Autumn Special! - Ends 9/20

Free Shipping When You Order Online!

1. Choose your service.

2. Choose your package.

Choose Package

America's #1-rated medical alert system. Complete protection for inside the home. All packages include your choice of a necklace or wrist button. Easy plug & play installation.

LANDLINE SYSTEM

product image

CELLULAR SYSTEM

product image

Landline or Cellular?

i

Cellular systems are much easier to setup. Just plug the device into a power outlet and flip the "ON" switch. With a cellular system, you won't have to deal with landlines, telephones, or modem compatibility.

Choose this option if you have a working traditional landline in the home

Choose this option if you DO NOT have a landline in your home (most common)

24/7 USA-Based Monitoring

i

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

In-Home Base Unit

i

The heart of your In-Home Medical Alert System. Base unit is included with your monthly subscription. No additional fees. Unit must be returned upon cancellation of service.

Personal Help Button

i

A complimentary Personal Help Button with the option to wear around the wrist or the neck.

Faster Connection Speed

i

4G LTE systems connect up to 60% faster than landline devices.

Portable

i

Our Cellular systems work anywhere in the country. If you're a frequent traveler or have a second home, we recommend a cellular system.

Equipment

$99
GPS Device is yours to keep

$99
GPS Button is yours to keep.
In-Home System is leased at no cost and must be returned upon cancellation.

24/7 USA-Based Monitoring

i

24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified

4G LTE Wireless

Location Tracking

i

Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.

Caregiver Tracking

i

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Auto Fall Detection

i

Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Includes auto fall detection for both GPS Button and In-Home system.

Available
($10/mo upgrade)

Available
($10/mo upgrade)

In-Home Protection

i

Bundle In-Home with your mobile medical alert system and get complete coverage both in and away from the home.

Bundle Discount

Save $119.40 per year

Equipment

$179
Watch is yours to keep

$179
Watch is yours to keep.
In-Home System is leased at no cost and must be returned upon cancellation.

24/7 USA-Based Monitoring

i

24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified

4G LTE Wireless

Location Tracking

i

Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.

In-Home Protection

i

Bundle In-Home with your mobile medical alert system and get complete coverage both in and away from the home.

Bundle Discount

Save $119.40 per year

Order Now Order Now Order Now

Want to customize your own package? Call us at 1-877-522-9633

In-Home Medical Alert

America's #1-rated medical alert system. Complete protection for inside the home. All packages include your choice of a necklace or wrist button. Easy plug & play installation.

LANDLINE SYSTEM

product image

263/mo

Free Equipment Use

Choose this option if you have a working traditional landline in the home

24/7 USA-Based Monitoring

i

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

In-Home Base Unit + Help Button

i

The heart of your In-Home Medical Alert System. Base unit is included with your monthly subscription. No additional fees. Unit must be returned upon cancellation of service.

GPS Mobile Help Button

Stay protected while out and about. We'll dispatch local EMS to your location in case of an emergency. Features 4G LTE for fast response times. Caregiver Tracking is included with subscription. Made and monitored in the USA.

GPS Help Button

product image

263/mo

Device Purchase: $99

24/7 USA-Based Monitoring

i

24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified

4G LTE Wireless

Location Tracking

i

Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.

Caregiver Tracking

i

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Auto Fall Detection (+$10/mo)

i

Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Includes auto fall detection for both GPS Button and In-Home system.

IN-HOME + GPS

product image

263/mo

(Orig. $51.90/mo)

Device Purchase: $99

24/7 USA-Based Monitoring

i

24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified

4G LTE Wireless

Location Tracking

i

Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.

Caregiver Tracking

i

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Auto Fall Detection (+$10/mo)

i

Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Includes auto fall detection for both GPS Button and In-Home system.

Save $119.40 per year

i

Bundle In-Home with your mobile medical alert system and get complete coverage both in and away from the home.

SOS Smartwatch

The modern alternative to traditional medical alert systems. The SOS smartwatch has a physical help button to dispatch local EMS to your location. Features ultra-clear two-way talk and enhanced battery life.

SOS Smartwatch

product image

263/mo

Device Purchase: $179

24/7 USA-Based Monitoring

i

24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified

4G LTE Wireless

Location Tracking

i

Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.

In-Home + Smartwatch

product image

263/mo

(Orig: $51.90/mo)

Device Purchase: $179

24/7 USA-Based Monitoring

i

24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified

4G LTE Wireless

Location Tracking

i

Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.

Save $119.40 per year

i

Bundle In-Home with your mobile medical alert system and get complete coverage both in and away from the home.

Account Manager App

Download the Bay Alarm Medical Account Manager App today! Update addresses, review billing history, and get updates on your account status. Available FREE on iOS and Android.

Try Us Risk-Free

We provide a 30-day trial period from the date the system arrives at your doorstep. We encourage you to test the system in multiple areas of the home so you can check the range, volume, and two-way communication.

Vial of Life

Included with every new subscription. The Vial of Life is designed to speak for you when you can't speak for yourself. It allows our customers to have their complete medical information (allergies, medications, etc.) in their home for emergency personnel to reference during an emergency.

Compare Against the Competition.

Compare us to Life Alert® and Medical Guardian®

Startup Costs
Minimum Length of Contract
Plans Starting At
Google Reviews Count
Google Reviews Rating
Order Now
None
None
$21.95/mo
6,260
4.7/5
$95
3 years
$49.95/mo
42
2.9/5
None
90 days
$29.95/mo
110
3.5/5

How does it connect to my home?

Bay Alarm Medical offers both both in-home and on-the-go devices. Our in-home systems connect via a traditional landline or via cellular and our mobile devices all connect via cellular.

If you're unsure on which system or device to choose, give us a call and we'll help you figure it out.

Does Insurance cover the costs?

You will need to contact your provider to determine if coverage is available.

Is there a trial period?

Yes. We provide a 30-day trial period from the date the system arrives at your doorstep. If you decide the system isn't right for you, ship the system back to us and we'll refund your money minus shipping costs.

Will my monthly rate ever increase?

With our Price-Lock Guarantee, your monthly rate will never increase.

What's your refund policy?

You may cancel your Bay Alarm Medical subscription at any time and we will refund any unused months less shipping costs.

How do I cancel service?

Give us a call to let us know you're canceling and ship the equipment back to our corporate headquarters: 1140 Galaxy Way, Suite #150 Concord, CA 94520. We recommend getting a tracking number when shipping the package back to us.

Once we receive the equipment back and complete our inspection process, the account will be canceled. The cancellation process can take up to 2-3 weeks. Any unused months will be refunded based on the post-mark date, and no further charges will be billed to your credit card.

People Love Bay Alarm Medical.

Google Rating
4.7
Based on 6356 reviews
The gentleman who helped me via phone was very patient despite multiple questions I had. He was able to resolve all the issues and explained everything very well!
Sue Figard
Sue Figard
23:53 13 Sep 21
Great customer service!
Patrick Oconnor
Patrick Oconnor
20:20 13 Sep 21
No emergencies yet , thank goodnewss but the customer support is very good, they are responsive and friendly.
Rick Blair
Rick Blair
20:10 13 Sep 21
Very happy with their service. I bump my alarm while reaching in the washer twice and they called immediately .
Kathy Sauer
Kathy Sauer
21:53 09 Sep 21
Attendant was professional and efficient. Excellent experience
Carl Colaizzi
Carl Colaizzi
20:09 09 Sep 21
Great service -- super knowledgeable and helpful - 10 Stars if I could!
Hello Puppy
Hello Puppy
19:15 09 Sep 21
Bay Alarm MedicalAttention Yessenia MorrisThank You, Yessenia Morris, for you excellent help in setting up our new 4G equipment here for Alberta Gertsch. Your patience and understanding our our... problems and old equipment was much appreciated. There are so many people who talk so fast and don't listen to us when all we want is to understand the problem that is at hand. We called for help and you delivered what we needed, even when you knew we were lost in our understanding of the equipment we were trying to work with. Bay Medical should be proud of your contribution to helping their customers.Thanks again,Chris McCoyAlberta Gertsch's Son in lawread more
Chris McCoy
Chris McCoy
18:15 09 Sep 21
The representative that helped me was very knowledgeable about the products and handled my request quickly. Also she was very pleasant to speak with.
Steve Siebert
Steve Siebert
13:33 09 Sep 21
Always easy & pleasant to deal with regardless of just a system check or false alarm or cancelling service. Would highly recommend and will use again if opportunity arises.
Mark Ellis
Mark Ellis
02:27 09 Sep 21
Quick pickup, friendly and helpful response. Very satisfied.
Rick Kitamura
Rick Kitamura
02:13 09 Sep 21
Google Rating
4.7
Based on 6356 reviews