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1. Choose your service.
2. Choose your package.
Choose PackageAmerica's #1-rated medical alert system. Complete protection for inside the home. All packages include your choice of a necklace or wrist button. Easy plug & play installation. | LANDLINE SYSTEM 
| CELLULAR SYSTEM
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| Landline or Cellular? iCellular systems are much easier to setup. Just plug the device into a power outlet and flip the "ON" switch. With a cellular system, you won't have to deal with landlines, telephones, or modem compatibility. | Choose this option if you have a working traditional landline in the home | Choose this option if you DO NOT have a landline in your home (most common) | |
| 24/7 USA-Based Monitoring i 24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified |
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| In-Home Base Unit i The heart of your In-Home Medical Alert System. Base unit is included with your monthly subscription. No additional fees. Unit must be returned upon cancellation of service. |
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| Personal Help Button i A complimentary Personal Help Button with the option to wear around the wrist or the neck. |
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| Portable iOur Cellular systems work anywhere in the country. If you're a frequent traveler or have a second home, we recommend a cellular system. |
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| 24/7 USA-Based Monitoring i 24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified |
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| Location Tracking i Our 24/7 call center will have instant access to your device's location if a help signal from your device is received. |
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| Caregiver Tracking i Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications. |
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| Cellular Service | 4G LTE | 4G LTE | 3G |
| Auto Fall Detection i Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Includes auto fall detection for both GPS Button and In-Home system. | Available |
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| Device Purchase | $99 | $179 | |
| In-Home System | Leased at no cost. Must be returned upon cancellation. | Leased at no cost. Must be returned upon cancellation. | |
| Bundle Discount |
Save $119.40 per year |
Save $119.40 per year | |
| Order Now | Order Now | Order Now |
Want to customize your own package? Call us at 1-877-522-9633
In-Home Medical Alert
America's #1-rated medical alert system. Complete protection for inside the home. All packages include your choice of a necklace or wrist button. Easy plug & play installation.
LANDLINE SYSTEM
263/mo
Free Equipment Use
Choose this option if you have a working traditional landline in the home
24/7 USA-Based Monitoring
i
24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified
In-Home Base Unit + Help Button
i
The heart of your In-Home Medical Alert System. Base unit is included with your monthly subscription. No additional fees. Unit must be returned upon cancellation of service.
Most Popular
CELLULAR SYSTEM
263/mo
Free Equipment Use
Choose this option if you do not have a landline in your home (most common)
24/7 USA-Based Monitoring
i
24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified
In-Home Base Unit + Help Button
i
The heart of your In-Home Medical Alert System. Base unit is included with your monthly subscription. No additional fees. Unit must be returned upon cancellation of service.
No Landlines Required!
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A complimentary Personal Help Button with the option to wear around the wrist or the neck.
On-the-Go Mobile Devices
Bay Alarm Medical offers a variety of mobile medical alert devices that work with your active lifestyle. Great for drivers, hikers, runners, and children of all ages. All mobile products require a device purchase. The device is yours to keep.
GPS Help Button
263/mo
Device Purchase: $99
24/7 USA-Based Monitoring
Location Tracking
i
Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.
Caregiver Tracking
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Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.
Auto Fall Detection (+$10/mo)
SOS Smartwatch
263/mo
Device Purchase: $179
24/7 USA-Based Monitoring
Location Tracking
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Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.
4G LTE Cellular Service
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Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.
Bundle Packages
(Save $119.40 per year)
Combine your favorite On-the-Go mobile device with Bay Alarm Medical's award-winning in-home medical alert system. Get protection for both inside and outside the home while saving money at the same time.
IN-HOME + GPS
263/mo
(Orig: $51.90/mo)
Device Purchase: $99
In-Home Medical Alert
Mobile GPS Medical Alert
Free Ground Shipping
Save $119.40 per year
In-Home + Smartwatch
263/mo
(Orig: $51.90/mo)
Device Purchase: $179
In-Home Medical Alert
SOS Smartwatch Medical Alert
Free Ground Shipping
Save $119.40 per year
Account Manager App
Download the Bay Alarm Medical Account Manager App today! Update addresses, review billing history, and get updates on your account status. Available FREE on iOS and Android.
Try Us Risk-Free
We provide a 30-day trial period from the date the system arrives at your doorstep. We encourage you to test the system in multiple areas of the home so you can check the range, volume, and two-way communication.
Vial of Life
Included with every new subscription. The Vial of Life is designed to speak for you when you can't speak for yourself. It allows our customers to have their complete medical information (allergies, medications, etc.) in their home for emergency personnel to reference during an emergency.
Compare Against the Competition.
Compare us to Life Alert® and Medical Guardian®
Life Alert®
Medical Guardian®
How does it connect to my home?
Bay Alarm Medical offers both both in-home and on-the-go devices. Our in-home systems connect via a traditional landline or via cellular and our mobile devices all connect via cellular.
If you're unsure on which system or device to choose, give us a call and we'll help you figure it out.
Does Insurance cover the costs?
You will need to contact your provider to determine if coverage is available.
Is there a trial period?
Yes. We provide a 30-day trial period from the date the system arrives at your doorstep. We encourage you to test the system in multiple areas of the home so you can check the range, volume, and two-way communication.
Can I switch plans?
Yes. Give us a ring and tell us which plan you’d like to move to.
Will my monthly rate ever increase?
With our Price-Lock Guarantee, your monthly rate will never increase.
What's your refund policy?
You may cancel your Bay Alarm Medical subscription at any time and we will refund any unused months less shipping costs.
How do I cancel service?
Give us a call to let us know you're canceling and ship the equipment back to our corporate headquarters: 1140 Galaxy Way, Suite #150 Concord, CA 94520. We recommend getting a tracking number when shipping the package back to us.
Once we receive the equipment back and complete our inspection process, the account will be canceled. The cancellation process can take up to 2-3 weeks. Any unused months will be refunded based on the post-mark date, and no further charges will be billed to your credit card.
People Love Bay Alarm Medical.
Get Started, Risk-Free:
Which Medical Alert System is Right for You?
Shop Online.
Compare pricing and order your medical alert system online!
Start Your Risk-Free Trial
Try us out for 30 days. If for any reason you decide it's not a good fit, send it back and we'll issue a full refund minus shipping.
Call Us.
Get answers about our medical alert systems and rate plans before you buy.
