Bay Alarm Medical

Compare Medical Alert Systems & Plans

Free pair of Bombas® socks with any new subscription! Valid thru 3/27/2017
  • Most Popular
    In-Home Landline In-Home
    24/7 Emergency Monitoring
    $83.85 billed per 3 months
    Upgrade to automatic fall detection for $9.95/month
  • Cellular In-Home
    24/7 Emergency Monitoring
    $113.85 billed per 3 months
    Upgrade to automatic fall detection for $9.95/month
  • GPS Mobile Help Button GPS Mobile Help Button 24/7 Mobile GPS Monitoring
    $83.85 billed per 3 months
    Get peace of mind on the go while you travel
  • In-Home Landline + GPS Bundle In-Home Landline + GPS Bundle Save $95 per year when you bundle!
    $143.85 billed per 3 months
    Upgrade to automatic fall detection for $9.95/month
  • In-Home Cellular + GPS Bundle In-Home Cellular + GPS Bundle Save $95 per year when you bundle!
    $173.85 billed per 3 months
    Upgrade to automatic fall detection for $9.95/month

Socks for Seniors Special

Get a FREE pair of Bombas socks when you subscribe to our service.

Bombas Socks

For each pair of socks we give away, we'll donate an additional pair to the Socks in the City Program at the St. Anthony's Foundation.

Member Discounts Available

Call 1-877-522-9633 and ask about our American Seniors Association, AMAC, USAA Member Discounts and many other senior organizations!

Compare Our Medical Alert Costs to Life Alert®

Use the comparison chart below to easily see how our system stacks up against the competition.

  • Bay Alarm Medical®
  • 65
  • None
  • 29
  • 27/mo
  • 25/mo
  • None
  • Yes
  • Yes
  • Years in Business
  • Startup Costs
  • Monthly
  • Quarterly
  • Annual
  • Contract
  • Multilingual Services
  • Free Spouse Coverage
  • Bay Alarm Medical 65 Years in Business
    • $25/mo
    • No Contracts
    • No Startup Costs
    • Free Spouse Coverage

  • Life Alert
    • $29.95/mo
    • 3 Year Contract
    • $95 Startup Cost

  • Philips Lifeline
    • $29.95/mo
    • 90 Day Contract
    • $71.95 Startup Cost

Your Lifestyle. Your Payment Plan.

3 convenient payment options to fit your needs.

  • How are you able to keep your prices so low?

    We're not cheap, we're simply less expensive than other medical alert companies - and we don't have any hidden fees. Learn more about why our medical alert pricing is lower than the competition.

  • Flexible payment styles

    Bay Alarm Medical payment plans are month-to-month, every 3 months or every 6 months. We make it simple to start — and stop — your service at any time.

  • Which plan is right for me?

    Every customer is different and has their own individual needs. We have customers that have been with us for several years, so these customers take advantage of the lower semi-annual price. Other customers might only need the system for a couple of months, so it's in their best interest to go with the monthly plan and have the flexibility to cancel at any time. Finally, some of our clients aren't sure whether they will need the system for the long haul and decide to get the best of both worlds. They opt for the quarterly option because it's the best balance between price and flexibility.


    If you aren’t sure which option is right for you, give us a call at 1-877-522-9633 and one of our Care Consultants will be more than happy to help you compare our life alert systems so you get the best fit for your needs.

  • Is there a trial period?

    Yes. We provide a 14-day trial period from the date the system arrives at your doorstep.

  • Is there a discount if I commit to a longer term?

    Yes, we offer discounts on up-front quarterly and semi-annual commitments.

  • Can I switch plans?

    Yes. Give us a call at 1-877-522-9633 and tell us which plan you’d like to move to. With that being said, our monthly rate is still much more inexpensive than that of other medical alert system companies.

  • How do I cancel service?

    Simply give us a call to let us know you're canceling. Ship the equipment back to our corporate headquarters: 2600 Stanwell Dr, Suite 103, Concord, CA 94520. We recommend getting a tracking number when shipping the package back to us. Once we receive the equipment back, your account will be canceled and no further charges will be billed to your credit card.

  • What's your refund policy?

    A full refund will be issued if the equipment is returned by the end of the 14-day trial period. While we don't have any cancellation fees, please note that there are no refunds or pro-rations for unused months. If you are unsure about how long you or your loved will need our service, we highly recommend that you choose either the Monthly or Quarterly plan.




Rated 8.8 out of 10 based on 564 reviews. See some of the reviews here.
March 25
Always there
So comforting to know that when I am alone in my home, someone is just a push of a button aware should I need help. We had another company but switched and am very glad we did.
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March 24
My Aunt has used this service on 3 occasions in the past 2 months since we signed up. They have been fantastic with calling me and letting me know that she had pushed 'the button' for help and that the paramedics were with her. They also advise what the situation was, to the best of their ability based on what my Aunt told them was the reason for her call. Set up was super easy and using this is also very simple. I would recommend this company to everyone. And also they have the best plan rates, cancellation policy etc. This brings such peace of mind to both the person who needs this, as well as the caregiver. :)
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March 21
Pleased So Far
I have been using the medical alarm for only a short time. I accidentally set it off one day and was pleased with the quick response, asking if help was needed. Only after I assured the caller that all was well, was the contact disconnected.
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March 21
Great Company and Customer Friendly!
We have found all of our experiences with Bay Alarm Medical to be very pleasant. Staff has been helpful with our concerns and operators are patient and friendly. We have communicated with them monthly for testing purposes and they have been very receptive of our requests to please talk slowly when questioning our mother. She was having difficulty understanding the operator and we asked that the account be flagged for all assisting personnel to be aware of this. They were extremely grateful for this information and so noted her account for all responders.
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March 19
Feeling safer now
Your people made the entire process easy. I no longer fear falling when I am alone.
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March 18
Fall Alert Device too Touchy
We opted for the special fall alert device for our mom, but it was too easily set off. This resulted in several nighttime calls from Bay Alarm which woke mom up and greatly confused her. Also problematic was the fact that only one base unit was provided. That meant having to choose between placing it in the bedroom or kitchen/living area. The layout of mom's house meant that neither location was ideal. It would be helpful if two base units are provided with the service.
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March 17
Bay Medical
Work as advertised. Haven't really used it yet to any extent.
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March 17
So far so good!
New to this service. So far they have been very helpful in setting up and testing the equipment. Thankfully have not had to test the service for a real life emergency!
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March 11
Caring and friendly service, The unit is easy to install The best decision I made since I turned 82 and it gives my kids peace of mind. I looked at other units but Bay alarm medical came up as the winner for me!
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March 9
Overall, good.
The system provides peace of mind for my family, as I live alone. My three brief conversations with the staff (when the system was being set up and tested) was less than satisfactory. I felt they were being patronizing -- treating me like a dottering old person. I also think they should not address me by my first name -- also patronizing.
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March 5
Greta Thus Far
Tested it and the person called within 1 minute. Thus far great service and no problems. Easy setup and would recommend the product!
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March 4
Excellent service thus far.
Have been friendly and courteous during all interactions. System works as described .
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March 4
Least expensive package
Good quality for the least expensive package. Only wish I could afford the WI-FI version. That is on me; not you.
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March 4
in short you saved me
omg I fall more than I ever like to. you people save me I just push the button around my neck and the people come to get me up
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March 2
Excellent Service
Couldn't be happier with the ease of installation and the response received when we triggered several accidental calls for help. They were right on the line asking if everything was ok. The peace of mind is priceless!
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February 27
It Works!
I tried the GreatCall Lively GPS model and after 5 devices in 2 months I gave up. They just kept dying.The Bay Medical GPS model works. I have had it for 2 months and tested it several times and it works. It doesn't have some features of the GreatCall but what's important is IT WORKS! Customer services has been very help when I call and ask questions.
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February 24
Great Service
I called with a question about my father's service, they were able to help me and explain the problem, so now we both know what the problem was (not really a problem) and how we can use the system better.
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February 23
great customer service, great product.
great customer service, great product.
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February 22
Fall detection iffy
The pendent they give you is quite large and in my opinion excessively bulky. We had several false alarms. I do not have confidence that it would work in the case of a fall.
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February 20
Tripped over blind dog, fell into tub, shower door wall against one side blocking way to pull up, wedged against wall other side could only move fingers, activated alarm around neck, local fire department came in minutes, actually saved my life. Thank you.. Todd VanHyning, Diamondhead, Ms. live alone, would never have been found
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