How does the medical alert system work?

When you press your help button, a signal is sent to our 24/7 monitoring center. A live emergency operator will speak to you through the two-way speaker in your device, assess your situation, and contact family, friends, or emergency services to get you help.

What does an alert system cost?

Bay Alarm Medical systems start at less than $1 a day ($27.95/month). There are no long-term contracts, and pricing varies depending on whether you choose an in-home, mobile, or smartwatch-based system.

Is this better than a cell phone?

Yes, because medical alert devices are designed specifically for emergencies. They are wearable, waterproof for the shower (where many falls occur), have a much longer battery life than cell phones, and provide one-touch access to dedicated emergency dispatchers who already have your medical history and location.

Who do you contact in an emergency?

Our trained dispatchers follow a personalized protocol you set up. This can include calling local 911 services first, or calling family members, friends, or neighbors in the specific order you prefer.

How do I change my contact list?

You can easily update your emergency contact list at any time through our online subscriber portal or by calling our customer service team. We recommend reviewing your list at least once a year.

What if I can't talk?

If you press your button and are unable to speak, our operators will treat the call as a high-priority emergency. We will automatically dispatch emergency services to your location and notify your emergency contacts immediately.

How long does the battery last?

Our in-home help buttons have a battery life of up to 5 years and never need charging. Our mobile GPS devices and smartwatches typically require a charge every 1 to 3 days depending on the model and usage.

Will it affect a pacemaker?

Our medical alert systems are designed to be safe for use with pacemakers. However, we always recommend consulting with your physician and the manufacturer of your pacemaker to ensure there is no interference with specific magnetic or radio frequencies.

Does Bay Alarm Medical offer automatic fall detection?

Yes, automatic fall detection is available as an optional add-on. It uses sensors to detect a sudden downward movement followed by a lack of motion, triggering a call for help automatically even if you cannot press the button.

Do I need a landline for a medical alert system?

No. While we offer landline-compatible systems, we also provide 4G LTE cellular systems that work independently. You do not need to have a personal cell phone or a home phone line to use our cellular medical alert systems.

SOS Micro

Discreet & Lightweight On-the-Go Protection

Powerful Peace of Mind in a Pint-Sized Package. The SOS Micro is your ticket to explore.

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Who is SOS Micro for?

Active older adults on the go

A small, lightweight help button with GPS that goes everywhere, from errands to walks around the neighborhood.

Anyone who wants protection that’s easy to hide

Discreet enough to wear on a lanyard, clip to a belt, or tuck in a pocket.

Families who want to know help can find them

GPS location helps emergency responders find your loved one quickly, wherever they are.

Wristband

SOS Micro comes preinstalled with wrist straps to be worn as a watch.

Lanyard

Wear as a necklace like other traditional medical alert systems.

Belt Clip

SOS Micro can also be worn on the hip with the included belt clip.

What’s in the Box?

Includes SOS Micro Device, Wrist Straps, Lanyard, Belt Clip, and Charging Cradle

What’s in the Box?

Includes SOS Micro Device, Wrist Straps, Lanyard, Belt Clip, and Charging Cradle

SOS Micro Device

Available on both AT&T & Verizon networks. Features WiFi location services and optional automatic fall detection.

Charging Cradle

Up to 36 hours of power on a single charge and just 2-3 hours to fully recharge battery.

Wrist Strap

SOS Micro comes preinstalled with watch straps. Straps for larger wrists are available upon request.

Neck Lanyard

Wear the device around your neck. Preferred option for SOS Micro with Automatic Fall Detection.

Belt Clip

Great option for activities such as jogging, gardening, or anytime you want the device out of sight.

SOS Micro Device

Available on both AT&T & Verizon networks. Features WiFi location services and optional automatic fall detection.

Charging Cradle

Up to 36 hours of power on a single charge and just 2-3 hours to fully recharge battery.

Wrist Strap

SOS Micro comes preinstalled with watch straps. Straps for larger wrists are available upon request.

Neck Lanyard

Wear the device around your neck. Preferred option for SOS Micro with Automatic Fall Detection.

Belt Clip

Great option for activities such as jogging, gardening, or anytime you want the device out of sight.

SOS Micro Features

Reliable Protection While You’re On-the-Go

Auto Fall Detection (Optional)

Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button.

Long Battery Life

The SOS Micro has a battery life of up to 36 hours. Battery life depends on various usage factors including network connection and cellular signal strength.

Water Resistant

IP67 Water-resistant. Whether you’re in the shower or in the rain, this device will withstand most wet environments so long as it doesn’t get submerged.

Not Just for Seniors

The easy-to-use device can protect your child that walks home after school to lone workers in professions that are inherently more dangerous that others. No matter the situation, we’ll be by their side.

Small Device, Big Protection

The SOS Micro is perfect for those who value a minimalist design without sacrificing essential safety features and is ideal for both seniors and active individuals.

Powered by 4G LTE

SOS Micro comes with 4G LTE connectivity included in your medical alert package. That means no separate cellular plan, no added carrier payment, and no need to manage another provider.

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Not sure how strong the cellular coverage is in your area? Give us a call and we’ll be happy to assist.

SOS Micro Specifications

Stay safe, stay active, stay connected.

SOS Micro Specifications

Stay safe, stay active, stay connected.

Height & Width

1.5 x 1.4 in

Depth

0.5 in

Weight

0.7 oz

Location Tracking

Wi-Fi Positioning System & Cellular

Battery

36 Hours

Water Resistance

IP67

Caregiver Tracking

Check in on mom’s current location in real-time, access her location history, and get notified if battery levels are low. Caregiver Tracking is featured within the Bay Alarm Medical App and included with all SOS Micro Packages.

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Premium Straps for Everyday Wear

Stylize your SOS Micro with our collection of premium grade wrist straps. Choose from five attractive colors with silicone and leather options.

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Frequently Asked Questions

Is SOS Micro right for me?

We recommend SOS Micro for users that want a compact, lightweight and easy-to-use medical alert device that can be comfortably worn throughout the day.

Because SOS Micro relies on WiPS for location tracking, we generally don’t recommend using the SOS Micro if you live in a rural area with low cell and/or wifi signals. If this is the case, we highly recommend choosing our SOS All-In-One2.

How do I call for help?

In the event of an emergency, press the middle help button one time. The device will light up and you will hear a voice message and the device connecting.

If you have the Fall Detection feature, your device may go off after the fall depending on the impact of the fall. If you are conscious, we always advise to press the help button, even if you have fall detection.

Once connected, one of our trained emergency operators will come over the two-way speaker to check your status. You can request emergency services or for them to contact a member of your emergency list to come help you.

Will I receive a separate bill from AT&T, Verizon, etc.?

Cellular services are included within the monthly subscription fee and all billing will be done through Bay Alarm Medical. You will not receive separate bills from any cellular providers.

Can I use the SOS Micro if I have a pacemaker?

If you have a pacemaker, we recommend wearing the SOS Micro on the wrist or on your hip with the included belt clip.

What's the difference between the SOS Micro and the Medical Guardian MGLife Mini?

The SOS Micro and Medical Guardian MGMini Lite are similar in size and both are monitored in the USA by UL-Certified stations. Bay Alarm Medical’s SOS Micro’s advantages over Medical Guardian’s MGMini Lite is better pricing, support for Verizon, and longer battery life.

Caregiver SOS