Help & Setup Videos
Our team of Care Consultants are here to help answer your medical alert-related questions.
FEATURED VIDEO
Beautify Your Button with Bella Charms™
Don't sacrifice style for safety. Easily interchangeable and hand-crafted in the USA. Designed exclusively for our standard necklace-style help buttons without automatic fall detection.
Learn MoreUnboxing & Installing the SOS Micro Medical Alert Device
The SOS Micro device is the perfect compact on-the-go medical alert solution. Check out this video to see an unboxing and live test of the SOS Micro device.
Learn MoreHow to change the SOS Micro wristbands
Want to change your SOS Micro style? No problem. Our SOS Micro works with most standard wrist bands. Follow these simple steps to change the wrist band to fit your style.
Learn MoreUnboxing & Testing SOS All-in-One 2
Need help with your SOS All-in-One 2 medical alert device? Follow these simple steps to install and test the easy-to-use medical alert device.
Learn MoreRemoving & Replacing the SOS Mobile GPS Lanyard
Follow these simple steps to safely remove or replace the lanyard for SOS Mobile GPS device. Please do not use excessive force or pulling at the strings.
Learn MoreInstall & Test: In-Home Cellular System
Need help with your In-Home Cellular? Check out this video for our easy steps to install and test your In-Home Cellular System.
Learn MoreInstall & Test: In-Home Landline System
In this video we will go over the few easy steps to install and test the In-Home Landline System.
Learn MoreUNBOXING: In-Home Medical Alert Sytem
Welcome! Take a look at the what’s included with our In-Home Medical Alert System.
Learn MoreUnboxing: SOS All-in-One Medical Alert System
The SOS All-in-One medical alert system is designed to protect you in and away from home. With the SOS All-in-One you don’t have to worry about the hassle of managing multiple devices for 360 degrees of protection.
Learn MoreInstall & Test: SOS All-in-One
Click to watch the easy install of the SOS All-in-One device! We’ll also run a proper test of the device and combo button.
Learn MoreUnboxing the SOS Mobile Device + Install & Test
The SOS Mobile device was designed to fit to your on-the-go lifestyle. Portable, compact, and lightweight. It’s ready to go wherever you go.
Learn MoreSOS Mobile Device | How to Use Belt Clip & Lanyard
Need some help using your belt clip or lanyard? Check out this quick video to show you how to put the SOS Mobile Device in the belt clip or on the lanyard.
Learn MoreHow to Change & Remove In-home Combo Button
The interchangeable button can be worn on your wrist or around your neck. Watch the simple steps on how to change the button so that you can wear it as you see fit.
Learn MoreBella Charm Medical Alert Necklace
Don’t sacrifice style for safety – Add any of our Bella Charms to your In-home Medical Alert Necklace to hide the medical life alert pendant but keep it’s easy access in case of an emergency.
Learn MoreCaregiver SOS: Real Talk for Burned-Out Caregivers
Caregiving expert Haley Burress shares honest stories, hard truths, and practical tools for caring aging parents.
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