Help & Setup Videos

01:47

Unboxing & Installing the SOS Micro Medical Alert Device

The SOS Micro device is the perfect compact on-the-go medical alert solution. Check out this video to see an unboxing and live test of the SOS Micro device.

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01:20

How to change the SOS Micro wristbands

Want to change your SOS Micro style? No problem. Our SOS Micro works with most standard wrist bands. Follow these simple steps to change the wrist band to fit your style.

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01:55

Unboxing & Testing SOS All-in-One 2

Need help with your SOS All-in-One 2 medical alert device? Follow these simple steps to install and test the easy-to-use medical alert device.

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00:21

Removing & Replacing the SOS Mobile GPS Lanyard

Follow these simple steps to safely remove or replace the lanyard for SOS Mobile GPS device. Please do not use excessive force or pulling at the strings.

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01:47

Install & Test: In-Home Cellular System

Need help with your In-Home Cellular? Check out this video for our easy steps to install and test your In-Home Cellular System.

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02:05

Install & Test: In-Home Landline System

In this video we will go over the few easy steps to install and test the In-Home Landline System.

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01:52

UNBOXING: In-Home Medical Alert Sytem

Welcome! Take a look at the what’s included with our In-Home Medical Alert System.

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02:01

Unboxing: SOS All-in-One Medical Alert System

The SOS All-in-One medical alert system is designed to protect you in and away from home. With the SOS All-in-One you don’t have to worry about the hassle of managing multiple devices for 360 degrees of protection.

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02:10

Install & Test: SOS All-in-One

Click to watch the easy install of the SOS All-in-One device! We’ll also run a proper test of the device and combo button.

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03:14

Unboxing the SOS Mobile Device + Install & Test

The SOS Mobile device was designed to fit to your on-the-go lifestyle. Portable, compact, and lightweight. It’s ready to go wherever you go.

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01:11

SOS Mobile Device | How to Use Belt Clip & Lanyard

Need some help using your belt clip or lanyard? Check out this quick video to show you how to put the SOS Mobile Device in the belt clip or on the lanyard.

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01:23

How to Change & Remove In-home Combo Button

The interchangeable button can be worn on your wrist or around your neck. Watch the simple steps on how to change the button so that you can wear it as you see fit.

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01:43

How to Adjust Mobile GPS Lanyard

Need to make your lanyard longer or shorter? Follow these easy steps to adjust the lanyard to your desired size.

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01:25

How Wall Buttons Could Protect Your Loved One

Wall buttons are great for placing in high risk areas around your home. It is especially great for the places you spend the most time in and the areas where the floor could get wet.

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01:19

Bella Charm Medical Alert Necklace

Don’t sacrifice style for safety – Add any of our Bella Charms to your In-home Medical Alert Necklace to hide the medical life alert pendant but keep it’s easy access in case of an emergency.

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02:03

How To Install & Test My In-home Cellular System

Designed for residents without a landline phone. Bay Alarm Medical’s In-home Cellular system runs off of AT&T Network towers (you do not need to be an AT&T customer). With 4G LTE, get faster connection during an emergency.

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04:57

Is it Time to Give Up the Keys?

Driving is an important factor in a person’s independence. But what happens when that person is no longer in shape to be driving safely? How do approach your loved one? What happens if they are resistant? Our video share’s on family’s story. Video transcript: Bulah: When I was making a left hand turn onto [unintelligible […]

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04:58

8 Indications It Might Be Time for Long Term Care

Co-Founder of TheSeniorList.com, Amie Clark, goes over important indications that it might be time for long term care. Video Transcript Amie Clark : Deciding to move a loved one into long-term care is a really difficult decision for families. I used to help seniors find housing here in the Portland metro area and the question […]

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04:46

Risk & Limitations of Medical Alert Systems

Is your loved one worried about getting a medical alert system due to the possible risks? Co-Founder of TheSeniorList.com, Amie Clark, discusses the most common risks and limitations of medical life alert systems that worry caregivers. Video Transcript:  Amie Clark: I’m Amie with theseniorlist.com. I’m going to be talking about the risks and limitations of […]

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03:00

How To Talk To Your Loved One About Medical Alert Systems

Co-Found of TheSeniorList.com, Amie Clark, goes over important tips on talking to your loved one about getting a medical alert system. Amie discusses common concerns seniors have and advice for caregivers. Read Amie’s Helpful Medical Alert Guide. Video Transcript: Amie Clark: Are you worried about a loved one? Perhaps mom or dad has recently had […]

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03:56

Setting Up For My Dad | The Epic Review Guys

“I’ve got that Bay Alarm Medical System set up for my father and I think it’ll provide some peace of mind for my father and myself.” Video Transcript Parris: Hi, I’m Parris and I’m headed up from Austin for my summer trip to visit family in Seattle. A company called Bay Alarm Medical contacted me […]

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02:32

Unboxing Bay Alarm Medical’s Medical Alert System

Kayla shows you what comes in the Bay Alarm Medical box when you receive your in-home medical life alert system. Video Transcript Kayla: Hi. I’m Kayla and today I’m going to be doing the unboxing of your new Baylor Medical Alert System. Let’s see what we have here. You’re going to get a pile of […]

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02:17

How do I install my medical alert system?

Will demonstrates how to set up the in-home life alert system in just a few easy steps.

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01:37

How Many Feet Does Your Medical Alert System Cover?

Kayla goes over the range that our medical life alert systems can cover. Video Transcript: Hi, guys! So a lot of you are probably wondering how far our buttons will reach. If you’re concerned about the button working in a specific part of your home or your yard, my recommendation is to test your button […]

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00:48

What Happens If The Dispatcher Can’t Hear Me?

Kayla explains what happens if you push your emergency button and our 24/7 dispatchers can’t hear you.   Video Transcript Question I get asked all the time is, “What happens if the dispatcher can’t hear me?” I’d like to give the example of it. If you’re in the shower and you have a fall, we’re […]

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02:37

Which Medical Button Style Do Most Customers Prefer?

Choosing a button that you feel comfortable with is very important, as you will be wearing it at all times. Kayla reveals which medical button style is most preferred by our customers. Video Transcript Hi, I’m Kayla with Bay Alarm Medical. Today, I’m going to go over a question that we get all the time […]

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01:34

Do I Need A Landline To Use Bay Alarm Medical Alert Systems?

Kayla goes over options for customers without a traditional landline home phone service. Video Transcript Hi, I’m Kayla with Bay Alarm Medical and today I’m going to be answering a question that we get pretty commonly, which is do I need a landline to use the medical life alert system. And the answer is “no.” […]

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01:32

How Do I Review Bay Alarm Medical?

Carli shows you where to write a review about Bay Alarm Medical, and what to look for when you’re reading reviews on a company. Video Transcript Hi, my name is Carly, customer resolutions manager here at Bay Alarm Medical. Today, we have a question from Scott out in Colorado. He asks, “How do I write […]

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03:51

How Do I Install My New Lock Box?

Tony shows you step-by-step how to install your Bay Alarm Medical lock box. Video Transcript Hi, I’m Tony. Warehouse technician for Bay Alarm Medical. Today we have a question from Jill from Kentucky. Jill asks, “I just got my new Bay alarm Medical lock box. How do I set it up?” That’s a good question. […]

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01:51

Why Is A Medical Alert System Better Than a Cell Phone?

Kayla explains why a medical life alert system works better than a cell phone in an emergency.

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03:56

How Does Your System Work?

Jessica explains how our medical life alert system works to protect you.

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00:47

How Will I Be Billed For My Medical Alert Service?

Ashley explains how our billing system works.

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01:14

How Do I Test My Medical Alert System?

Justin demonstrates how to test your in-home medical life alert system.

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02:14

Delivering Socks in the City

Bay Alarm medical teamed up with Bombas Socks and a local charity known as Socks In the City. See how they are working together to help those in need.

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