America’s #1 Rated In-Home Medical Alert System.
How It Works
1. Push Button
Need help? Push your medical alert button and remain calm. An emergency care agent will respond in less than a minute.
2. We Answer
A trained, 24/7 live agent will initiate 2-way conversation, assess the situation, and make sure you're taken care of.
3. We Respond
If necessary, we'll contact friends, family, neighbors, and your local 911 emergency services.
Crystal Clear Communication
Proven. Reliable. Made in the USA.
The system’s high-output speaker and ultra sensitive microphone allows crystal clear 2-way communication during an emergency. Additionally, the system can be used to answer a phone call.
32-Hour Battery Backup
In the event of a blackout or power outage, the system will continue to function for up to 32 hours. The battery will automatically recharge itself once power comes back on to the home.
Going on a vacation? Visiting friends and family in another state? Not a problem! This system can be plugged into any home so you can be protected wherever you go.
What’s in the Box
Includes the In-home base unit, wearable help button, and vial of life.
In-Home Base Unit
All in-home systems include the main base console. It features a two-way speaker, a built-in help button, and a 32-hour backup battery.
Wearable Combo Button
Our buttons can be worn on your wrist or around your neck. When pressed, it will signal the base console to initiate 2-way communication with our 24/7 call center.
Vial of Life
The Vial of Life provides EMS with your medical information during an emergency. It comes with the information sheet, a durable plastic sleeve and a magnetic strip.
Lockbox (Optional Add-on)
Our lock box is designed to allow EMS to enter without breaking down your door/windows. A copy of your house key(s) will be stored inside and the secret combination of the box is saved at our call center.
Automatic Fall Detection (Optional Add-on)
Auto fall technology is triggered in an event where a client falls and then loses consciousness. In other words, the button detects fall movement and then no movement shortly after.
Just plug it in and test!
Powered by 4G LTE
SOS Home connects in one of two ways: through a traditional landline, or wirelessly through a 4GLTE cellular network.
For customers who choose cellular, you do not need to be an existing customer of a cellular provider. All billing will be through Bay Alarm Medical.
Frequently Asked Questions
Landline vs Cellular. Which is better?
Assuming you have adequate cell coverage in your area, there are a couple advantages that a Cellular system has over a landline.
Cellular systems are much easier to setup. Just plug the device into a power outlet and flip the "ON" switch. With a cellular system, you won't have to deal with landlines, telephones, or modem compatibility.
Cellular systems are a lot more flexible. Want to move the device from the living room to your bedroom? Just unplug the power cable and replug it anywhere in the home with a power outlet. Additionally, if you have a secondary vacation home or frequently stay with friends and relatives, a cellular system is recommended.
Are there charges or fees for false alarms?
There are never any additional fees for false alarms. In fact, we encourage customers to test their system once per month for added peace of mind.
Can dispatch call me first before 911?
Yes, you can customize your emergency contact list to include friends, family, and neighbors before our dispatchers call your local 911 services.
Do I have to sign a long term contract?
Bay Alarm Medical does not have any long term contracts. Services can be cancelled at anytime.
The Help Button
Sleek. Comfortable. Ultra-lightweight.
Our emergency buttons are designed to be lightweight, comfortable and most importantly, 100% waterproof. After all, 80% of senior-related falls happen in the bathroom.
Your choice of either a necklace or wristband is included with the medical alert phone system. Additional buttons may be purchased.
Up to 1000ft of Range
Our help buttons have a signal range of up to 1000ft. This wide range of coverage will encompass most living areas including both front and backyards.
Need coverage outside the home? Check out our 4G LTE GPS Help Buttons
Up to 5 Years of Battery Life
Our Standard Help Buttons are designed to last up to 5 years without any recharging. For the Auto Fall Detection Button, the battery life is up to 2 years. Should the battery start to run low, the button will automatically send a signal to our monitoring station and you will be notified.
Bella Bands™ (Optional Add-on)
Our colorful Bella Bands™ are designed to fit with the standard combo button. The nylon band is made with a strong, stretchy elastic to keep you comfortable & safe. The adjustable buckle allows you to resize as needed. The high-quality silicone will keep your help button in place. Available in 4 colors, choose them individually and enjoy the four-pack option. *Fits wrists up to 7 inches. Not available for Auto Fall Buttons.
The Wall Button
For when you just don’t want to wear a button…
We get it. It’s often hard to remember to keep your button on or take it with you to the bathroom in the middle of the night. But you still need to be protected at all times.
Our wall buttons were designed as a safety measure for these situations. Widen your safety net by placing wall buttons low to the ground in the bathroom as well as around your bedroom, stairs, and other high fall risk areas of your home.
Wall Button Features:
5 Year Battery Life
Includes Super Sticky Double Sided Tape
Free Monitoring for Spouse
Bay Alarm Medical provides complimentary service for your spouse or an additional family member within the same household. Purchase a second button and we’ll provide free monthly monitoring for it.
Meet Our Care Consultants
Trained to provide you with the best consultative experience without the sales fluff.