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Google Rating
4.8
Based on 14215 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

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Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 14215 reviews
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I just called Bay alarm to help me set up my emergency call center to make sure I understand how the unit worked. I was impressed with how fast they were able to assist me.
Wayne Smith
Wayne Smith
00:35 10 Jun 25
I spoke with Jenny about cancelling my Mom's Bay Alarm account and she was very pleasant and helpful! She walked me through step by step and waited until all the emails and steps were completed. ... Thank you Jennyread more
Gloria Orth (gonow)
Gloria Orth (gonow)
00:30 10 Jun 25
Very cordial and professional
Christine Boehm
Christine Boehm
22:35 09 Jun 25
The service to set up my device was good but it took an hour. I had everything needed in front of me. There must be a way to make this a little faster.
Linda Birtwistle
Linda Birtwistle
22:18 09 Jun 25
Nice to have a real live person to speak to. He was very helpful.
Donna Medine
Donna Medine
20:58 09 Jun 25
I'm a new customer and have so far found the process straightforward. I chatted customer service with a problem that they were able to address quickly and pleasantly.
Hugh Montgomery
Hugh Montgomery
20:43 09 Jun 25
The agent was extremely helpful and resolved my situation.
Bernadette Hawkins
Bernadette Hawkins
20:37 09 Jun 25
Very kind of Bay Alarm to call me and remind me to test our system. I would not have thought to do that.
Susie Bee
Susie Bee
20:15 09 Jun 25
I've been a subscriber 2 or 3 years. Service calls have been promptly answered and managed. Today I spoke with technician Jason. He successfully updated my contact information as requested. ... Terrific customer service.read more
Nicolas Thomas
Nicolas Thomas
19:23 09 Jun 25
Excellent Service! Derek was very helpful and professional. I would definitely recommend this service.
Angela Agee
Angela Agee
19:07 09 Jun 25
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Google Rating
4.8
Based on 14215 reviews
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