How does the medical alert system work?

When you press your help button, a signal is sent to our 24/7 monitoring center. A live emergency operator will speak to you through the two-way speaker in your device, assess your situation, and contact family, friends, or emergency services to get you help.

What does an alert system cost?

Bay Alarm Medical systems start at less than $1 a day ($27.95/month). There are no long-term contracts, and pricing varies depending on whether you choose an in-home, mobile, or smartwatch-based system.

Is this better than a cell phone?

Yes, because medical alert devices are designed specifically for emergencies. They are wearable, waterproof for the shower (where many falls occur), have a much longer battery life than cell phones, and provide one-touch access to dedicated emergency dispatchers who already have your medical history and location.

Who do you contact in an emergency?

Our trained dispatchers follow a personalized protocol you set up. This can include calling local 911 services first, or calling family members, friends, or neighbors in the specific order you prefer.

How do I change my contact list?

You can easily update your emergency contact list at any time through our online subscriber portal or by calling our customer service team. We recommend reviewing your list at least once a year.

What if I can't talk?

If you press your button and are unable to speak, our operators will treat the call as a high-priority emergency. We will automatically dispatch emergency services to your location and notify your emergency contacts immediately.

How long does the battery last?

Our in-home help buttons have a battery life of up to 5 years and never need charging. Our mobile GPS devices and smartwatches typically require a charge every 1 to 3 days depending on the model and usage.

Will it affect a pacemaker?

Our medical alert systems are designed to be safe for use with pacemakers. However, we always recommend consulting with your physician and the manufacturer of your pacemaker to ensure there is no interference with specific magnetic or radio frequencies.

Does Bay Alarm Medical offer automatic fall detection?

Yes, automatic fall detection is available as an optional add-on. It uses sensors to detect a sudden downward movement followed by a lack of motion, triggering a call for help automatically even if you cannot press the button.

Do I need a landline for a medical alert system?

No. While we offer landline-compatible systems, we also provide 4G LTE cellular systems that work independently. You do not need to have a personal cell phone or a home phone line to use our cellular medical alert systems.

SOS All-In-One 2

Get 24/7 Protection Both In And Away from Home

Protection while in the home or on-the-go. The ultimate do-everything medical alert system.

Shop Now

Stay Protected on the Go

Take your SOS All-In-One 2 wherever you go. With built-in two-way talk, you can speak directly with a live dispatcher when you need help.

Keep Help Close By

Carry your device in a purse, pocket, or clip it to your clothing. Press the included wearable button to quickly call for help.

Peace of Mind at Home

Wear the lightweight help button at home while sleeping, showering, or charging your SOS All-In-One 2, so help is always within reach.

What’s in the Box?

Includes Device and Charging Cradle

What’s in the Box?

Includes Device and Charging Cradle

SOS All-In-One 2

Features a built-in help button, two-way speaker, auto fall detection (optional), and GPS capabilities for location tracking. Two colors to choose from.

Caregiver Tracking

Check in on mom's location, device battery level, and location history. Free download for iOS & Android

Charging Cradle

Easy charging while at home and will let you know when when the charge is complete.

Lanyard & Belt Clip

Wear the SOS All-In-One device around your neck or place the device in the belt clip to wear on your hip.

SOS All-In-One 2

Features a built-in help button, two-way speaker, auto fall detection (optional), and GPS capabilities for location tracking. Two colors to choose from.

Caregiver Tracking

Check in on mom's location, device battery level, and location history. Free download for iOS & Android

Charging Cradle

Easy charging while at home and will let you know when when the charge is complete.

Lanyard & Belt Clip

Wear the SOS All-In-One device around your neck or place the device in the belt clip to wear on your hip.

SOS All-In-One 2 Features

Get the Peace of Mind & Protection You Deserve

Long Battery Life

The SOS All-in-One 2 device has a battery life of up to 72 hours before needing to be recharged. We recommend charging every evening.

Water Resistant

Whether you’re in the shower or in the rain, this device will withstand most wet environments so long as it doesn’t get submerged.

Auto Fall Detection (Optional Add-on)

Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button.

Location Accuracy

Location Accuracy Equipped with both GPS and WiPS technology, the SOS All-In-One 2 pinpoints your exact location indoors and outdoors. GPS ensures responders can find you when you’re on the move, while WiPS provides reliable location accuracy inside buildings where GPS alone may struggle. Together, they deliver faster, more precise emergency response.

Safety Made Simple

The SOS All-in-One 2 is an advanced personal safety device that combines multiple essential features into one compact, easy-to-use system. Whether you’re at home, running errands, or exploring the great outdoors, this device ensures that help is just a button press away.

Unboxing & Testing the SOS All-in-One 2

Powered by 4G LTE

SOS All-In-One 2 comes with 4G LTE connectivity included in your medical alert package. That means no separate cellular plan, no added carrier payment, and no need to manage another provider.

Shop Now

Not sure how strong the cellular coverage is in your area? Give us a call and we’ll be happy to assist.

SOS All-In-One 2 Specifications

Stay safe, stay active, stay connected.

SOS All-In-One 2 Specifications

Stay safe, stay active, stay connected.

Height & Width

2.44 in x 1.85 in

Depth

0.66 in

Weight

1.9 oz

GPS Location Tracking

GPS, Cellular & WiFi Technologies

Battery

Up to 72 Hours

Water Resistance

IP67

Caregiver Tracking

Check in on mom’s current location in real-time, access her location history, and get notified if battery levels are low.

Caregiver Tracking is featured within the Bay Alarm Medical App and included with all SOS All-In-One Packages

Learn More

Get Wall Buttons for added protection

Designed to be mounted low to the ground, our Wall Button ensures that if a fall occurs and you’re unable to stand, help can still be reached. Place beside the bed, near the toilet, or along a hallway. Double-sided adhesive is included.

Shop now

Beautify your button

Personalize your help button with our Bella Charms™ collection. A beautiful yet functional way to stay safe. Each charm is unique, handcrafted, and made in the USA.

Frequently Asked Questions

What are the advantages of having an All-in-One device?

Having an all-in-one device makes it easy to stay protected in and away from home 24/7.

The SOS All-In-One 2 is compact enough to take with you while out and about and can also serve as your base console when you’re home. While the device is charging, you can utilize the optional wearable help button to stay protected.

The All-In-One 2 is truly the medical alert system that goes everywhere.

What are the disadvantages of an All-In-One device compared to a traditional In-Home system?

While the SOS All-In-One 2 was designed to be versatile in and away from the home, the two main advantages that a traditional In-Home system has is speaker volume and usable range from the in-home wearable button to the main console (1000 ft of range compared to 600 ft of range for the all-in-one).

If you’re unsure which device is best for you, we highly encourage you to speak to one of our Senior Care Consultants.

How will the dispatcher know my location?

Higher bandwidth with LTE allows pinpoint-accurate location tracking. Simply put, this allows our operators to know exactly where the device is in an emergency rather than a general area.

Can I use the SOS All-In-One 2 if I have a pacemaker?

Yes! The SOS All-In-One 2 contains a strong magnet, so it is recommended to be worn in the included belt pouch that is provided to keep a safe distance away from a pacemaker. You can also use the wearable pendant while the device is in the belt pouch, on the charging dock, or set aside on your night stand.

Caregiver SOS