24/7 On-the-Go Peace of Mind. Your Ticket to Explore.
How It Works
Trained Professionals at Your Fingertips
1. Push Button
Push the button on your mobile device and remain calm. Help is on the way!
2. We Answer
Our operators will initiate two-way communication, track your location, and make sure you're taken care of.
3. We Respond
We'll contact friends, family, neighbors, and if necessary, send local 911 emergency services to your location.
Made for Mobility
Ultra-Compact & Lightweight
4G LTE Connectivity
Get the best coverage and fastest connection speeds. Our mobile GPS devices are built on AT&T’s 4G LTE network.
IPX7 Water Resistant
Whether you’re in the shower or in the rain, this device will withstand most wet environments.
Auto Fall Detection (optional)
Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button.
Available in BLACK or WHITEShop now
4G LTE Powered by AT&T
Bay Alarm Medical is proud to be one of the only medical alert providers to offer end to end 4G-LTE coverage. Don't risk the safety of your loved ones with a provider still stuck on an outdated 3G network.
4G LTE provides better coverage, faster response times, and pinpoint accurate location tracking.
Frequently Asked Questions
Response Times are Faster with 4G LTE
4G LTE wireless broadband is often up to 10x faster than 3G in real-world use – with speeds commonly between 20Mbps and 50Mbps. This means faster response times when seconds matter.
3G is Expected to Sunset in 2020
Mobile network operators like AT&T and Verizon, will stop supporting 3G so they can re-purpose their cellular towers to add more capacity for 4G and 5G networks.
4G LTE Will Have More Coverage
In order to expand 4G-LTE and 5G, mobile network operators will stop supporting 3G and re-use their towers to add more capacity for 4G and 5G networks.
Better Location Tracking
Higher bandwidth with 4G LTE allows pinpoint-accurate location tracking. Simply put, this allows our operators to know exactly where the device is in an emergency rather than a general area.
Not Just for Seniors
Our Mobile GPS Help Button offers 24/7 push-button help when you're away from home.
Perfect For Any Family Member
The easy-to-use device can protect everyone you love – from your child that walks home after school to aging parents who want to remain active and independent.
As a parent, you’ll never stop worrying about your kids, especially if they travel alone to and from school. Arm them with a device that they can use to get help with the ability for you to monitor and track.
A growing teenager doesn’t have to mean growing worries for a parent. With 24/7 push button help and device tracking, rest assured your young adult will be protected wherever they go.
There’s no question that some professions are inherently more dangerous than others. Protect your lone worker and give them the gift of immediate emergency help at the push of a button. No matter the situation, we’ll be by their side.
Caregiver Tracking App
Pinpoint-Accurate Device Location Tracking
Check in on mom’s current location in real-time, access her location history, and get notified if battery levels are low.
Caregiver Tracking is included in Preferred and Premium Packages.
4G LTE Tracking
3 Redundant Call Centers
Monitored in the USA for Maximum Reliability
A medical alert system is only as good as the 24/7 emergency call center that backs it up. Bay Alarm Medical works closely with our USA-based monitoring partner to create a network of highly reliable emergency response centers. Located in Ogden, Utah and Rexburg, Idaho, the two state-of-the-art centers are full duplicates of each other. If one station were to ever go offline, the other station would provide immediate emergency coverage.
Certified & Accredited
Both 24/7 emergency medical monitoring centers are CSAA Five Diamond Certified and undergo a rigorous certification process annually, commit to tough quality standards, and agree to random inspections by UL, a nationally recognized testing laboratory.
3 Call Stations
Bay Alarm Medical provides consultation, technical support and customer service from our headquarters in California. We keep 24/7 medical monitoring completely separate from our day to day business operations to ensure that all calls are rapidly responded to.
Meet Our Care Consultants
Trained to provide you with the best consultative experience without the sales fluff.