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Help Guides

If you cannot find the information you are looking for or need further help, please call us at 1-877-522-9633.

Technical Support

Does it seem like something is not working or need help troubleshooting? Check out these documents to find the solution to your technical questions.

Troubleshooting Your
In-Home System

Pairing Buttons To Your
In-Home System

Restore Your System
After An Outage

Getting Started & Setting Up

Need help setting up or trying to get started? Check out these documents to learn how to set up any of our devices.

SOS Home User Guide

SOS Mobile User Guide

SOS Micro User Guide

SOS All-In-One
User Guide

SOS All-In-One 2
User Guide

SOS Smartwatch
Quick Start Guide

Bay Alarm Medical
Mobile App User Guide

Lock Box for Emergency Keys
QuickStart Guide

Product Information

Check out these documents if you would like to know more about all the features and specs of our products.

Bella Charms

GPS Mobile Help Button

SOS Smartwatch

Wall Buttons

Get Started with Bay Alarm Medical Today!

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