How Do Our Medical Alert Devices Work?

Get Rapid 24/7 Emergency Help at the Push of a Button.

Push the button.

Need help? Simply push your emergency medical alert button. Remain calm. Help is on the way!

We answer.

A trained, 24/7 live operator will speak to you over the console and make sure you're taken care of.

We respond.

If necessary, we'll contact friends, family, neighbors, and your local 911 emergency services.

Jim T. Miller, NBC Today contributor and creator of, demonstrates how to use Bay Alarm Medical’s medical alert system, pricing options, and the importance of why every senior should have one in the home.

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Co-Founder of, Amie Clark, discusses the most common risks and limitations of medical alert systems that worry caregivers. She meets with Kayla from Bay Alarm Medical who provides the best solutions.

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Voted Best Medical Alert
Provider of 2017

After researching multiple companies, it was easy to see that Bay Alarm was the best company to go with. The representative I worked with on the phone was both knowledgeable and friendly and I felt she had my interest in mind, not a quick phone conversation and sign up. Thank you for giving me and my family the peace of mind to know that I'm safer now than I've ever been.

- Natalie of Kansas City, MO

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In-Home System

From $19.95/mo

Our most popular medical alert system. Get rapid 24/7 emergency push-button help today. Available with either a traditional landline or AT&T 3G Cellular.

Mobile GPS Help Button

From $29.95/mo

Stay protected while you're out and maintain an active lifestyle. We'll dispatch the closest available emergency help to your location.

In-Home + GPS Bundle

From $39.95/mo

Get complete protection for both in and away from the home. Save $10.00/mo when you bundle.

Automatic Fall Detection

Additional $9.95/mo

Available for both landline and cellular medical alert systems. Optimized to reduce false alarms and to trigger on high-impact falls.

3 Redundant Call Centers

Even our backups have backups.

Monitored in the USA for Maximum Reliability

A medical alert system is only as good as the 24/7 emergency call center that backs it up. Bay Alarm Medical works closely with our USA-based monitoring partner to create a network of highly reliable emergency response centers. Located in Ogden, Utah and Rexburg, Idaho, the two state-of-the-art centers are full duplicates of each other. If one station were to ever go offline, the other station would provide immediate emergency coverage.

Certified & Accredited

logo-csaaBoth 24/7 emergency medical monitoring centers are CSAA Five Diamond Certified and undergo a rigorous certification process annually, commit to tough quality standards, and agree to random inspections by UL, a nationally recognized testing laboratory.

3 Call Stations

Bay Alarm Medical provides consultation, technical support and customer service from our headquarters in California. We keep 24/7 medical monitoring completely separate from our day to day business operations to ensure that all calls are rapidly responded to.

Nationwide Coverage.

Service available all across the United States including Alaska & Hawaii.

Our medical alarm system is compatible with most standard phone lines, cable providers (Comcast, Time Warner, Cox) and VOIP solutions (AT&T, Verizon). See a detailed list of compatible digital phone providers.

Looking for something to work outside the home? Check out our GPS Mobile Medical Alert.

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Multi-lingual support.

We support over 170 languages to effectively communicate with our non-English or English-as-a-second-language clients!

Popular options include: Spanish, Chinese, Farsi, Vietnamese, & Russian.

View All(54) Supported Languages

Member discount available.

Ask about our American Seniors Association, AMAC & USAA Member Discount

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Voted Best Medical Alert
Provider of 2017

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