Mother's Day Special! From $27.95 $19.95/mo. Exp 04/30/18

Questions? Our Care Consultants are ready to help. Call 1-877-522-9633

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In-Home Medical Alert

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GPS Mobile Help Button

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Bundle & Save!

Monthly

Quarterly

Semi-Annual

Free Activation & Risk-Free Trial i

No activation fees or hidden charges. Risk-free 30-day trial.

Free Bombas Socks. Valid Thru date-of-every-monday-by-js i

FREE pair of premium Bombas socks with any subscription. Offer ends date-of-every-monday-by-js

Free Ground Shipping i

Get FREE ground shipping ($9.95 value) when you choose Quarterly or Semi-Annual.

Free Safety Lockbox i

Avoid property damage due to emergency forced entry with our safety lockbox. FREE when you choose Semi-Annual ($40 value).

Add-on: Auto Fall Detection $9.95/mo i

Add Automatic Fall Detection for $9.95/month. Available for In-Home and Mobile GPS devices

Add-on: Caregiver Tracking $4.95/mo i

Track the location of your loved ones with Caregiver GPS Tracking. $4.95/month

Add-on: AT&T Cell Coverage $14.95/mo i

Designed for residents without a landline phone jack. This upgrade will allow communication via AT&T's nationwide 3G cellular network.

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If you have any questions, call us at 1-877-522-9633

In-Home Medical Alert

In-Home Medical Alert

Monthly

263.40

billed per month

Free Activation & Risk-Free Trial

Free Bombas Socks. Valid Thru date-of-every-monday-by-js

Free Ground Shipping

Free Safety Lockbox

Add-on: Auto Fall Detection $9.95/mo

Add-on: Caregiver Tracking $4.95/mo

Add-on: AT&T Cell Coverage $14.95/mo

Quarterly

263.40

billed per 3 months

Free Activation & Risk-Free Trial

Free Bombas Socks. Valid Thru date-of-every-monday-by-js

Free Ground Shipping

Free Safety Lockbox

Add-on: Auto Fall Detection $9.95/mo

Add-on: Caregiver Tracking $4.95/mo

Add-on: AT&T Cell Coverage $14.95/mo

Semi-Annual

Most Popular

263.40

billed per 6 months

Free Activation & Risk-Free Trial

Free Bombas Socks. Valid Thru date-of-every-monday-by-js

Free Ground Shipping

Free Safety Lockbox

Add-on: Auto Fall Detection $9.95/mo

Add-on: Caregiver Tracking $4.95/mo

Add-on: AT&T Cell Coverage $14.95/mo

GPS Mobile Help Button

GPS Mobile Help Button

Monthly

263.40

billed per month

Free Activation & Risk-Free Trial

Free Bombas Socks. Valid Thru date-of-every-monday-by-js

Free Ground Shipping

Free Safety Lockbox

Add-on: Auto Fall Detection $9.95/mo

Add-on: Caregiver Tracking $4.95/mo

Add-on: AT&T Cell Coverage $14.95/mo

Quarterly

263.40

billed per 3 months

Free Activation & Risk-Free Trial

Free Bombas Socks. Valid Thru date-of-every-monday-by-js

Free Ground Shipping

Free Safety Lockbox

Add-on: Auto Fall Detection $9.95/mo

Add-on: Caregiver Tracking $4.95/mo

Add-on: AT&T Cell Coverage $14.95/mo

Semi-Annual

Most Popular

263.40

billed per 6 months

Free Activation & Risk-Free Trial

Free Bombas Socks. Valid Thru date-of-every-monday-by-js

Free Ground Shipping

Free Safety Lockbox

Add-on: Auto Fall Detection $9.95/mo

Add-on: Caregiver Tracking $4.95/mo

Add-on: AT&T Cell Coverage $14.95/mo

Bundle & Save!

Bundle & Save!

Monthly

263.40

billed per month

Free Activation & Risk-Free Trial

Free Bombas Socks. Valid Thru date-of-every-monday-by-js

Free Ground Shipping

Free Safety Lockbox

Add-on: Auto Fall Detection $9.95/mo

Add-on: Caregiver Tracking $4.95/mo

Add-on: AT&T Cell Coverage $14.95/mo

Quarterly

263.40

billed per 3 months

Free Activation & Risk-Free Trial

Free Bombas Socks. Valid Thru date-of-every-monday-by-js

Free Ground Shipping

Free Safety Lockbox

Add-on: Auto Fall Detection $9.95/mo

Add-on: Caregiver Tracking $4.95/mo

Add-on: AT&T Cell Coverage $14.95/mo

Semi-Annual

Most Popular

263.40

billed per 6 months

Free Activation & Risk-Free Trial

Free Bombas Socks. Valid Thru date-of-every-monday-by-js

Free Ground Shipping

Free Safety Lockbox

Add-on: Auto Fall Detection $9.95/mo

Add-on: Caregiver Tracking $4.95/mo

Add-on: AT&T Cell Coverage $14.95/mo

Member Discounts Available

Call 1-877-522-9633 and ask about our American Seniors Association, AMAC, USAA, AARP, and other member discounts from various senior organizations. Please note, discount cannot be combined with other sales offering.

Socks for Seniors Special

Get a FREE pair of Bombas socks when you subscribe to our bundle service. For each pair of socks we give away, we'll donate an additional pair to the Socks in the City Program at the St. Anthony's Foundation of San Francisco.

Vial of Life

The Vial of Life is designed to speak for you when you can't speak for yourself. It allows our customers to have their complete medical information (allergies, medications, etc.) in their home for emergency personnel to reference during an emergency. Included FREE with every new subscription.

Compare Against the Competition.

Compare us to Life Alert® and Philips Lifeline®

Startup Costs
Minimum length of Contract
Multilingual Services
Free Spouse Coverage
Order Now
None
None
Yes
Yes
$95
3 years
No
No
$71.95
90 days
No
No

Which plan is right for me?

Every customer is different and has their own individual needs. Our most popular plan is the Semi-Annual option. With this plan, customers pay for 6 months of service in advance so they don't have to worry about monthly payments. Semi-Annual customers also receive the benefit of Free Ground Shipping and a Free Safety Lockbox. Our Monthly Plan offers the flexibility of month-to-month payments. So, if you only need the system for a short time, the Monthly Plan may be best for you. Our Quarterly plan allows customers to pay for 3 months of service in advance. Overall, our affordable plans are designed to give customers flexibility and the option to choose how they would like to pay.

To simplify payments for our customers, we will automatically take payment on the same date every month, 3 months, or 6 months, depending on the plan you chose.

If you aren’t sure which option is right for you, give us a call at 1-877-522-9633 and one of our Care Consultants will be more than happy to help you compare our life saving alert systems so you get the best fit for your needs.

Do I need a dedicated landline?

Our In-home system is designed to work with most landline phones. If you do not have a landline - no worries! You can take advantage of our In-Home Cellular System and GPS options, which run off of AT&T cell towers. You DO NOT have to have AT&T for this to work, it is simply based on the coverage in your area.

If you have any questions or concerns regarding your landline compatibility or AT&T coverage in your area, please give us a call at 1-877-522-9633, and one of our Care Consultants can assist you.

Is there a trial period?

Yes. We provide a 30-day trial period from the date the system arrives at your doorstep. We encourage you to test the system in multiple areas of the home so you can check the range, volume, and two-way communication.

Will my monthly rate ever increase?

With our Price-Lock Guarantee your monthly rate will never increase.

What's your refund policy?

You may cancel your Bay Alarm Medical subscription at any time and we will refund any unused months less shipping costs.

Can I switch plans?

Yes. Give us a ring and tell us which plan you’d like to move to.

How do I cancel service?

Simply give us a call to let us know you're canceling and ship the equipment back to our corporate headquarters: 2600 Stanwell Dr, Suite 103, Concord, CA 94520. We recommend getting a tracking number when shipping the package back to us.

Once we receive the equipment back, your account will be canceled, any unused months will be refunded, and no further charges will be billed to your credit card.

People Love Bay Alarm Medical.

Google Rating
4.7
Land line installation was simple (just plug into phone jack and wall outlet). Think the portable help buttons are a great idea. Placed them around the house so that the necklace wearing is optional, especially for someone adamant they will not wear one. Testing the unit once plugged in was simple,quick, and easy BUT suggest you have someone to help other than your elderly recipient. Customer service was great!read more
Leigh-Ann Hartley
Leigh-Ann Hartley
15:43 21 Mar 18
Very pleased with everything involved to set my 94 year old mother up the Bay Alarm Medical. The agent I spoke with on the phone was knowledgeable, helpful, and very patient in answering my questions. The device arrived quickly and was very easy to set up. All the contact agents during the setup process were also polite and patient, outlining expectations in an easy to understand manner. Shortly after setup, my mom experienced a power outage. She called and asked me whether the system was still working. I told her to press the Help button and they'd respond in a matter of seconds. And they did! She was very pleased that they were so quick and very helpful in explaining that she was still safe even if the power went out.What a great company - so glad we chose Bay Alarm Medical!read more
Jean Erwin
Jean Erwin
01:43 12 Feb 18
The Bay in home monitoring system most likely saved my mom's life on three different occasions. In two cases she had fallen (she is 92 and uses a walker) outside her home. Bay Alarm dispatchers called 911 and paramedics arrived very quickly. Contacts were notified quickly as well. On the third occasion she had a home invasion and pushed her pendant button and the Invaders left when the Bay Alarm dispatchers came on the monitor speaker and ask what the emergency was. My family is very thankful for Bay Alarm! Great service at an excellent price!read more
randy ridenhour
randy ridenhour
17:50 15 Mar 18
I changed my phone service to Vonage and could not get my alert system to work so I thought I was going to need an upgrade. However while speaking with the customer service representative she said I didn't have it hooked up correctly. She walked me through the process and got me up and running. She spent somewhere between 20 and 30 minutes on the phone with me. I really appreciated the time and help she gave me. I have been with Bay medical for about two years and a couple of weeks ago I inadvertently set the alarm off. Well a little while later the ambulance service was at my door and my son and daughter were frantically calling me so the moral of that story is the system really does work. Having this alert system gives me great comfort. I would definitely advise anyone living alone to seriously consider a medical alert system.read more
Eileen Kelly
Eileen Kelly
21:31 23 Mar 18
Have used Bay Alarm service for my elderly dad for over 2 years now. He has worn the pendant and also had the manual alarm button to use with one touch. Over this time he has activated his alarm multiple times, including several falls in which his pendant sensor alerted the Bay Alarm to call, and subsequently send EMS.This company is awesome . Their phone operators are courteous, experienced and extremely proactive in providing prompt attention and follow through to ensure my dad's safety.I highly recommend Bay Alarm to anyone considering for an elderly loved one.read more
Edward Vila
Edward Vila
16:26 20 Feb 18
This is an updated review. I am moving out of the area and I needed to know if I can continue to use Bay Alarm. And, also, I am contemplating not having a land line when I move, so I needed to know all the ramifications, etc. The lady who helped me was excellent. She listened to all my questions and answered them very well. Her explanations were detailed and by the time the call ended, I felt very comfortable that I knew what to expect when I move. She very much deserves a solid 5 star rating. Also, I want to commend Bay Alarm on the excellent service they have given me the past several months. Everything worked as advertised. I was able to communicate with them even when outside of my house, etc. I usually test the system once a week and they are always very polite and concerned about how I'm doing and whether or not I'm OK. I plan on continuing with Bay Alarm when I move, and I whole heartedly recommend Bay Alarm to anyone who is in need of their service.read more
Charles Di Bari
Charles Di Bari
19:36 30 Mar 18
We’ve only had service for a couple months (for my mother), and couldn’t be happier! Staff is very professional and patient. Price is a better value compared to other companies that I researched - I paid for 6 months and received a free lock box that contains a key to her door for First Responders. My mom has accidentally activated her alarm a few times, and they are VERY QUICK to respond. On one of the accidental activations, my mom had removed her hearing aid for bed and could not hear the agent. They followed protocol to a “T” and called 9-1-1 and then called me. I am very comfortable leaving my mom alone, knowing that Bay Alarm has their ears on for her 24/7!!!!read more
Helen Ward
Helen Ward
17:22 04 Apr 18