile GPS Fall Detection

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Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.

In-Home Protection

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Bundle an In-Home System with your mobile help button and get complete coverage both in and away from the home.

$59.90 $51.95/mo
Bundle Discount

SOS Smartwatch

The SOS smartwatch utilizes a physical help button + GPS to dispatch local EMS to your location. Features ultra-clear two-way talk and enhanced battery life.

SOS Smartwatch

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263/mo

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Device Purchase: $159 $127.20

24/7 USA-Based Monitoring

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24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified

*Free Shipping + Free Month on Select Plans. Need Help? Call 1-877-522-9633

Account Manager App

Download the Bay Alarm Medical Account Manager App today! Update addresses, review billing history, and get updates on your account status. Available FREE on iOS and Android. Learn More

30 Day Risk Free Trial

Try Us Risk-Free

We provide a 30-day trial period from the date the system arrives at your doorstep. We encourage you to test the system in multiple areas of the home so you can check the range, volume, and two-way communication.

Vial of Life

Vial of Life

Included with every new subscription. The Vial of Life is designed to speak for you when you can't speak for yourself. It allows our customers to have their complete medical information (allergies, medications, etc.) in their home for emergency personnel to reference during an emergency.

How does it connect to my home?

Bay Alarm Medical offers both both in-home and on-the-go devices. Our in-home systems connect via a traditional landline or via cellular and our mobile devices all connect via cellular. If you're unsure on which system or device to choose, give us a call and we'll help you figure it out.

Does Insurance cover the costs?

You will need to contact your provider to determine if coverage is available.

Is there a trial period?

Yes. We provide a 30-day trial period from the date the system arrives at your doorstep. If you decide the system isn't right for you, ship the system back to us and we'll refund your money minus shipping costs.

Are there any hidden fees?

Unlike some providers that charge processing, activation, or programming fees, Bay Alarm Medical does not have any hidden fees associated with our medical alert services.

What's your refund policy?

You may cancel your Bay Alarm Medical subscription at any time and we will refund any unused months less shipping costs.

What happens if I cancel early?

If you purchase a quarterly or annual plan and cancel early, we will prorate and refund any unused months minus shipping and/or any free month promotions. Please note that we require 3 months of paid service for free shipping and 11 months of paid service for a free month.

How do I cancel service?

Give us a call to let us know you're canceling and ship the equipment back to our corporate headquarters: 1140 Galaxy Way, Suite #150 Concord, CA 94520. We recommend getting a tracking number when shipping the package back to us.

Once we receive the equipment back and complete our inspection process, the account will be canceled. For more details, visit our cancellation page here: https://www.bayalarmmedical.com/cancellations/

People Love Bay Alarm Medical.

Google Rating
4.7
Based on 9458 reviews
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Very thorough. Advised me to fill out the vital form.
Marcee Abramson
Marcee Abramson
15:39 27 Mar 23
Very friendly and solved the issue almost immediately!
David Braden
David Braden
15:23 27 Mar 23
Didn’t need to wait long on the phone- operator was able to solve problem immediately
Jake Hirata
Jake Hirata
15:22 27 Mar 23
Great product great customer service
LeAnne Dahneke
LeAnne Dahneke
15:22 27 Mar 23
Very patient being a first time user and went over everything very thoroughly.
John Ross
John Ross
17:54 26 Mar 23
I needed help with billing information and was treated with kindness and respect. I appreciated their assistance very much.
Kimberly Holtz
Kimberly Holtz
03:18 25 Mar 23
Freddie was fantastic and very patient. He walked us through our issues and made sure everything was correct.
Ruth Johnston
Ruth Johnston
01:31 25 Mar 23
Customer service person was very patient and thorough. Easy to work with.
Jody Church
Jody Church
23:26 24 Mar 23
Excellent service on the phone. Answered all my questions. Thank you
Dennis Warner
Dennis Warner
23:07 24 Mar 23
Wonderful and very helpful company. I highly recommend them. Prompt-friendly-great customer service!
cheryl knapp
cheryl knapp
21:55 24 Mar 23
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Google Rating
4.7
Based on 9463 reviews
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