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America's #1 Rated Medical Alert Systems

Consumers love Bay Alarm Medical. But, don't just take our word for it.

"After a thorough review of medical alerts, where our editors compared monthly costs, quality of hardware & customer service, ConsumersAdvocate.org chose Bay Alarm Medical as the #1 top-rated company for seniors."

Pardon the language, but it's really stupid not to get it."

- Kenneth of Hackensack, NJ

I am very pleased with Bay Alarm Medical. The customer service was excellent from start to finish, meaning from the time I began service with them until the time I ended service due to the passing of my grandmother. We never had any malfunctions with the equipment. The price could not be beat. Most of all, it gave both my grandmother and myself peace of mind. Thank you.

- Natalie of Kansas City, MO

"Bay Alarm Medical takes a very hands-on approach to customer service. Customer care representatives spend time with each decision maker and user early in the process to provide consultation to ensure the customer is getting everything they need and that their loved one is protected."

I think I’m careful, but you never know what’s going to happen."

- Jackie of Danville, CA

It has been a pleasure to have been served by you over these years. You have provided such caring, upright service. You were instrumental, as my mother had fallen, in providing the necessary action to get her help. Your prompt reaction was uncanny. I would never hesitate to refer you and the service. The courtesy I have experienced has been first rate.

Bonnie of New York, NY

Excellent
Bay Alarm Medical4.8
Based on 20229 reviews
Robert Brady
7 hours ago
Very pleasant experience and staff were very helpful and courteous.
Cindy
9 hours ago
Professional thorough friendly
Jaime Darang
19 hours ago
"The staff is friendly and helpful and knowledgeable. I'm getting units for my sister and brother, too. I'll definitely keep using Bay Medical Alert!"
David Dente
20 hours ago
Excellent customer service service. Gene was friendly and professional. Angievwas great
Tim Sillaman
22 hours ago
Very patient and helpful.
Judith Neufer
23 hours ago
Very easy-to-use provide new credit card info. for my yearly subscription.
David Hinton, Sr.
23 hours ago
Very helpful and knowledge!
Lois Anderson
23 hours ago
Derrick was very helpful and thorough.
Mallory Caplan
24 hours ago
Great customer service.
Derek is an excellent at the technical support and is extremely professional and helpful.
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