How do Medical Alert Systems Work?

Our team of Care Consultants are here to help answer your medical alert-related questions.

Beautify Your Button with Bella Charms™

Don't sacrifice style for safety. Easily interchangeable and hand-crafted in the USA. Designed exclusively for our standard necklace-style help buttons without automatic fall detection.

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SOS Smartwatch

The SOS Smartwatch is the modern day alternative to traditional medical alert systems.

How to Adjust Mobile GPS Lanyard

Need to make your lanyard longer or shorter? Follow these easy steps to adjust the lanyard to your desired size.

The Truth About Fall Detection

We recognize the need for fall alert systems and have done our best to provide an option that is comfortable, affordable and as accurate and reliable as such a system can be. We’re here to represent our fall detection system in an honest light that illustrates both its capabilities and its shortcomings.

How to Remove Bella Charms

Watch this video to learn how to properly remove our Bay Alarm Medical Bella Charms. Handling it without care and proper steps could lead to damage of the charm or button. Bay Alarm Medical is not responsible for damaged charms or buttons.

How Wall Buttons Could Protect Your Loved One

Wall buttons are great for placing in high risk areas around your home. It is especially great for the places you spend the most time in and the areas where the floor could get wet.

Bella Charm Medical Alert Necklace

Don’t sacrifice style for safety – Add any of our Bella Charms to your In-home Medical Alert Necklace to hide the medical alert pendant but keep it’s easy access in case of an emergency.

How To Install & Test My In-home Cellular System

Designed for residents without a landline phone. Bay Alarm Medical’s In-home Cellular system runs off of AT&T Network towers (you do not need to be an AT&T customer). With 4G LTE, get faster connection during an emergency.

Do You Need A Mobile GPS System?

Stay protected while you’re out and about with our new GPS device. Now with 4G LTE and up to 120 hours of battery life on a single charge.

How To Setup In-Car Medical Alert Device Account

This video tutorial will walk you through the easy account setup, which can be completed at setup.splitsecnd.com. This is the first step before installing and testing your device, so be sure you complete this step prior to plugging in the device. How to Setup In-Car Medical Alert Device Account First start by identifying the […]

The World’s 1st In-Car Medical Alert System

Bay Alarm Medical and Splitsecnd teamed up to introduce the world’s first In-Car Medical Alert System.

Unboxing & Testing World’s 1st In-Car Medical Alert Device

Bay Alarm Medical and Splitsecnd have partnered to introduce the world’s first In-Car Medical Alert System. In this video – Kayla unboxes the device, installs and runs a live test.

Is it Time to Give Up the Keys?

Driving is an important factor in a person’s independence. But what happens when that person is no longer in shape to be driving safely? How do approach your loved one? What happens if they are resistant? Our video share’s on family’s story. Video transcript: Bulah: When I was making a left hand turn onto [unintelligible […]

8 Indications It Might Be Time for Long Term Care

Co-Founder of TheSeniorList.com, Amie Clark, goes over important indications that it might be time for long term care. Video Transcript Amie Clark : Deciding to move a loved one into long-term care is a really difficult decision for families. I used to help seniors find housing here in the Portland metro area and the question […]

Risk & Limitations of Medical Alert Systems

Is your loved one worried about getting a medical alert system due to the possible risks? Co-Founder of TheSeniorList.com, Amie Clark, discusses the most common risks and limitations of medical alert systems that worry caregivers. Video Transcript: Amie Clark: I’m Amie with theseniorlist.com. I’m going to be talking about the risks and limitations of medical […]

How To Talk To Your Loved One About Medical Alert Systems

Co-Found of TheSeniorList.com, Amie Clark, goes over important tips on talking to your loved one about getting a medical alert system. Amie discusses common concerns seniors have and advice for caregivers. Read Amie’s Helpful Medical Alert Guide. Video Transcript: Amie Clark: Are you worried about a loved one? Perhaps mom or dad has recently had […]

Setting Up For My Dad | The Epic Review Guys

“I’ve got that Bay Alarm Medical System set up for my father and I think it’ll provide some peace of mind for my father and myself.” Video Transcript Parris: Hi, I’m Parris and I’m headed up from Austin for my summer trip to visit family in Seattle. A company called Bay Alarm Medical contacted me […]

Unboxing Bay Alarm Medical’s Medical Alert System

Kayla shows you what comes in the Bay Alarm Medical box when you receive your in-home medical alert system. Video Transcript Kayla: Hi. I’m Kayla and today I’m going to be doing the unboxing of your new Baylor Medical Alert System. Let’s see what we have here. You’re going to get a pile of paper […]

How To Complete DocuSign

Kayla walks us through the DocuSign process. Video Transcript: Hi, I’m Kayla and today I’m going to show you how to complete your DocuSign. Your email will be from Customer Service, and the subject line will read “Document for e-signature.” If you open this up and, it doesn’t show on my screen, but you […]

How do I install my medical alert system?

Will demonstrates how to set up the in-home system in just a few easy steps.

How Many Feet Does Your Medical Alert System Cover?

Kayla goes over the range that our medical alert systems can cover. Video Transcript: Hi, guys! So a lot of you are probably wondering how far our buttons will reach. If you’re concerned about the button working in a specific part of your home or your yard, my recommendation is to test your button to see […]

What Happens If The Dispatcher Can’t Hear Me?

Kayla explains what happens if you push your emergency button and our 24/7 dispatchers can’t hear you. Video Transcript Question I get asked all the time is, “What happens if the dispatcher can’t hear me?” I’d like to give the example of it. If you’re in the shower and you have a fall, we’re […]

Which Medical Button Style Do Most Customers Prefer?

Choosing a button that you feel comfortable with is very important, as you will be wearing it at all times. Kayla reveals which medical button style is most preferred by our customers. Video Transcript Hi, I’m Kayla with Bay Alarm Medical. Today, I’m going to go over a question that we get all the time […]

Do I Need A Landline To Use Bay Alarm Medical Alert Systems?

Kayla goes over options for customers without a traditional landline home phone service. Video Transcript Hi, I’m Kayla with Bay Alarm Medical and today I’m going to be answering a question that we get pretty commonly, which is do I need a landline to use the medical alert system. And the answer is “no.” We […]

How Do I Review Bay Alarm Medical?

Carli shows you where to write a review about Bay Alarm Medical, and what to look for when you’re reading reviews on a company. Video Transcript Hi, my name is Carly, customer resolutions manager here at Bay Alarm Medical. Today, we have a question from Scott out in Colorado. He asks, “How do I write […]

How Do I Install My New Lock Box?

Tony shows you step-by-step how to install your Bay Alarm Medical lock box. Video Transcript Hi, I’m Tony. Warehouse technician for Bay Alarm Medical. Today we have a question from Jill from Kentucky. Jill asks, “I just got my new Bay alarm Medical lock box. How do I set it up?” That’s a good question. […]

Why Is A Medical Alert System Better Than a Cell Phone?

Kayla explains why a medical alert system works better than a cell phone in an emergency.

How Does Your System Work?

Jessica explains how our medical alert system works to protect you.

How Will I Be Billed For My Medical Alert Service?

Ashley explains how our billing system works.

How Do I Test My Medical Alert System?

Justin demonstrates how to test your in-home medical alert system.

Delivering Socks in the City

Bay Alarm medical teamed up with Bombas Socks and a local charity known as Socks In the City. See how they are working together to help those in need.

Which Medical Alert System is Right for You?

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Get answers about our medical alert systems and rate plans before you buy.

Call: 1-877-522-9633

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