End of Spring Special! - Exp 5/17/21

Free Shipping & 14% Off Select Plans

Choose Package

America's #1-rated medical alert system. Complete protection for inside the home. All packages include your choice of a necklace or wrist button. Easy plug & play installation.

Basic Protection

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Preferred Protection

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Premium Protection

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24/7 USA-Based Monitoring

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24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

In-Home Base Unit

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The heart of your In-Home Medical Alert System. Base unit is included with your monthly subscription. No additional fees. Unit must be returned upon cancellation of service.

Personal Help Button

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A complimentary Personal Help Button with the option to wear around the wrist or the neck.

Wall Buttons

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Widen your safety net by placing wall buttons low to the ground in the bathroom as well as around your bedroom, stairs, and other high fall risk areas of your home.

2-Pack

4-Pack

Free Ground Shipping

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Get free ground shipping with any premium or bundled service.

24/7 USA-Based Monitoring

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24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified

Location Tracking

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Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.

Cellular Service

4G LTE

4G LTE

3G

Caregiver Tracking

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Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Available
($5/mo upgrade)

Auto Fall Detection

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Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Includes auto fall detection for both GPS Button and In-Home system.

Available
($10/mo upgrade)

Monitoring Service Bundle Discount

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Save on monthly monitoring fees you bundle any mobile device with an in-home medical alert system.

$44.90/mo $39.95/mo

$44.90/mo $39.95/mo

Device Purchase Bundle Discount

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Take $20 off our GPS Help Button and $30 off our SOS Smartwatch when you bundle.

$99 $79
Button is yours to keep

$179 $149
Watch is yours to keep

Free Ground Shipping

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Get free ground shipping with any premium or bundled service.

$12 $0

$12 $0

1st Year Savings

Save $91.40

Save $101.40

Order Now Order Now Order Now

Want to customize your own package? Call us at 1-877-522-9633

In-Home Medical Alert

America's #1-rated medical alert system. Complete protection for inside the home. All packages include your choice of a necklace or wrist button. Easy plug & play installation.

Basic Protection

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263/mo

No Hidden Fees

24/7 USA-Based Monitoring

Premium Protection

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263/mo

No Hidden Fees

24/7 USA-Based Monitoring

Wall Button 4-Pack

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The heart of your In-Home Medical Alert System. Base unit is included with your monthly subscription. No additional fees. Unit must be returned upon cancellation of service.

Free Ground Shipping

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A complimentary Personal Help Button with the option to wear around the wrist or the neck.

On-the-Go Mobile Devices

Bay Alarm Medical offers a variety of mobile medical alert devices that work with your active lifestyle. Great for drivers, hikers, runners, and children of all ages. All mobile products require a device purchase. The device is yours to keep.

GPS Help Button

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263/mo

+ $99 Device Purchase

24/7 USA-Based Monitoring

Location Tracking

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Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.

Auto Fall Detection (+$10/mo)

Caregiver Tracking (+$5/mo)

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Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

SOS Smartwatch

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263/mo

+ $179 Device Purchase

24/7 USA-Based Monitoring

Location Tracking

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Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.

4G LTE Cellular Service

Bundle Packages
(Free Shipping & 14% Off)

Combine your favorite On-the-Go mobile device with Bay Alarm Medical's award-winning in-home medical alert system. Get protection for both inside and outside the home while saving money at the same time.

IN-HOME + GPS

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263/mo

No Hidden Fees

In-Home Medical Alert

Mobile GPS Medical Alert

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Take $20 off our GPS Help Button and $30 off our SOS Smartwatch when you bundle.

Free Ground Shipping

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Get free ground shipping with any premium or bundled service.

First Year Savings of $91.49

In-Home + Smartwatch

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263/mo

No Hidden Fees

In-Home Medical Alert

SOS Smartwatch Medical Alert

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Take $20 off our GPS Help Button and $30 off our SOS Smartwatch when you bundle.

Free Ground Shipping

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Get free ground shipping with any premium or bundled service.

First Year Savings of $101.49

Account Manager App

Download the Bay Alarm Medical Account Manager App today! Update addresses, review billing history, and get updates on your account status. Available FREE on iOS and Android.

Try Us Risk-Free

We provide a 30-day trial period from the date the system arrives at your doorstep. We encourage you to test the system in multiple areas of the home so you can check the range, volume, and two-way communication.

Vial of Life

Included with every new subscription. The Vial of Life is designed to speak for you when you can't speak for yourself. It allows our customers to have their complete medical information (allergies, medications, etc.) in their home for emergency personnel to reference during an emergency.

Compare Against the Competition.

Compare us to Life Alert® and Medical Guardian®

Startup Costs
Minimum Length of Contract
Minimum Cost Per Month
Minimum Cost Per Day
Google Reviews Count
Google Reviews Rating
Order Now
None
None
$19.95/mo
$0.64/day
5,645
4.7/5
$95
3 years
$49.95/mo
$4.16/day
42
2.9/5
None
90 days
$29.95/mo
$0.97/day
110
3.5/5

How does it connect to my home?

Bay Alarm Medical offers both both in-home and on-the-go devices. Our in-home systems connect via a traditional landline or via cellular and our mobile devices all connect via cellular.

If you're unsure on which system or device to choose, give us a call and we'll help you figure it out.

Does Insurance cover the costs?

You will need to contact your provider to determine if coverage is available.

Is there a trial period?

Yes. We provide a 30-day trial period from the date the system arrives at your doorstep. We encourage you to test the system in multiple areas of the home so you can check the range, volume, and two-way communication.

Can I switch plans?

Yes. Give us a ring and tell us which plan you’d like to move to.

Will my monthly rate ever increase?

With our Price-Lock Guarantee, your monthly rate will never increase.

What's your refund policy?

You may cancel your Bay Alarm Medical subscription at any time and we will refund any unused months less shipping costs.

How do I cancel service?

Give us a call to let us know you're canceling and ship the equipment back to our corporate headquarters: 1140 Galaxy Way, Suite #150 Concord, CA 94520. We recommend getting a tracking number when shipping the package back to us.

Once we receive the equipment back and complete our inspection process, the account will be canceled. The cancellation process can take up to 2-3 weeks. Any unused months will be refunded based on the post-mark date, and no further charges will be billed to your credit card.

People Love Bay Alarm Medical.

Google Rating
4.7
Based on 5807 reviews
They always shortcoming I find you have here is taking too long to answer the telephone. The customer service rep that responded to me was phenomenal and very very helpful.
J Entress
20:25 11 May 21
Bay Alarm Medical was very easy to get what I needed for my Dad. They have helped with the setup and were very easy to talk to. I feel much better now that my Dad has this in his home.
Sandy Brant
16:33 11 May 21
John was excellent and very caring and knowledgeable during this time. Great service and product.
Edward Condura
15:48 11 May 21
I use Bay Alarm for my Father. i am very happy with their service and product. Any time i have a question i call and they are helpful and professional. i feel safe for my dad
Todd Robbins
12:35 11 May 21
The rep, Jessica, was very pleasant and helpful throughout the phone call. Bay Alarm helps me feel secure and safe about having it just in case something goes wrong and no one is around to help me.
Cheryl Gee
00:15 11 May 21
Bad product never worked correctly; beeped all the time; no one helps you over the phone; they disconnect you rather than save your place online for a callback. Keep charging me even though I... emailed them to cancel the service.911 people couldn't find me or my address when I tried to get ahold of help through Bay Alarm Medical.I am stopping debit through my bank and trying to get a refund. I am reporting them to the BBB. Terrible company, a scam and ripoff. They never took any responsiblility for sending me a bad machine that didn't work.read more
Camille Incorvaia
22:09 10 May 21
Very good tech support once they answered after holding on for 25 minutes. Jocelyn walked us through set up/testing 5 buttons ( took awhile but worked) and included a call back each time to be sure... we didn’t need help. Hoping this replacement unit/set up will solve problems we had with first base unit . Jocelyn was very patient abd gave clear instructions.read more
Robin Wells
18:07 10 May 21
Simple, affordable, efficient and sincere --- all the qualities you want when assisting a senior parent.
Laramey Lawson
14:57 10 May 21
Excellent products and service. When alarm is activated response is immediate, professional and compassionate. Telephone customer service tends to have a long wait time but they have an option to... leave a call back number and call is returned in a timely manner by a competent and helpful rep. We've been unhappy with other alarm companies but Bay Alarm is fantastic. Prices are also better. Highly recommend.read more
Alberta Fricker
14:34 10 May 21
My mom needed to push her button twice after falling. The response was amazing. I couldn’t recommend their service more!
Lisa Maxson
00:41 10 May 21
Google Rating
4.7
Based on 5807 reviews