Step 1:

Choose Your Medical Alert System

Not sure which one is right for you? Take Our Free Product Quiz

Step 2:

Select Your SOS Home Package

America’s #1-rated, award-winning, medical alert system for inside the home. Easy plug & play installation. INCLUDES: Base console, wearable button, quickstart guides, Vial of Life. Automatic Fall Detection upgrades are available.

Image

SOS Home

Landline

$27

95

Per Month

-

Order Now

Features

Landline - Please call to ensure telco compatibility

Free Device

Image

SOS Home consoles are leased free of charge but must be returned upon subscription cancellation.

24/7 USA-Based Monitoring

Image

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

Order Now
Image

SOS Home

Cellular

$34

95

Per Month

Free Shipping + Free Month*

Order Now

Features

LTE Cellular

Free Device

Image

SOS Home consoles are leased free of charge but must be returned upon subscription cancellation.

24/7 USA-Based Monitoring

Image

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

Faster Connection Speeds

Image

4G LTE systems connect up to 60% faster than landline devices.

Easy Installation

Image

Just plug the device into a power outlet and flip the "ON" switch. With cellular systems, you won't have to deal with landlines, telephones, or modem compatibility.

Interchangeable Button

Image

LTE Cellular systems include an interchangeable button that can be worn as a necklace or on the wrist.

Order Now
Image

SOS Home

Cellular w/ Fall Detection

$44

95

Per Month

Free Shipping + Free Month*

Order Now

Features

LTE Cellular

Free Device

Image

SOS Home consoles are leased free of charge but must be returned upon subscription cancellation.

24/7 USA-Based Monitoring

Image

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

Faster Connection Speeds

Image

4G LTE systems connect up to 60% faster than landline devices.

Easy Installation

Image

Just plug the device into a power outlet and flip the "ON" switch. With cellular systems, you won't have to deal with landlines, telephones, or modem compatibility.

Interchangeable Button

Image

LTE Cellular systems include an interchangeable button that can be worn as a necklace or on the wrist.

Auto Fall Detection

Image

Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. This package includes an additional Auto Fall wearable button that requires a $30 device fee.

Order Now
Step 2:

Select Your SOS Micro Package

Stay protected while out and about. Compact and comfortable for everyday wear. Featuring two-way talk and WiPS location tracking services.

Image

SOS Micro

-

$34

95

Per Month

Order Now

Features

30% Off Device Purchase: $149 $104.30

Image

Device purchase is required for SOS Micro. Includes wrist strap, lanyard, and belt clip.

24/7 USA-Based Monitoring

Image

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

GPS Caregiver Tracking

Image

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Order Now
Image

SOS Micro

w/ Fall Detection

$44

95

Per Month

Free Shipping + Free Month*

Order Now

Features

30% Off Device Purchase: $149 $104.30

Image

Device purchase is required for SOS Micro. Includes wrist strap, lanyard, and belt clip.

24/7 USA-Based Monitoring

Image

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

GPS Caregiver Tracking

Image

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Fall Detection

Image

Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.

Order Now
Image

SOS Micro

360° Bundle

$59

95

Per Month

Free Shipping + Free Month*

Order Now

Features

30% Off Device Purchase: $149 $104.30

Image

Device purchase is required for SOS Micro. Includes wrist strap, lanyard, and belt clip.

24/7 USA-Based Monitoring

Image

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

GPS Caregiver Tracking

Image

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Mobile Fall Detection - Opt

Image

Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.

In-Home Protection

Image

Bundle an In-Home System with your mobile help button and get complete coverage both in and away from the home.

Discount - Save $119.40/yr

Order Now
Step 2:

Select Your SOS Smartwatch Package

The SOS smartwatch utilizes a physical help button + GPS to dispatch local EMS to your location. Features ultra-clear two-way talk and enhanced battery life.

Image

SOS Smartwatch

-

$39

95

Per Month

Order Now

Features

20% Off Device Purchase: $199 $159.20

Image

Device purchase is required for SOS All-In-One, Mobile & SOS Smartwatch

24/7 USA-Based Monitoring

Image

24/7 USA-Based Monitoring

Caregiver Tracking

Image

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Order Now
Image

SOS Smartwatch

w/ Fall Detection

$49

95

Per Month

Free Shipping + Free Month*

Order Now

Features

20% Off Device Purchase: $199 $159.20

Image

Device purchase is required for SOS All-In-One, Mobile & SOS Smartwatch

24/7 USA-Based Monitoring

Image

24/7 USA-Based Monitoring

Caregiver Tracking

Image

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Fall Detection

Image

Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.

Order Now
Image

SOS Smartwatch

360° Bundle

$64

95

Per Month

Free Shipping + Free Month*

Order Now

Features

20% Off Device Purchase: $199 $159.20

Image

Device purchase is required for SOS All-In-One, Mobile & SOS Smartwatch

24/7 USA-Based Monitoring

Image

24/7 USA-Based Monitoring

GPS Caregiver Tracking

Image

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Fall Detection - Optional

Image

Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.

In-Home Protection

Image

Bundle an In-Home System with your mobile help button and get complete coverage both in and away from the home.

Discount - Save $119.40/yr

Order Now
Step 2:

Select Your SOS Home Package

America’s #1-rated, award-winning, medical alert system for inside the home. Easy plug & play installation. INCLUDES: Base console, wearable button, quickstart guides, Vial of Life. Automatic Fall Detection upgrades are available.

Image

SOS Home

Landline

$27

95

Per Month

-

Order Now

Features

Landline - Please call to ensure telco compatibility

Free Device

Image

SOS Home consoles are leased free of charge but must be returned upon subscription cancellation.

24/7 USA-Based Monitoring

Image

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

Order Now
Image

SOS Home

Cellular

$34

95

Per Month

Free Shipping + Free Month*

Order Now

Features

LTE Cellular

Free Device

Image

SOS Home consoles are leased free of charge but must be returned upon subscription cancellation.

24/7 USA-Based Monitoring

Image

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

Faster Connection Speeds

Image

4G LTE systems connect up to 60% faster than landline devices.

Easy Installation

Image

Just plug the device into a power outlet and flip the "ON" switch. With cellular systems, you won't have to deal with landlines, telephones, or modem compatibility.

Interchangeable Button

Image

LTE Cellular systems include an interchangeable button that can be worn as a necklace or on the wrist.

Order Now
Image

SOS Home

Cellular w/ Fall Detection

$44

95

Per Month

Free Shipping + Free Month*

Order Now

Features

LTE Cellular

Free Device

Image

SOS Home consoles are leased free of charge but must be returned upon subscription cancellation.

24/7 USA-Based Monitoring

Image

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

Faster Connection Speeds

Image

4G LTE systems connect up to 60% faster than landline devices.

Easy Installation

Image

Just plug the device into a power outlet and flip the "ON" switch. With cellular systems, you won't have to deal with landlines, telephones, or modem compatibility.

Interchangeable Button

Image

LTE Cellular systems include an interchangeable button that can be worn as a necklace or on the wrist.

Auto Fall Detection

Image

Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. This package includes an additional Auto Fall wearable button that requires a $30 device fee.

Order Now
Step 2:

Select Your SOS Micro Package

Stay protected while out and about. Compact and comfortable for everyday wear. Featuring two-way talk and WiPS location tracking services.

Image

SOS Micro

-

$34

95

Per Month

Order Now

Features

30% Off Device Purchase: $149 $104.30

Image

Device purchase is required for SOS Micro. Includes wrist strap, lanyard, and belt clip.

24/7 USA-Based Monitoring

Image

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

GPS Caregiver Tracking

Image

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Order Now
Image

SOS Micro

w/ Fall Detection

$44

95

Per Month

Free Shipping + Free Month*

Order Now

Features

30% Off Device Purchase: $149 $104.30

Image

Device purchase is required for SOS Micro. Includes wrist strap, lanyard, and belt clip.

24/7 USA-Based Monitoring

Image

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

GPS Caregiver Tracking

Image

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Fall Detection

Image

Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.

Order Now
Image

SOS Micro

360° Bundle

$59

95

Per Month

Free Shipping + Free Month*

Order Now

Features

30% Off Device Purchase: $149 $104.30

Image

Device purchase is required for SOS Micro. Includes wrist strap, lanyard, and belt clip.

24/7 USA-Based Monitoring

Image

24/7 USA-based monitoring centers located in Utah & Idaho. Professionally-trained, UL-Listed, & CSAA 5-Diamond Certified

GPS Caregiver Tracking

Image

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Mobile Fall Detection - Opt

Image

Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.

In-Home Protection

Image

Bundle an In-Home System with your mobile help button and get complete coverage both in and away from the home.

Discount - Save $119.40/yr

Order Now
Step 2:

Select Your SOS Smartwatch Package

The SOS smartwatch utilizes a physical help button + GPS to dispatch local EMS to your location. Features ultra-clear two-way talk and enhanced battery life.

Image

SOS Smartwatch

-

$39

95

Per Month

Order Now

Features

20% Off Device Purchase: $199 $159.20

Image

Device purchase is required for SOS All-In-One, Mobile & SOS Smartwatch

24/7 USA-Based Monitoring

Image

24/7 USA-Based Monitoring

Caregiver Tracking

Image

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Order Now
Image

SOS Smartwatch

w/ Fall Detection

$49

95

Per Month

Free Shipping + Free Month*

Order Now

Features

20% Off Device Purchase: $199 $159.20

Image

Device purchase is required for SOS All-In-One, Mobile & SOS Smartwatch

24/7 USA-Based Monitoring

Image

24/7 USA-Based Monitoring

Caregiver Tracking

Image

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Fall Detection

Image

Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.

Order Now
Image

SOS Smartwatch

360° Bundle

$64

95

Per Month

Free Shipping + Free Month*

Order Now

Features

20% Off Device Purchase: $199 $159.20

Image

Device purchase is required for SOS All-In-One, Mobile & SOS Smartwatch

24/7 USA-Based Monitoring

Image

24/7 USA-Based Monitoring

GPS Caregiver Tracking

Image

Check in on mom's current location in real-time and access her location history with our Caregiver Tracking app. Includes low battery notifications.

Fall Detection - Optional

Image

Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button. Feature applies to Mobile Device only.

In-Home Protection

Image

Bundle an In-Home System with your mobile help button and get complete coverage both in and away from the home.

Discount - Save $119.40/yr

Order Now

*Free Shipping & Free Month on Select Plans. Need Help? Call 1-877-522-9633

Compare Us to the Competition

Save hundreds of dollars over Medical Guardian™, Life Alert®, and others.

Activation and/or
Device Fees

Monthly
Monitoring

Total Cost
(1 year)

Total Cost
(2 years)

Total Cost
(3 years)

$

0

$

34.95

/mo
$

419.40

$

838.80

$

1,258.20

Image

  • Image Image
  • Image Image
$

198.00

$

49.95

/mo
$

797.40

$

1,396.80

$

1,996.20

$

149.95

$

38.95

/mo
$

617.35

$

1,084.75

$

1,552.15

Savings

$

$

$

Activation and/or
Device Fees

Monthly
Monitoring

Total Cost
(1 year)

Total Cost
(2 years)

Total Cost
(3 years)

$

89.40

$

34.95

/mo
$

508.80

$

928.20

$

1,347.60

Image

  • Image Image
$

149.95

$

39.95

/mo
$

629.35

$

1,108.75

$

1,588.15

Savings

$

$

$

Activation and/or
Device Fees

Monthly
Monitoring

Total Cost
(1 year)

Total Cost
(2 years)

Total Cost
(3 years)

$

104.30

$

34.95

/mo
$

523.70

$

943.10

$

1,362.50

Image

  • Image Image
$

149.95

$

46.95

/mo
$

713.35

$

1,276.75

$

1,840.55

Savings

$

$

$

Activation and/or
Device Fees

Monthly
Monitoring

Total Cost
(1 year)

Total Cost
(2 years)

Total Cost
(3 years)

$

159.20

$

39.95

/mo
$

638.60

$

1,118.00

$

1,597.40

Image

  • Image Image
$

199.95

$

42.95

/mo
$

665.35

$

1,180.75

$

1,696.15

Savings

$

$

$

Activation and/or
Device Fees

$

0

Image Image
$

198.00

Image Image
$

149.95

Monthly
Monitoring

$

34.95

/mo
Image Image
$

49.95

/mo
Image Image
$

38.95

/mo

Total Cost
(1 year)

$

419.40

Image Image
$

797.40

Image Image
$

617.35

Savings

$

Total Cost
(2 years)

$

838.80

Image Image
$

1,396.80

Image Image
$

1,084.75

Savings

$

Total Cost
(3 years)

$

1,258.20

Image Image
$

1,996.20

Image Image
$

1,552.15

Savings

$

Activation and/or
Device Fees

$

89.40

Image Image
$

149.95

Monthly
Monitoring

$

34.95

/mo
Image Image
$

39.95

/mo

Total Cost
(1 year)

$

508.80

Image Image
$

629.35

Savings

$

Total Cost
(2 years)

$

928.20

Image Image
$

1,108.75

Savings

$

Total Cost
(3 years)

$

1,347.60

Image Image
$

1,588.15

Savings

$

Activation and/or
Device Fees

$

104.30

Image Image
$

149.95

Monthly
Monitoring

$

34.95

/mo
Image Image
$

46.95

/mo

Total Cost
(1 year)

$

523.70

Image Image
$

713.35

Savings

$

Total Cost
(2 years)

$

943.10

Image Image
$

1,276.75

Savings

$

Total Cost
(3 years)

$

1,362.50

Image Image
$

1,840.55

Savings

$

Activation and/or
Device Fees

$

159.20

Image Image
$

199.95

Monthly
Monitoring

$

39.95

/mo
Image Image
$

42.95

/mo

Total Cost
(1 year)

$

638.60

Image Image
$

665.35

Savings

$

Total Cost
(2 years)

$

1,118.00

Image Image
$

1,180.75

Savings

$

Total Cost
(3 years)

$

1,597.40

Image Image
$

1,696.15

Savings

$

Try Us Risk-Free

We provide a 15-day trial period from the date the system arrives at your doorstep. We encourage you to test the system in multiple areas of the home so you can check the range, volume, and two-way communication.

Vial of Life

Included with every new subscription. The Vial of Life is designed to speak for you when you can't speak for yourself. It allows our customers to have their complete medical information (allergies, medications, etc.) in their home for emergency personnel to reference during an emergency.

2025 Consumer Reports

Bay Alarm Medical rated highest in overall satisfaction by Consumer Reports members .

Excellent
Bay Alarm Medical4.8
Based on 19936 reviews
Doreen Houk
8 hours ago
Very helpful
Sharon Mendonca
9 hours ago
Didn't eork for us at this point but hope to try later.. Natasha was very helpful..did her job well .very helpful..
Gavin Arroyo
9 hours ago
Theresa Anadon-Taylor is exactly the kind of person every company wishes they had representing their brand. My experience with Theresa at Bay Alarm Medical was exceptional from the moment she answered the phone. She was warm, incredibly friendly, knowledgeable, professional, and genuinely interested in helping me—not just making a sale. What impressed me most was that there was absolutely no high-pressure sales pitch. We spent about 40 minutes on the phone, and not once did I feel rushed or pressured. Theresa listened, answered every question, explained the options clearly, and made the entire conversation feel comfortable and genuine. I’ve worked in sales for years, so I recognize exceptional sales and customer service when I experience it. Based on that 40-minute conversation alone, I would hire Theresa in a heartbeat. She has that rare combination of professionalism, personality, product knowledge, and the ability to build trust without ever making you feel like you’re being “sold” something. I highly recommend Theresa to anyone considering Bay Alarm Medical. If this is the caliber of people they have representing their company, they are doing something right. Theresa is an absolute asset to Bay Alarm Medical and deserves recognition for the way she represents the company. Five stars without hesitation!
Yukons Yukon
10 hours ago
Lisa was very professional and nice...
Dale Maier
11 hours ago
Chris was very helpful, professional, and courteous!
Rhonda Eggert
12 hours ago
Anisha did a perfect job and returned my call exactly as planned.
susan popfinger
12 hours ago
Great customer service
paul nordine
12 hours ago
There was a billing issue on my account, which was efficiently resolved with the help of Bay Alarm’s representative, Chris. Thank you.
Laura Lee
12 hours ago
Kristi did a great job helping us today.
Anita Branch
12 hours ago
Sarah was very helpful canceling my account. I have found another alert service through Consumer Cellular that will save me some money. If doesn't work out for me I will rejoin Bay Alarm. Would hope to speak with Sarah again.

Frequently Asked Questions

How does it connect to my home?

We offer both in-home and on-the-go devices. Our in-home systems connect via a traditional landline or via cellular and our mobile devices all connect via cellular. If you’re unsure on which system or device to choose, give us a call and we’ll help you figure it out.

What's your refund policy?

You may cancel your Bay Alarm Medical subscription at any time and we will refund any unused months less shipping costs.

Is this eligible for HSA/FSA reimbursement?

YES! All Bay Alarm Medical services are approved eligible for HSA/FSA reimbursement.

What payment options do you offer?

We currently offer Monthly, Quarterly, and Annual payment options. Your card will be automatically charged every month, every three months, or once every year depending on what you choose. Payments can be set up using a credit card or debit card (Visa, MasterCard, or Discover). We do not accept American Express.

Does Insurance cover the costs?

You will need to contact your provider to determine if coverage is available.

What happens if I cancel early?

If you purchase a quarterly or annual plan and cancel early, we will prorate and refund any unused months minus shipping and/or any free month promotions. Please note that we require 3 months of paid service for free shipping and 11 months of paid service for a free month.

Can Medicare cover the costs?

Traditional Medicare (Part A and Part B) does not cover medical alert systems. However, some Medicare Advantage (Part C) plans and private insurers do offer coverage. Some long-term care insurance plans also offer coverage. Read our blog post to learn more about medicare coverage.

How do I cancel service?

Give us a call to let us know you’d like to cancel service. If applicable, ship the device back to our corporate headquarters: 1140 Galaxy Way, Suite #150 Concord, CA 94520. We recommend getting a tracking number when shipping the package back to us.

For more details, visit our cancellation page here: https://www.bayalarmmedical.com/cancellations/

Is there a trial period?

Yes. We provide a 15-day trial period from the date the system arrives at your doorstep. If you decide the system isn’t right for you, ship the system back to us and we’ll refund your money minus shipping costs.

Do your medical alert systems come with a warranty?

Your medical alert base station is protected under a warranty with Bay Alarm Medical as long as the issue occurred because of normal “wear and tear,” or manufacturer defect. However, the system is not protected if it is damaged beyond our control. (e.q. water damage, power surge, is dropped and breaks, cut wires, etc.)

Are there any hidden fees?

Bay Alarm Medical does not have any hidden fees associated with our medical alert services. All charges, including any one-time device costs, are shown clearly during the checkout process.