How to Install & Test My In-home Cellular System
April 26, 2019
Need assistance installing our 4G LTE In-home Medical Life Alert System? No problem! Check out our video install or follow the directions below. Feel free to visit our full In-home Quick Start Guide for additional information on installation and testing.
Install & Test your 4G LTE In-home Cellular System
- Place the In-Home Base Unit in an area with a strong signal
(i.e. by the window or glass door). Plug the Base Unit AC
Power Plug into the AC Power Outlet. - Find the power switch labeled “O/I” on the back of the
In-Home Base Unit and place it in the “I” position. The status
light will begin to flash ORANGE. - After a short time, the status light will turn GREEN and your
In-Home Base Unit will announce “System ready.” Wait a few
moments before testing. - Press the Personal Help Button once to test the system. The
Base Unit will say “Calling for help” followed by an alert
sound. When the signal is received, the unit will say “Call
connected, please wait” followed by a high-pitch sound.
When an operator asks if you need help, inform them you are
testing.If an operator does not respond after 2 minutes, please press
the “RESET” button on the Base Unit rear. Wait 10 seconds
and press the Personal Help Button again. An operator will ask
if you need help. Inform them you are testing. You may also
get a call from the operator on the home phone. If there is no
response, please call us at 1-877-522-9633.
If the test was successful, then continue onto the next page
and follow the Range Test (Cellular) directions.
Watch the video here:
