Bay Alarm Medical

How do our Medical Alert Devices Work?

Get Rapid 24/7 Emergency Help at the Push of a Button.
  • Emergency medical help at the push of a button

    Need help? Simply push your emergency medical alert button. Remain calm. Help is on the way!

  • 24/7 medical alert monitoring from our call centers

    A trained, 24/7 live operator will speak to you over the console and make sure you're taken care of.

  • We'll send help

    If necessary, we'll contact friends, family, neighbors, and your local 911 emergency services.

Check out our How-To Videos

Sometimes, watching an example makes things so much easier. Check out our collection of videos to learn more about how our system works, our plans, and general information about Bay Alarm Medical.

Head over to our video page

Best Medical Alert Provider of 2016 4 (496 reviews)
After researching multiple companies, it was easy to see that Bay Alarm was the best company to go with. The representative I worked with on the phone was both knowledgeable and friendly and I felt she had my interest in mind, not a quick phone conversation and sign up. Thank you for giving me and my family the peace of mind to know that I'm safer now than I've ever been. - Anna K, Mooresville NC
In-Home Medical Alert System
In-Home System
From $25/mo

Our most popular medical alert system. Get rapid 24/7 emergency push-button help today. Requires a traditional landline phone jack.

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Automatic Fall Detection
Automatic Fall Detection
From $35/mo

Add an extra layer of reassurance. The system will automatically place a call for help if you're unable to.

Compatible with both landline and cellular in-home medical alert systems.

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Cellular Medical Alert System
In-Home Cellular
From $35/mo

For residents without a traditional landline. Get 24/7 medical alert protection without being tied to a phone cord. Powered by AT&T's 3G Network

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Mobile GPS Help Button
Mobile GPS Help Button
From $25/mo

The go-anywhere and do-anything, GPS-equipped medical alert system. Get on-the-go 24/7 protection!


Powered by AT&T's Nationwide Cellular Network.

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Smoke & CO
From $39.95/mo

Get all the benefits of our 24/7 medical alert system with the added benefits of monitored fire, smoke, and carbon monoxide protection. Requires a traditional landline phone jack.

For a limited time, sign up for our Monitored Smoke & CO service and receive a FREE Lockbox!

Call 1-877-522-9633 for details.

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3 Redundant USA Call Centers

Even our backups have backups.
Medical Alert USA Call Center


A medical alert system is only as good as the 24/7 emergency call center that backs it up. Bay Alarm Medical works closely with our USA-based monitoring partner to create a network of highly reliable emergency response centers. Located in Ogden, Utah and Rexburg, Idaho, the two state-of-the-art centers are full duplicates of each other. If one station were to ever go offline, the other station would provide immediate emergency coverage.

Certified & Accredited

CSAA Five Diamond Certified

Both 24/7 emergency medical monitoring centers are CSAA Five Diamond Certified and undergo a rigorous certification process annually, commit to tough quality standards, and agree to random inspections by UL, a nationally recognized testing laboratory.

3 Call Stations

Bay Alarm Medical provides consultation, technical support and customer service from our headquarters in California. We keep 24/7 medical monitoring completely separate from our day to day business operations to ensure that all calls are rapidly responded to.

Family Owned & Operated Since 1946

Bay Alarm Medical has been protecting seniors for nearly 7 decades. Interested? Chat with one of our Care Consultants today!

Nationwide Coverage

Service available all across the United States including Alaska & Hawaii.

Med Alert System USA Coverage

Our medical alarm system is compatible with all standard phone lines, cable providers (Comcast, Time Warner, Cox) and VOIP solutions (AT&T, Verizon). See a detailed list of compatible digital phone providers.

Looking for something to work outside the home? Check out our GPS Mobile Medical Alert

Multi-Lingual Support

¡Hola, 你 好, Privet!

We support over 170 languages to effectively communicate with our non-English or English-as-a-second-language clients!

Popular options include:

  • Spanish
  • Chinese
  • Farsi
  • Vietnamese
  • Russian

See the complete list of supported languages.

Member Discounts Available

Ask about our American Seniors Association, AMAC & USAA Member Discounts.



Rated 8.9 out of 10 based on 496 reviews. See some of the reviews here.
December 3
There Everytime I Need Them
Bay Alarm is the least expensive system Ive used. But better than that...they have gotten help for me when I could not get help for myself. One push of the button by me and Bay Alarm does the rest. I cannot give them any higher praise. Thank you Bay Alarm System.
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December 1
More secure
I live alone and rurally.....I feel more secure knowing that I have something with me if I need help....thank you!
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November 30
Highly recommended.
Very courteous reps and very informative about the product. Easy set up and installation.
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November 27
Buy here with confidence
Bay alarm is the best of the medical alert companies. The process of ordering and setting up the equipment is simple. The customer service reps are knowledgeable and don't try to sell you upgrades or equipment you don't need. Most important the system works.
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November 26
Bay alarm
In the first three months of use we had three accidental alarms transmitted. Bay Alarm personal called our home immediately. Personnel were curtious, and professional. We rest easier knowing that help in a button push away. R M
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November 25
So far, has been just as advertised.
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November 18
So far so good
Fortunately I haven't had to use the unit for an emergency but having it available is a great comfort to me and my family. It was easy to set up and I let my closest neighbors know the combination to the lock box. So far all is well. Edited 11/19. Changed the star rating to excellent. I gave one star originally because I hadn't used it but the service so far has been great. Thank you for calling my attention to it!
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November 16
My first choice was the beat one!
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November 14
Refunds...should be considered
Overall the service was 'ok'. had to call couple times to get info corrected for my mother's account. I only signed up for 3 months, fortunately. Then my mom was put on hospice care.... unfortunately my mom passed away after 6 weeks... but they wouldn't refund the remainder... not very compassionate in my opinion.
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November 14
you are quick to respond
I accidently set off the alarm while doing laundry and was very pleased at how quickly you responded. My question is, if I am not at home how does Bay Alarm help me?
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November 13
Peace of mind for Mom!
We have only had our system hooked up for a couple of months. have had a couple of .....several.... false alarms with Mom setting off her necklace unknowingly. DONT CARE!!! Just knowing that the system works with their excellent contact and follow thru helps me know that I'm doing my best to keep a look out wor her well-being since I live an hour away!
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November 6
For my elderly father
So far so good, purchased this for my elderly father. He has used it on several occasions.
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November 4
Appreciated Security and Personal Service
We haven't had the system for too long, but have already experienced the great customer service and diligence of this company. The equipment is easy to set up and to use, and the office is eager to help in any way with questions about either. I feel great having this company as my back-up with my 97 year old mom.
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October 31
Bay Alarm
No problems with Bay Alarm and much cheaper than a local version.
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October 27
Excellent Service - Sign-Up
Seamless sign-up... Answered all questions and brought up great ideas to help us weave through the selection process. Pleasant experience, helped with difficult situation... made it OK to talk about it all. We look forward to having the service, and we hope we'll never need to use it!!
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October 25
Not used yet
Haven't had to use it
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October 24
They are very pleasant even when not solving problems....
After a good experience ordering emergency fall necklaces for two of us, we both had problems with the lanyards they sent. We were essentially blown off and told to solve the problem ourselves by finding our own and purchasing them elsewhere.
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October 24
New alarm system
I feel so much more comfortable knowing I have help at my fingertips.
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October 22
Very polite and helpful.
We have not yet had to use the alarm, but, have called with questions. All employees were helpful and polite.
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October 15
Quick Response
My Mom resenting needed to use the service and the team was quick to respond and spoke very slowing and clear. thanks!
Read more
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    Shop Online

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  • Call Us
    Call Us

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    Call 1-877-522-9633

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