How do Medical Alert Systems Work?

Our team of Care Consultants are here to help answer your medical alert-related questions. Got a question for our staff? Ask it here.

Medical Alert System Wall Buttons

If you're hesitant about getting a medical alert system or you have a button that you just aren't wearing, Bay Alarm Medical Wall Buttons might be your solution. Find out how our wall buttons can help protect you and/or your loved one during an emergency.

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How To Complete DocuSign

February 9, 2017

Kayla walks us through the DocuSign process.

What is your refund policy?

February 9, 2017

Jessica goes over the BAM refund policy.

How do I install my medical alert system?

February 9, 2017

Will demonstrates how to set up the in-home system in just a few easy steps.

What is a ‘Vial of Life’ and Why Do I Need One?

February 9, 2017

Kayla explains what a Vial of Life is and why it’s important for each monitored family member.

When Would Someone Use Fall Detection?

February 9, 2017

Gjenes shares some insight about our Automatic Fall Detection system as well as who should purchase one.

Why Won’t GPS Work at Home?

February 9, 2017

Bryan answers one of our most frequently asked questions here at Bay Alarm Medical, find out what he has to say.

How Many Feet Does Your Medical Alert System Cover?

February 9, 2017

Xavier goes over the range that our medical alert systems can cover.

What Happens If The Dispatcher Can’t Hear Me?

February 9, 2017

Katie explains what happens if you push your emergency button and our 24/7 dispatchers can’t hear you.

Which Medical Button Style Do Most Customers Prefer?

February 9, 2017

Choosing a button that you feel comfortable with is very important, as you will be wearing it at all times. Kayla reveals which medical button style is most preferred by our customers.

Do I Need A Landline To Use Bay Alarm Medical Alert Systems?

February 9, 2017

Kelly goes over options for customers without a traditional landline home phone service.

How Do I Review Bay Alarm Medical?

February 9, 2017

Carli shows you where to write a review about Bay Alarm Medical, and what to look for when you’re reading reviews on a company.

How Do I Install My New Lock Box?

February 9, 2017

Tony shows you step-by-step how to install your Bay Alarm Medical lock box.

Why Is A Medical Alert System Better Than a Cell Phone?

February 9, 2017

Kelly explains why a medical alert system works better than a cell phone in an emergency.

How is Bay Alarm Medical Able to Charge Less Than Their Competitors?

February 8, 2017

Alan reveals how we’re able to keep our prices affordable for our customers.

How Does Your System Work?

January 7, 2017

Jessica explains how our medical alert system works to protect you.

Can You Provide Medical Alert Systems For My Clients?

January 6, 2017

Justin explains how we work with hospitals, home care agencies, and other organizations.

How Do I Setup My Cellular Medical Alert System?

January 5, 2017

Kayla shows you how to setup and test your in-home cellular medical alert system.

How Will I Be Billed For My Medical Alert Service?

January 4, 2017

Ashley explains how our billing system works.

What Comes With My Cellular Medical Alert System?

January 4, 2017

Kayla shows you what comes in the box when you receive your in-home cellular medical alert system.

How Do I Test My Medical Alert System?

January 3, 2017

Justin demonstrates how to test your in-home medical alert system.

Do I Need A Landline To Use Bay Alarm Medical Alert Systems?

September 29, 2014

“What if I don’t have a landline?” or “Do I have to have a landline?” are some of our most commonly asked questions by our callers. In this video, our Customer Service Representative Kelly goes over options for customers without a traditional landline home phone service. Video Transcript KELLY: Hi, this is Kelly with Bay […]

Why is Bay Alarm Medical the Cheaper Medical Alert System?

May 7, 2013

It’s a question we get numerous times per day. “Why is your medical alert system cheaper?”. “How are you able to keep your prices so low?”. It’s not that we’re “cheaper”. We’re simply “less expensive”. Visitors come to our website and are usually greeted with our big and simple-to-read pricing chart. Right away, our visitors […]

Installation and Testing: Instruction Videos

February 27, 2013

Hi! My name is Justin and I’m the Warehouse Technician here at Bay Alarm Medical. In the videos below, I’m going to show you, step by step, how to install and test your new Medical Alert System. You’ll be amazed at how simple it is! First up is our installation video: If you run into […]