Payment Styles and Refund Policy

Thank you for your interest in Bay Alarm Medical. We strive to provide the best medical alert monitoring services and customer satisfaction in the nation.

Bay Alarm Medical offers flexible payment options to fit make it easier for customers. You can pay month to month, every 3 months, or once every six months. To clarify, these are not contracts. Bay Alarm Medical does not hold their customers to a contract to stay with our company.

Every customer is different and has their own individual needs. Our most popular plan is the Semi-Annual option. With this plan, customers pay for 6 months of service in advance so they don’t have to worry about monthly payments. Semi-Annual customers also receive the benefit of Free Ground Shipping and a Free Safety Lockbox.

Our Monthly Plan offers the flexibility of paying month-to-month. So, if you only need the system for a short time, the Monthly Plan may be best for you. Our Quarterly plan allows customers to pay for 3 months of service in advance. Overall, our affordable plans are designed to give customers flexibility and the option to choose how they would like to pay.

Finally, some of our clients aren’t sure whether they will need the system for the long haul and decide to get the best of both worlds. They opt for the quarterly option because it’s the best balance between price and flexibility.

Remember, we provide a 30-day trial period from the date the system arrives at your doorstep. We encourage you to test the system in multiple areas of the home so you can check the range, volume, and two-way communication. You may cancel your Bay Alarm Medical subscription at any time and we will refund any unused month.

If you aren’t sure which payment option is right for you, give us a call at 1-877-522-9633 and one of our Care Consultants will be more than happy to help you compare our life saving alert systems so you get the best fit for your needs.