We get a lot of calls about how to review Bay Alarm Medical or where to read reviews about our company.
In this video, I show you where to write a review, where to read reviews from current customers, and I share my best tip on what to look for on a business’s customer review page.
CARLI: Hi, my name’s Carli, Customer Resolutions Manager here at Bay Alarm Medical. Today we have a question from Scott out in Colorado and he asks “How I write a review about Bay Alarm Medical?”
Thanks for the question, Scott. You can write a review about us on our ConsumerAffairs page. Here you can read reviews from other customers about us as well.
It’s important for a company to have a healthy mix of positive, neutral, and negative reviews.
As a company, Bay Alarm Medical highly values customer feedback. It really helps us to grow our business, and to better serve our current customers and any future customers that we have. [It helps us] to know the things that we’re doing well and the things that we can improve on. The good, the bad, the ugly we want to hear it all.
Here’s a little extra tip for you. When you’re looking at customer reviews on a company, you want to watch out for any that have all perfect five-star reviews. It’s important for a company to have a healthy mix of positive, neutral, and negative reviews.
It’s really not as much about having bad reviews as it is how a company responds to the review.
It’s really not as much about having bad reviews as it is how a company responds to the review. Look and see if they make a good faith effort to resolve the issue. Things like that are really important.
So there you have it. If you have any further questions, please give us a call at 1-877-522-9633.