2. Choose your package.
Choose PackageAmerica's #1-rated medical alert system. Complete protection for inside the home. All packages include your choice of a necklace or wrist button. Easy plug & play installation. |
SOS Home Landline 
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SOS Home Cellular
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SOS Home Cellular w/ Fall Detection
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Connection Type |
Landline - Please call to ensure telco compatibility |
LTE Cellular |
LTE Cellular |
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Free Equipment Use i
SOS Home consoles are leased free of charge but must be returned upon subscription cancellation. |
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24/7 USA-Based Monitoring i
24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified |
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Faster Connection Speeds i
4G LTE systems connect up to 60% faster than landline devices. |
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Easy Installation i
Just plug the device into a power outlet and flip the "ON" switch. With cellular systems, you won't have to deal with landlines, telephones, or modem compatibility. |
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Interchangeable Button i
LTE Cellular systems include an interchangeable button that can be worn as a necklace or on the wrist. |
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Auto Fall Detection i
Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. This package includes an additional Auto Fall wearable button that requires a $30 device fee. |
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Xmas Deals! 50% Off Device Purchase |
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24/7 USA-Based Monitoring i
24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified |
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GPS Caregiver Tracking i
Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications. |
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In-Home Wearable Button i
A wearable combo in-home help button is Included with all SOS All-In-One packages. |
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Auto Fall Detection iMobile device will automatically detect a fall and connect with our 24/7 monitoring station without needing to push a button. |
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Xmas Deals! 50% Off Device Purchase i
Device purchase is required for SOS Micro. Includes wrist strap, lanyard, and belt clip. |
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24/7 USA-Based Monitoring i
24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified. GPS Location tracking is also included with all mobile services. |
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GPS Caregiver Tracking i
Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications. |
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Mobile Fall Detection i
Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only. |
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Optional |
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In-Home Protection i
Bundle an In-Home System with your mobile help button and get complete coverage both in and away from the home. |
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Bundle Discount |
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Save $59.40/yr |
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Xmas Deals! 50% Off Device Purchase i
Device purchase is required for SOS All-In-One, Mobile & SOS Smartwatch |
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24/7 USA-based monitoring. i
24/7 USA-Based Monitoring |
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Caregiver Tracking i
Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications. |
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Fall Detection i
Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only. |
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Optional |
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In-Home Protection i
Bundle a Cellular In-Home system with your SOS Smartwatch and get complete coverage both in and away from the home. |
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Bundle Discount |
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Save $59.40/yr |
| Order Now | Order Now | Order Now |
*Free Shipping & Free Month on Select Plans. Need Help? Call 1-877-522-9633
SOS Home
America's #1-rated, award-winning, medical alert system for inside the home. Easy plug & play installation. INCLUDES: 1 wearable button; 1 neck lanyard; 1 wrist band.
SOS Home Landline
26395/mo
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Landline - Please call to ensure telco compatibility
24/7 USA-Based Monitoring
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SOS Home consoles are leased free of charge but must be returned upon subscription cancellation.
SOS Home Cellular
26395/mo
Free Shipping + Free Month*
LTE Cellular - Faster connection speeds & easier installation
24/7 USA-Based Monitoring
i
SOS Home consoles are leased free of charge but must be returned upon subscription cancellation.
Best
Seller
SOS Home Cellular w/ Fall Detection
26395/mo
Free Shipping + Free Month*
LTE Cellular - Faster connection speeds & easier installation
24/7 USA-Based Monitoring
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SOS Home consoles are leased free of charge but must be returned upon subscription cancellation.
Automatic Fall Detection
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24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified
SOS All-In-One 2
The SOS All-In-One 2 was designed for use both in and away from the home. Includes a waterproof help button that can be worn in the shower and provides easy access to get help.
SOS All-In-One
26395/mo
Free Shipping + Free Month*
Xmas Deals! (50% off device purchase) $149 $74.50
24/7 USA-Based Monitoring
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24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified
Caregiver Tracking
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Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.
In-Home Wearable Button
i
A wearable combo in-home help button is Included with all SOS All-In-One packages.
Best
Seller
SOS All-In-One w/ Fall Detection
26395/mo
Free Shipping + Free Month*
Xmas Deals! (50% off device purchase) $149 $74.50
24/7 USA-Based Monitoring
i
24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified
Caregiver Tracking
i
Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.
In-Home Wearable Button
i
A wearable combo in-home help button is Included with all SOS All-In-One packages.
Auto Fall Detection
iMobile device will automatically detect a fall and connect with our 24/7 monitoring station without needing to push a button.
SOS Micro
Stay protected while out and about. Compact and comfortable for everyday wear. Featuring two-way talk and WiPS location tracking services.
SOS Micro
26395/mo
Free Shipping + Free Month*
Xmas Deals! (50% off device purchase) $149 $74.50
24/7 USA-Based Monitoring
i
24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified. GPS Location tracking is also included with all mobile services.
Caregiver Tracking
i
Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.
Best
Seller
SOS Micro w/ Fall Detection
26395/mo
Free Shipping + Free Month*
Xmas Deals! (50% off device purchase) $149 $74.50
24/7 USA-Based Monitoring
i
24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified. GPS Location tracking is also included with all mobile services.
Caregiver Tracking
i
Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.
Mobile GPS Fall Detection
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Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.
SOS Micro 360° Bundle
26395/mo
Free Shipping + Free Month*
Xmas Deals! (50% off device purchase) $149 $74.50
24/7 USA-Based Monitoring
i
24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified. GPS Location tracking is also included with all mobile services.
Caregiver Tracking
i
Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.
Optional Fall Detection
i
Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.
In-Home Protection
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Bundle an In-Home System with your mobile help button and get complete coverage both in and away from the home.
Save $59.40/yr
SOS Smartwatch
The SOS smartwatch utilizes a physical help button + GPS to dispatch local EMS to your location. Features ultra-clear two-way talk and enhanced battery life.
SOS Smartwatch
26395/mo
Free Shipping + Free Month*
Xmas Deals! (50% off device purchase) $199 $99.50
24/7 USA-Based Monitoring
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24/7 USA-Based Monitoring
Caregiver Tracking
i
Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.
Best
Seller
SOS Smartwatch w/ Fall Detection
26395/mo
Free Shipping + Free Month*
Xmas Deals! (50% off device purchase) $199 $99.50
24/7 USA-Based Monitoring
i
24/7 USA-Based Monitoring
Caregiver Tracking
i
Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.
Automatic Fall Detection
i
Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.
SOS SMARTWATCH 360° BUNDLE
26395/mo
Free Shipping + Free Month*
Xmas Deals! (50% off device purchase) $199 $99.50
24/7 USA-Based Monitoring
i
24/7 USA-Based Monitoring
Caregiver Tracking
i
Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.
Optional Fall Detection
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Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.
In-Home Protection
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Bundle a Cellular In-Home system with your SOS Smartwatch and get complete coverage both in and away from the home.
Save $59.40/yr
*Free Shipping & Free Month on Select Plans. Need Help? Call 1-877-522-9633
2024 Consumer Reports® Ratings
The following content has been reprinted with permission from ConsumerReports.org.
Try Us Risk-Free
We provide a 15-day trial period from the date the system arrives at your doorstep. We encourage you to test the system in multiple areas of the home so you can check the range, volume, and two-way communication.
Vial of Life
Included with every new subscription. The Vial of Life is designed to speak for you when you can't speak for yourself. It allows our customers to have their complete medical information (allergies, medications, etc.) in their home for emergency personnel to reference during an emergency.
How does it connect to my home?
We offer both in-home and on-the-go devices. Our in-home systems connect via a traditional landline or via cellular and our mobile devices all connect via cellular. If you're unsure on which system or device to choose, give us a call and we'll help you figure it out.
Is this eligible for HSA/FSA reimbursement?
YES! All Bay Alarm Medical services are approved (merchant code 8099) eligible for HSA/FSA reimbursement.
Does Insurance cover the costs?
You will need to contact your provider to determine if coverage is available.
Can Medicare cover the costs?
Traditional Medicare (Part A and Part B) does not cover medical alert systems. However, some Medicare Advantage (Part C) plans and private insurers do offer coverage. Some long-term care insurance plans also offer coverage. Read our blog post to learn more about medicare coverage.
Is there a trial period?
Yes. We provide a 15-day trial period from the date the system arrives at your doorstep. If you decide the system isn't right for you, ship the system back to us and we'll refund your money minus shipping costs.
Are there any hidden fees?
Bay Alarm Medical does not have any hidden fees associated with our medical alert services. All charges, including any one-time equipment costs, are shown clearly during the checkout process.
Do I have to sign a long-term contract?
Bay Alarm Medical does not require a long-term contract. Unlike some companies, we want to keep things simple. We will cancel your account once we receive all of the equipment in working/original condition without any cancellation fees.
What's your refund policy?
You may cancel your Bay Alarm Medical subscription at any time and we will refund any unused months less shipping costs.
What payment options do you offer?
We currently offer Monthly, Quarterly, and Annual payment options. Meaning, your card will be automatically charged every month, every three months, or once every year depending what you choose. Payments can be set up using a credit card or debit card (Visa, MasterCard, or Discover). We do not accept American Express cards.
What happens if I cancel early?
If you purchase a quarterly or annual plan and cancel early, we will prorate and refund any unused months minus shipping and/or any free month promotions. Please note that we require 3 months of paid service for free shipping and 11 months of paid service for a free month.
How do I cancel service?
Give us a call to let us know you'd like to cancel service. If applicable, ship the equipment back to our corporate headquarters: 1140 Galaxy Way, Suite #150 Concord, CA 94520. We recommend getting a tracking number when shipping the package back to us.
For more details, visit our cancellation page here: https://www.bayalarmmedical.com/cancellations/
Do your medical alert systems come with a warranty?
Your medical alert base station is protected under a warranty with Bay Alarm Medical as long as the issue occurred because of normal “wear and tear,” or manufacturer defect. However, the system is not protected if it is damaged beyond our control. (e.q. water damage, power surge, is dropped and breaks, cut wires, etc.)
People Love Bay Alarm Medical.
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Start Your Risk-Free Trial
Try us out for 15 days. If for any reason you decide it's not a good fit, send it back and we'll issue a full refund minus shipping.
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