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America's #1-rated medical alert system. Complete protection for inside the home. All packages include your choice of a necklace or wrist button. Easy plug & play installation.

Basic Protection

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Preferred Protection

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Premium Protection

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24/7 USA-Based Monitoring

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24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

In-Home Base Unit

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The heart of your In-Home Medical Alert System. Base unit is included with your monthly subscription. No additional fees. Unit must be returned upon cancellation of service.

Personal Help Button

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A complimentary Personal Help Button with the option to wear around the wrist or the neck.

Wall Buttons

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Widen your safety net by placing wall buttons low to the ground in the bathroom as well as around your bedroom, stairs, and other high fall risk areas of your home.

2-Pack

4-Pack

24/7 USA-Based Monitoring

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24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified

Location Tracking

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Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.

Caregiver Tracking

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Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Cellular Service

4G LTE

4G LTE

3G

Auto Fall Detection

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Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Includes auto fall detection for both GPS Button and In-Home system.

Available
($10/mo upgrade)

Device Purchase Bundle Discount

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Take $20 off our GPS Help Button and $30 off our SOS Smartwatch when you bundle.

$99 $79
Button is yours to keep

$179 $149
Watch is yours to keep

Free Ground Shipping

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Get free ground shipping with any premium or bundled service.

$12 $0

$12 $0

1st Year Savings

Save $91.40

Save $101.40

Order Now Order Now Order Now

Want to customize your own package? Call us at 1-877-522-9633

In-Home Medical Alert

America's #1-rated medical alert system. Complete protection for inside the home. All packages include your choice of a necklace or wrist button. Easy plug & play installation.

Basic Protection

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263/mo

No Hidden Fees

24/7 USA-Based Monitoring

Premium Protection

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263/mo

No Hidden Fees

24/7 USA-Based Monitoring

Wall Button 4-Pack

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The heart of your In-Home Medical Alert System. Base unit is included with your monthly subscription. No additional fees. Unit must be returned upon cancellation of service.

On-the-Go Mobile Devices

Bay Alarm Medical offers a variety of mobile medical alert devices that work with your active lifestyle. Great for drivers, hikers, runners, and children of all ages. All mobile products require a device purchase. The device is yours to keep.

GPS Help Button

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263/mo

+ $99 Device Purchase

24/7 USA-Based Monitoring

Location Tracking

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Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.

Caregiver Tracking

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Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Auto Fall Detection (+$10/mo)

SOS Smartwatch

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263/mo

+ $179 Device Purchase

24/7 USA-Based Monitoring

Location Tracking

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Our 24/7 call center will have instant access to your device's location if a help signal from your device is received.

4G LTE Cellular Service

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Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Bundle Packages
(Up to $100 in First Year Savings)

Combine your favorite On-the-Go mobile device with Bay Alarm Medical's award-winning in-home medical alert system. Get protection for both inside and outside the home while saving money at the same time.

IN-HOME + GPS

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263/mo

No Hidden Fees

In-Home Medical Alert

Mobile GPS Medical Alert

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Get free ground shipping with any premium or bundled service.

Free Ground Shipping

First Year Savings of $91.49

In-Home + Smartwatch

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263/mo

No Hidden Fees

In-Home Medical Alert

SOS Smartwatch Medical Alert

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Get free ground shipping with any premium or bundled service.

Free Ground Shipping

First Year Savings of $101.49

Account Manager App

Download the Bay Alarm Medical Account Manager App today! Update addresses, review billing history, and get updates on your account status. Available FREE on iOS and Android.

Try Us Risk-Free

We provide a 30-day trial period from the date the system arrives at your doorstep. We encourage you to test the system in multiple areas of the home so you can check the range, volume, and two-way communication.

Vial of Life

Included with every new subscription. The Vial of Life is designed to speak for you when you can't speak for yourself. It allows our customers to have their complete medical information (allergies, medications, etc.) in their home for emergency personnel to reference during an emergency.

Compare Against the Competition.

Compare us to Life Alert® and Medical Guardian®

Startup Costs
Minimum Length of Contract
Minimum Cost Per Month
Minimum Cost Per Day
Google Reviews Count
Google Reviews Rating
Order Now
None
None
$19.95/mo
$0.64/day
5,645
4.7/5
$95
3 years
$49.95/mo
$4.16/day
42
2.9/5
None
90 days
$29.95/mo
$0.97/day
110
3.5/5

How does it connect to my home?

Bay Alarm Medical offers both both in-home and on-the-go devices. Our in-home systems connect via a traditional landline or via cellular and our mobile devices all connect via cellular.

If you're unsure on which system or device to choose, give us a call and we'll help you figure it out.

Does Insurance cover the costs?

You will need to contact your provider to determine if coverage is available.

Is there a trial period?

Yes. We provide a 30-day trial period from the date the system arrives at your doorstep. We encourage you to test the system in multiple areas of the home so you can check the range, volume, and two-way communication.

Can I switch plans?

Yes. Give us a ring and tell us which plan you’d like to move to.

Will my monthly rate ever increase?

With our Price-Lock Guarantee, your monthly rate will never increase.

What's your refund policy?

You may cancel your Bay Alarm Medical subscription at any time and we will refund any unused months less shipping costs.

How do I cancel service?

Give us a call to let us know you're canceling and ship the equipment back to our corporate headquarters: 1140 Galaxy Way, Suite #150 Concord, CA 94520. We recommend getting a tracking number when shipping the package back to us.

Once we receive the equipment back and complete our inspection process, the account will be canceled. The cancellation process can take up to 2-3 weeks. Any unused months will be refunded based on the post-mark date, and no further charges will be billed to your credit card.

People Love Bay Alarm Medical.

Google Rating
4.7
Based on 5927 reviews
I had a great experience, Diane answered the help phone and I explained my problem. I wanted to test my GPS help button and it wasn’t working. She immediately explained to me that I Thad to press the... button for 5 (five) seconds tO be connected. So that solved the problem. So thank Diane.read more
Bob Hazeltine
Bob Hazeltine
01:51 08 Jun 21
Good job😊
Jane Silva
Jane Silva
23:38 07 Jun 21
Had an excellent experience with the agent, the gentleman who helped me this morning to set an account for in-Home monitoring for my wife. He was courteous, patient, and helpful in making my... choices.The same applies to the lady who helped me cancel Fall Detection Monitoring this afternoon, a decision that my wife and I took later, after the conclusion of my earlier contact.read more
Michel CHIRMAN
Michel CHIRMAN
23:05 07 Jun 21
Efficient contact oh, my time was well spent.
John Stockton
John Stockton
20:57 07 Jun 21
took care of all my problems
Barbara Smith
Barbara Smith
20:03 07 Jun 21
Sarah LeBeau
Randy LeBeau
Randy LeBeau
18:27 07 Jun 21
We used the Bay Alarm Unit and necklace with fall detection for my Dad who is 84 years old with dementia.The unit gave me peace of mind when I was away from home. Once, he dropped the necklace and... the paramedics and half the police unit showed up surrounding my house. False alarm, but good test to know IT DOES WORK!read more
Sondra Lee
Sondra Lee
15:26 07 Jun 21
John @ bay alarm was extremely helpful. He was professional and personable and was able to solve the problem I was having. 5 star customer service from him!
suzanne grimme
suzanne grimme
00:23 07 Jun 21
The tech help I received was clear, and concise. They helped resolve the issue quickly.
Chuck Powell
Chuck Powell
02:23 06 Jun 21
I am new to Bay Alarm Medical but have made several calls to them and have been very pleased with the quick, thorough and helpful responses.
Mary Lou Monnat
Mary Lou Monnat
01:28 06 Jun 21
Google Rating
4.7
Based on 5927 reviews