Medical Alert Systems from $24.95 – Bay Alarm Medical

30% Off + Free Month & Shipping on Select Plans

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Google Rating
4.8
Based on 11791 reviews
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Listen to Real Calls

Most emergency calls only require assistance from family members or neighbors, with no need for paramedics. However, our dispatchers are ready to handle all situations and levels of severity, to take care of your loved ones needs. Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer is in physical pain and needs immediate emergency help

Bay Alarm Medical saves the life of a customer that needs help breathing

Customer falls but only wants to contact a family member (instead of 911)

America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors' Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Bay Alarm Medical has the fastest average response time of any company we reviewed, at an average of 10 seconds, meaning that customers get the help they need sooner than with other companies. Bay Alarm Medical also scored highly in this category thanks to its generous 30-day free trial period, easy-to-navigate website with a live customer service chat feature, and its A+ rating from the Better Business Bureau.

Christopher Norman, GNP | Senior Care Expert Contributor, Caring.com

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 11791 reviews
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Excellent customer service
Go to Work
Go to Work
01:06 26 Feb 24
Very helpful
Keith
Keith
22:25 25 Feb 24
So far, so good! Any question I have, they are very quick to respond! I have not had an occasion to need the service, but I have confidence that everything will be handled timely and... efficientlyUpdate: used the system for about 6 months and every thing worked fine. Anytime the button was pushed, response was very quick. My mom has since gone into Assisted Living and we have no further need.read more
Debra Roberts
Debra Roberts
16:28 25 Feb 24
We had a number of issues setting up the SOS Smart Watch for my father. First, the package came with the wrong instructions (for the SOS Mobile device). That probably contributed to some of the... other setup difficulties. Most importantly, the LTE service is limited to AT&T. If you have poor AT&T reception the dispatcher will not be able to "call" the watch when you push the alarm button. This triggers an escalation, which resulted in EMTs arriving at my Dad's house. Reassuring, but inconvenient for the firemen and expensive for taxpayers. So make sure you have good AT&T reception if you buy this product. Also, the support is in India or Pakistan and my father had a difficult time hearing and understanding them. There was a long delay in the connection which made it even more difficult. Would be nice for them to bring those jobs back onshore so they could deliver a better service to our hearing impaired seniors.read more
Brendan O'Meara
Brendan O'Meara
03:44 25 Feb 24
Service rep was very good
Ron Cappucio
Ron Cappucio
22:37 24 Feb 24
Excellent service and personnel
barry feldman
barry feldman
21:19 24 Feb 24
I was concerned about what company to pick for my 90 year old mom in case she was to fall. I ended up choosing Bay Medical Alarm and am glad I did. They provide EXCELLENT customer service, quick... response and very nice equipment. If your in the market for the Fallen and I can't get up peace of mind thei is the company to go with.read more
Bobby G
Bobby G
14:46 23 Feb 24
Tech support is top notch. Friendly and helpful.
Gary Parendo
Gary Parendo
13:00 23 Feb 24
I have had only positive experiences with my Bay Alarm SOS Watch. Emergency calls have been answered quickly, and operators have stayed on the phone until help has arrived. They have excellent... Customer Service as well. A real winner in my book !read more
Marie Looney
Marie Looney
02:13 23 Feb 24
The young lady who helped me was knowledgeable, efficient and quickly resolved my problem. She did all of this in a professional manner, with warmth, caring and friendliness.
Perry Brown
Perry Brown
20:57 22 Feb 24
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Google Rating
4.8
Based on 11791 reviews
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