Pricing Main

1. Choose your service.

New

SOS Home New

SOS All-In-One New

SOS Mobile New

SOS Smartwatch

2. Choose your package.

Choose Package America's #1-rated medical alert system. Complete protection for inside the home. All packages include your choice of a necklace or wrist button. Easy plug & play installation.	IN-HOME BASIC	IN-HOME PREFERRED	IN-HOME PREMIUM
Connection Type	Landline - Please call to ensure telco compatibility	LTE Cellular	LTE Cellular
24/7 USA-Based Monitoring i 24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified
Faster Connection Speeds i 4G LTE systems connect up to 60% faster than landline devices.
Easy Installation i Just plug the device into a power outlet and flip the "ON" switch. With cellular systems, you won't have to deal with landlines, telephones, or modem compatibility.
Wall Button Package i Four wall buttons designed to be placed in high-risk fall areas such as bathrooms, kitchens, and stairwells for added safety around the home.
Device Purchase i Device purchase is required for all SOS mobile products and do not need to be returned if you cancel service.	$99	$129
24/7 USA-Based Monitoring i 24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified
Caregiver Tracking i Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.
In-Home Wearable Button i A wearable combo in-home help button is Included with all SOS All-In-One packages.
Fall Detection Package i Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Auto Fall Detection enabled for both mobile device and in-home wearable button.
Device Purchase i Device purchase is required for all mobile products. In-Home systems are leased free of charge but must returned upon subscription cancellation.	$99	$99	$99
24/7 USA-Based Monitoring i 24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified. GPS Location tracking is also included with all mobile services.
Caregiver Tracking i Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.
Mobile Fall Detection i Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.
In-Home Protection i Bundle an In-Home System with your mobile help button and get complete coverage both in and away from the home.
Bundle Discount			~~$59.95~~ $49.95/mo
Device Purchase i Device purchase is required for all SOS mobile products. In-Home systems are leased free of charge but must returned upon subscription cancellation.	$159	$159
24/7 USA-Based Monitoring i 24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified
Location Tracking i Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.
In-Home Protection i Bundle a Cellular In-Home system with your SOS Smartwatch and get complete coverage both in and away from the home.
Bundle Discount		~~$59.95~~ $49.95/mo
	Order Now	Order Now	Order Now

*Free Shipping + Free Month on Select Quarterly & Annual Plans. Need Help? Call 1-877-522-9633

SOS Home

America's #1-rated, award-winning, medical alert system. Complete protection for inside the home. Easy plug & play installation.

IN-HOME BASIC IN-HOME PREFERRED IN-HOME PREMIUM

IN-HOME BASIC

263/mo

Landline - Please call to ensure telco compatibility

24/7 USA-Based Monitoring

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

Order Now

Most
Popular

IN-HOME PREFERRED

263/mo

Free Shipping + Free Month*

LTE Cellular - Faster connection speeds & easier installation

24/7 USA-Based Monitoring

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

Free Shipping + Free Month on Select Plans

4G LTE systems connect up to 60% faster than landline devices.

Order Now

IN-HOME PREMIUM

263/mo

Free Shipping + Free Month*

LTE Cellular - Faster connection speeds & easier installation

24/7 USA-Based Monitoring

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

Free Shipping + Free Month on Select Plans

4G LTE systems connect up to 60% faster than landline devices.

Wall Button Package

Bay Alarm Medical installation of In-home medical alert system

Just plug the device into a power outlet and flip the "ON" switch. With cellular systems, you won't have to deal with landlines, telephones, or modem compatibility.

Order Now

SOS All-In-One

The SOS All-In-One was designed for use both in and away from the home. Includes a waterproof help button that can be worn in the shower and provides easy access to get help.

All-In-One All-In-One w/ Auto Fall

Account Manager App

Download the Bay Alarm Medical Account Manager App today! Update addresses, review billing history, and get updates on your account status. Available FREE on iOS and Android.

Try Us Risk-Free

We provide a 30-day trial period from the date the system arrives at your doorstep. We encourage you to test the system in multiple areas of the home so you can check the range, volume, and two-way communication.

Vial of Life

Included with every new subscription. The Vial of Life is designed to speak for you when you can't speak for yourself. It allows our customers to have their complete medical information (allergies, medications, etc.) in their home for emergency personnel to reference during an emergency.

How does it connect to my home?

Bay Alarm Medical offers both both in-home and on-the-go devices. Our in-home systems connect via a traditional landline or via cellular and our mobile devices all connect via cellular. If you're unsure on which system or device to choose, give us a call and we'll help you figure it out.

Does Insurance cover the costs?

You will need to contact your provider to determine if coverage is available.

Is there a trial period?

Yes. We provide a 30-day trial period from the date the system arrives at your doorstep. If you decide the system isn't right for you, ship the system back to us and we'll refund your money minus shipping costs.

Are there any hidden fees?

Unlike some providers that charge processing, activation, or programming fees, Bay Alarm Medical does not have any hidden fees associated with our medical alert services.

What's your refund policy?

You may cancel your Bay Alarm Medical subscription at any time and we will refund any unused months less shipping costs.

What happens if I cancel early?

If you purchase a quarterly or annual plan and cancel early, we will prorate and refund any unused months minus shipping and/or any free month promotions. Please note that we require 3 months of paid service for free shipping and 11 months of paid service for a free month.

How do I cancel service?

Give us a call to let us know you're canceling and ship the equipment back to our corporate headquarters: 1140 Galaxy Way, Suite #150 Concord, CA 94520. We recommend getting a tracking number when shipping the package back to us.

Once we receive the equipment back and complete our inspection process, the account will be canceled. For more details, visit our cancellation page here: https://www.bayalarmmedical.com/cancellations/

People Love Bay Alarm Medical.

Google Rating

4.7

Based on 8543 reviews

I signed up for a Medical Alarm for a friend of mine. The package arrived the next day and in good shape. Began to follow instructions.After I filled out the Emergency Plan I tried to print it out... so that I would have a record of it. Nothing on the web page to indicate how. Called Tech Support,guy did his best but apparently it can't be done. Big disappointment.read more

George Kreider

23:23 02 Oct 22

Truly Life Savers!!!!!! Thank u for what u do.

Rick Bauer

17:52 01 Oct 22

Today I wanted to see about making changes to my mom's service. The associate I believe Zach was very kind and helpful. He walked me thru the best option for my mom as we want to cut the cord on... land line. Every experience I have had with Bay Alarm Medical has been top notch. Other companies should emulate there customer service.read more

Cynthia Garcia

21:44 30 Sep 22

I'm happy to know that someone at Bay Alarm Medical listens and cares about their customers. I had a very positive experience with customer service with replacing the necklace for my elderly aunt... for free. I am so thankful that he understood that she had not had the necklace that long and i should not have to pay for another one. Thank you, I'm sorry that I can't remember the gentlman's name who helped me.read more

Cherry Perry

16:29 30 Sep 22

Excellent Customer service. Reviewed missing information without me asking to ensure the safety of my loved one. I highly recommend Bay Area Alarm.

Catherine Allen

22:48 29 Sep 22

The help I received in setting up my new Bay Alarm Medical account was great. Activating it was easy with their expert assistance. Thank you Bay Allam Medical.

Sandy Garman

22:25 29 Sep 22

I have used this service for my 98 year old mother for a number of years. Periodically,I would get a text reminding me to routinely check my system. Fortunately I have never had to use it until... recently when my mother fell. The service contacted both of the emergency numbers on file as well as the ambulance. I feel as though Bay Medical helped save her life. The ONLY reason I am canceling at this time is because she now requires round the clock care. To cancel, i spoke with a phone representative by the name of Rochelle who walked me through the process effortlessly. I HIGHLY recommend Bay Alarm Medical.read more

Verdell Kersey

20:33 29 Sep 22

The rep was very helpful, and took care of my request easily.

David Carlson

20:14 29 Sep 22

Excellent service.

Leigh Jeffrey

14:31 29 Sep 22

Always have a good experience when I've had a question. Polite, friendly, professional.

Nancy Maxheimer

01:51 29 Sep 22