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America's #1 Rated Medical Alert Systems

Consumers love Bay Alarm Medical. But, don't just take our word for it.

"After a thorough review of medical alerts, where our editors compared monthly costs, quality of hardware & customer service, ConsumersAdvocate.org chose Bay Alarm Medical as the #1 top-rated company for seniors."

Pardon the language, but it's really stupid not to get it."

- Kenneth of Hackensack, NJ

I am very pleased with Bay Alarm Medical. The customer service was excellent from start to finish, meaning from the time I began service with them until the time I ended service due to the passing of my grandmother. We never had any malfunctions with the equipment. The price could not be beat. Most of all, it gave both my grandmother and myself peace of mind. Thank you.

- Natalie of Kansas City, MO

"Bay Alarm Medical takes a very hands-on approach to customer service. Customer care representatives spend time with each decision maker and user early in the process to provide consultation to ensure the customer is getting everything they need and that their loved one is protected."

I think I’m careful, but you never know what’s going to happen."

- Jackie of Danville, CA

It has been a pleasure to have been served by you over these years. You have provided such caring, upright service. You were instrumental, as my mother had fallen, in providing the necessary action to get her help. Your prompt reaction was uncanny. I would never hesitate to refer you and the service. The courtesy I have experienced has been first rate.

Bonnie of New York, NY

Excellent
Bay Alarm Medical4.8
Based on 18228 reviews
Matthew Eyster
22 hours ago
I had to call Tech Support twice to get my system set up. Both calls were answered promptly (within about 1 minute) and both tech support people, Natasha and Jason, were extremely helpful. They were very knowledgeable, through, and very carefully he l give me through all the steps. Both verified my information before the ends of the call. (I had to call back only because I needed to update some information later, not because of anything writing with the first call). Based on these 2 interactions, I give Bay Medical my highest recommendation.
Very professional, courteous and patient ensuring all of my questions and concerns were addressed.
Rebecca Jolly
1 day ago
Outstanding customer service!
Thank you Adam !!
Robert Acosta
1 day ago
I had a good experience with Bay Alarm,Jason really helped me finish the set up process the device works well.
I just started using their services and everyone I've talked to has been very nice, patient and helpful! Thank you!
Brenda Bell
1 day ago
Very pleased, price is competitive, service is prompt and courteous, was able to avoid price increase due to my fixed income.
Very fast response. Representatives are very friendly and kind.
Janet Hemann
1 day ago
Adam was very informative while testing.
Stewart Towle
1 day ago
Adam was very helpful in setting up my device.