20% Off + Free Shipping & Free Month on Select Plans

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2. Choose your package.

Choose Package

America's #1-rated medical alert system. Complete protection for inside the home. All packages include your choice of a necklace or wrist button. Easy plug & play installation.

SOS Home Landline

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SOS Home Cellular

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SOS Home Cellular w/ Fall Detection

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Connection Type

Landline - Please call to ensure telco compatibility

LTE Cellular

LTE Cellular

Free Equipment Use

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SOS Home consoles are leased free of charge but must be returned upon subscription cancellation.

24/7 USA-Based Monitoring

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24/7 Monitoring

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

Faster Connection Speeds

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4G LTE and GPS

4G LTE systems connect up to 60% faster than landline devices.

Easy Installation

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Bay Alarm Medical installation of In-home medical alert system

Just plug the device into a power outlet and flip the "ON" switch. With cellular systems, you won't have to deal with landlines, telephones, or modem compatibility.

Interchangeable Button

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LTE Cellular systems include an interchangeable button that can be worn as a necklace or on the wrist.

Auto Fall Detection

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Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. This package includes BOTH an in-home button and an Auto Fall wearable button.

Device Purchase

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Device purchase is required for SOS All-In-One 2. Choose between white or black. Includes a wearable combo button.

$129

$129

24/7 USA-Based Monitoring

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24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified

GPS Caregiver Tracking

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Caregiver Tracking App

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

In-Home Wearable Button

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A wearable combo in-home help button is Included with all SOS All-In-One packages.

Auto Fall Detection

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Mobile device will automatically detect a fall and connect with our 24/7 monitoring station without needing to push a button.

Device Purchase

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Device purchase is required for SOS All-In-One, Mobile, & SOS Smartwatch

$99 $79

$99 $79

$99 $79

24/7 USA-Based Monitoring

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24/7 Monitoring

24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified. GPS Location tracking is also included with all mobile services.

GPS Caregiver Tracking

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Caregiver Tracking App

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Mobile Fall Detection

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Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.

Optional

In-Home Protection

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Bundle an In-Home System with your mobile help button and get complete coverage both in and away from the home.

Bundle Discount

Save $59.40/yr

Device Purchase

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Device purchase is required for SOS All-In-One, Mobile & SOS Smartwatch

$159

$159

$159

24/7 USA-based monitoring.

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24/7 Monitoring

24/7 USA-Based Monitoring

Caregiver Tracking

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Caregiver Tracking App

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Fall Detection

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Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.

Optional

In-Home Protection

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Bundle a Cellular In-Home system with your SOS Smartwatch and get complete coverage both in and away from the home.

Bundle Discount

Save $59.40/yr

Order Now Order Now Order Now

*Free Shipping & Free Month on Select Plans. Need Help? Call 1-877-522-9633

SOS Home

America's #1-rated, award-winning, medical alert system for inside the home. Easy plug & play installation. INCLUDES: 1 wearable button; 1 neck lanyard; 1 wrist band.

SOS Home Landline

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26395/mo

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Landline - Please call to ensure telco compatibility

24/7 USA-Based Monitoring

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SOS Home consoles are leased free of charge but must be returned upon subscription cancellation.

SOS Home Cellular w/ Fall Detection

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26395/mo

Free Shipping + Free Month*

LTE Cellular - Faster connection speeds & easier installation

24/7 USA-Based Monitoring

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SOS Home consoles are leased free of charge but must be returned upon subscription cancellation.

Automatic Fall Detection

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24/7 Monitoring

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

SOS All-In-One 2

The SOS All-In-One 2 was designed for use both in and away from the home. Includes a waterproof help button that can be worn in the shower and provides easy access to get help.

SOS All-In-One w/ Fall Detection

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26395/mo

Free Shipping + Free Month*

24/7 USA-Based Monitoring

Caregiver Tracking

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24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified

In-Home Wearable Button

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Caregiver Tracking App

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Auto Fall Detection

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A wearable combo in-home help button is Included with all SOS All-In-One packages.

SOS Mobile

Stay protected while out and about. We'll dispatch local EMS to your location in case of an emergency. Caregiver Tracking is included with subscription.

SOS Mobile

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26395/mo

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24/7 USA-Based Monitoring

Caregiver Tracking

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24/7 Monitoring

24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified. GPS Location tracking is also included with all mobile services.

SOS Mobile 360° Bundle

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26395/mo

Free Shipping + Free Month*

24/7 USA-Based Monitoring

Caregiver Tracking

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24/7 Monitoring

24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified. GPS Location tracking is also included with all mobile services.

Optional Fall Detection

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Caregiver Tracking App

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

In-Home Protection

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Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.

Save $59.40/yr

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Bundle an In-Home System with your mobile help button and get complete coverage both in and away from the home.

SOS Smartwatch

The SOS smartwatch utilizes a physical help button + GPS to dispatch local EMS to your location. Features ultra-clear two-way talk and enhanced battery life.

SOS Smartwatch

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26395/mo

Free Shipping + Free Month*

24/7 USA-Based Monitoring

Caregiver Tracking

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24/7 Monitoring

24/7 USA-Based Monitoring

SOS SMARTWATCH 360° BUNDLE

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26395/mo

Free Shipping + Free Month*

24/7 USA-Based Monitoring

Caregiver Tracking

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24/7 Monitoring

24/7 USA-Based Monitoring

Optional Fall Detection

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Caregiver Tracking App

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

In-Home Protection

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Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.

Save $59.40/yr

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Bundle a Cellular In-Home system with your SOS Smartwatch and get complete coverage both in and away from the home.

*Free Shipping & Free Month on Select Plans. Need Help? Call 1-877-522-9633

2024 Consumer Reports® Ratings

The following content has been reprinted with permission from ConsumerReports.org.

30 Day Risk Free Trial

Try Us Risk-Free

We provide a 30-day trial period from the date the system arrives at your doorstep. We encourage you to test the system in multiple areas of the home so you can check the range, volume, and two-way communication.

Vial of Life

Vial of Life

Included with every new subscription. The Vial of Life is designed to speak for you when you can't speak for yourself. It allows our customers to have their complete medical information (allergies, medications, etc.) in their home for emergency personnel to reference during an emergency.

How does it connect to my home?

We offer both in-home and on-the-go devices. Our in-home systems connect via a traditional landline or via cellular and our mobile devices all connect via cellular. If you're unsure on which system or device to choose, give us a call and we'll help you figure it out.

Does Insurance cover the costs?

You will need to contact your provider to determine if coverage is available.

Can Medicare cover the costs?

Traditional Medicare (Part A and Part B) does not cover medical alert systems. However, some Medicare Advantage (Part C) plans and private insurers do offer coverage. Some long-term care insurance plans also offer coverage. Read our blog post to learn more about medicare coverage.

Is there a trial period?

Yes. We provide a 30-day trial period from the date the system arrives at your doorstep. If you decide the system isn't right for you, ship the system back to us and we'll refund your money minus shipping costs.

Are there any hidden fees?

Bay Alarm Medical does not have any hidden fees associated with our medical alert services. All charges, including any one-time equipment costs, are shown clearly during the checkout process.

Do I have to sign a long-term contract?

Bay Alarm Medical does not require a long-term contract. Unlike some companies, we want to keep things simple. We will cancel your account once we receive all of the equipment in working/original condition without any cancellation fees.

What's your refund policy?

You may cancel your Bay Alarm Medical subscription at any time and we will refund any unused months less shipping costs.

What payment options do you offer?

We currently offer Monthly, Quarterly, and Annual payment options. Meaning, your card will be automatically charged every month, every three months, or once every year depending what you choose. Payments can be set up using a credit card or debit card (Visa, MasterCard, or Discover). We do not accept American Express cards.

What happens if I cancel early?

If you purchase a quarterly or annual plan and cancel early, we will prorate and refund any unused months minus shipping and/or any free month promotions. Please note that we require 3 months of paid service for free shipping and 11 months of paid service for a free month.

How do I cancel service?

Give us a call to let us know you'd like to cancel service. If applicable, ship the equipment back to our corporate headquarters: 1140 Galaxy Way, Suite #150 Concord, CA 94520. We recommend getting a tracking number when shipping the package back to us.

For more details, visit our cancellation page here: https://www.bayalarmmedical.com/cancellations/

Do your medical alert systems come with a warranty?

Your medical alert base station is protected under a warranty with Bay Alarm Medical as long as the issue occurred because of normal “wear and tear,” or manufacturer defect. However, the system is not protected if it is damaged beyond our control. (e.q. water damage, power surge, is dropped and breaks, cut wires, etc.)

People Love Bay Alarm Medical.

Google Rating
4.8
Based on 12221 reviews
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Thank you Bay Alarm. All my questions were answeredvery well The agent was very good and knew his joband i could understand him all the time. Excellent
Jack Malik
Jack Malik
18:54 13 Jul 24
One of the main factors in going with Bay Alarm was that it stated it was all USA based. What I found out today is that the people you need to talk to about upgrading etc are not NOT in USA and the... actual process was painful.read more
susan kivler
susan kivler
17:55 13 Jul 24
Contacted Bay Alarm Medical to assess the benefit of upgading service to a SOS Smartwatch. The representative provided clear, easy to understand pros and cons of use by a very elderly senior. ... (Not a sales pitch as might be expected).Having all the information presented, a clear explantion of the steps to order, change equipment and actions needed upon receipt, I was confident in my decision to go forward. Kudos to the rep who clearly was customer focused.read more
John Archambault
John Archambault
01:29 13 Jul 24
Affordably priced. Very reliable service. Excellent customer support! Our mother could not have lived alone the past 9 years without her Bay Alarm Medical device. We had peace of mind knowing... that should Mom need help, which she did a few times, she could push her call button and Bay Alarm would quickly notify family and 911. Highly recommend!read more
Ralph Rowley
Ralph Rowley
17:47 12 Jul 24
very efficient and helpful service!
Pam Jahnke
Pam Jahnke
16:36 12 Jul 24
I only short them 1 STAR and that is for the 50 min wait on the phone.I called to find out if they could trace where my button was. I went to put it on the charger and it wasn't there. I thought I... had retraced my steps and couldn't find it. It had fallen off when I went to the post office boxes. The customer service rep was able find an address and to call the device. She had me take my phone and get into the car. She heard it even before I did. Thank heavens neither I or anyone else had driven over it.!! I give the customer service rep all 5 stars.read more
Joyce Kurzweg
Joyce Kurzweg
16:30 12 Jul 24
My concerns were addressed quickly and the problem was fixed.
Marie Sandin
Marie Sandin
15:11 12 Jul 24
Representative was very friendly and helpful.
Dave Devine
Dave Devine
13:19 12 Jul 24
Very polite and detailed oriented.
Donna Scott
Donna Scott
20:33 11 Jul 24
Very helpful, explains things well, very professional, extremely helpful!
Janie Carver
Janie Carver
20:32 11 Jul 24
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Google Rating
4.8
Based on 12221 reviews
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