1. Choose your service.
2. Choose your package.
Choose PackageAmerica's #1-rated medical alert system. Complete protection for inside the home. All packages include your choice of a necklace or wrist button. Easy plug & play installation. | SOS Home Landline
| SOS Home Cellular
| SOS Home Cellular w/ Fall Detection
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Connection Type | Landline - Please call to ensure telco compatibility | LTE Cellular | LTE Cellular |
Free Equipment Use i![]() Device purchase is required for SOS Mobile & SOS Smartwatch. SOS Home & SOS All-In-One systems are leased free of charge but must returned upon subscription cancellation. |
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24/7 USA-Based Monitoring i![]() 24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified |
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Faster Connection Speeds i![]() 4G LTE systems connect up to 60% faster than landline devices. |
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Easy Installation i![]() Just plug the device into a power outlet and flip the "ON" switch. With cellular systems, you won't have to deal with landlines, telephones, or modem compatibility. |
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Auto Fall Detection (Requires $30 Device Fee) i![]() Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. This premium upgrade includes both an in-home button and an Auto Fall wearable button. |
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Free Equipment Use i![]() Device purchase is required for SOS Mobile & SOS Smartwatch. SOS Home & SOS All-In-One systems are leased free of charge but must returned upon subscription cancellation. |
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24/7 USA-Based Monitoring i![]() 24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified |
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GPS Caregiver Tracking i![]() Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications. |
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In-Home Wearable Button i![]() A wearable combo in-home help button is Included with all SOS All-In-One packages. |
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Auto Fall Detection (Requires $30 Device Fee) i![]() Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Auto Fall Detection enabled for both mobile device and in-home wearable button. |
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Device Purchase - 50% off i![]() Device purchase is required for SOS Mobile & SOS Smartwatch. SOS Home & SOS All-In-One systems are leased free of charge but must returned upon subscription cancellation. | | | |
24/7 USA-Based Monitoring i![]() 24/7 USA-based monitoring. Professionally trained, UL-Listed, and CSAA 5-Diamond Certified. GPS Location tracking is also included with all mobile services. |
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GPS Caregiver Tracking i![]() Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications. |
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Mobile Fall Detection i![]() Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only. |
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In-Home Protection i![]() Bundle an In-Home System with your mobile help button and get complete coverage both in and away from the home. |
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Bundle Discount |
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Device Purchase - 50% off i![]() Device purchase is required for SOS Mobile & SOS Smartwatch. SOS Home & SOS All-In-One systems are leased free of charge but must returned upon subscription cancellation. | | | |
24/7 USA-based monitoring. i![]() 24/7 USA-Based Monitoring |
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Location Tracking i![]() Our 24/7 call center will have instant access to your device's location if a help signal from your device is received. |
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Mobile Fall Detection i![]() Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only. |
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In-Home Protection i![]() Bundle a Cellular In-Home system with your SOS Smartwatch and get complete coverage both in and away from the home. |
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Bundle Discount |
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Order Now | Order Now | Order Now |
*Free Shipping + Free Month on Select Plans. Need Help? Call 1-877-522-9633
*Free Shipping + Free Month on Select Plans. Need Help? Call 1-877-522-9633
Compare us to the competiton
Choose Bay and don’t overpay! Save hundreds of dollars over our competitors.
Device Fee
Monthly
Monitoring
Total Cost
(1 year)
Total Cost
(2 years)
Total Cost
(3 years)
79
29.95
/mo438
798
1,157
Medical Guardian™
- Medical Guardian™
0
44.95
/mo539
1,079
1,618
Savings
Compare with
- Medical Guardian™
Device Fee
79
Medical Guardian™
0
Monthly
Monitoring
29.95
/moMedical Guardian™
44.95
/moTotal Cost
(1 year)
438
Medical Guardian™
539
Saving
Total Cost
(2 years)
798
Medical Guardian™
1,079
Saving
Total Cost
(3 years)
1,157
Medical Guardian™
1,618
Saving

Bay Alarm Medical App
Download the Bay Alarm Medical App. Allows users to track device location, check battery life, update contract information, and manage billing. Available FREE on iOS and Android. Learn More

Try Us Risk-Free
We provide a 30-day trial period from the date the system arrives at your doorstep. We encourage you to test the system in multiple areas of the home so you can check the range, volume, and two-way communication.

Vial of Life
Included with every new subscription. The Vial of Life is designed to speak for you when you can't speak for yourself. It allows our customers to have their complete medical information (allergies, medications, etc.) in their home for emergency personnel to reference during an emergency.
How does it connect to my home?
Bay Alarm Medical offers both both in-home and on-the-go devices. Our in-home systems connect via a traditional landline or via cellular and our mobile devices all connect via cellular. If you're unsure on which system or device to choose, give us a call and we'll help you figure it out.
Does Insurance cover the costs?
You will need to contact your provider to determine if coverage is available.
Is there a trial period?
Yes. We provide a 30-day trial period from the date the system arrives at your doorstep. If you decide the system isn't right for you, ship the system back to us and we'll refund your money minus shipping costs.
Are there any hidden fees?
Unlike some providers that charge processing, activation, or programming fees, Bay Alarm Medical does not have any hidden fees associated with our medical alert services.
What's your refund policy?
You may cancel your Bay Alarm Medical subscription at any time and we will refund any unused months less shipping costs.
What happens if I cancel early?
If you purchase a quarterly or annual plan and cancel early, we will prorate and refund any unused months minus shipping and/or any free month promotions. Please note that we require 3 months of paid service for free shipping and 11 months of paid service for a free month.
How do I cancel service?
Give us a call to let us know you're canceling and ship the equipment back to our corporate headquarters: 1140 Galaxy Way, Suite #150 Concord, CA 94520. We recommend getting a tracking number when shipping the package back to us.
Once we receive the equipment back and complete our inspection process, the account will be canceled. For more details, visit our cancellation page here: https://www.bayalarmmedical.com/cancellations/
People Love Bay Alarm Medical.
Get Started, Risk-Free:
Which Medical Alert System is Right for You?

Shop Online.
Compare pricing and order your medical alert system online!
Start Your Risk-Free Trial
Try us out for 30 days. If for any reason you decide it's not a good fit, send it back and we'll issue a full refund minus shipping.
Call Us.
Get answers about our medical alert systems and rate plans before you buy.