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America's #1 Rated Medical Alert Systems

Consumers love Bay Alarm Medical. But, don't just take our word for it.

"After a thorough review of medical alerts, where our editors compared monthly costs, quality of hardware & customer service, ConsumersAdvocate.org chose Bay Alarm Medical as the #1 top-rated company for seniors."

Pardon the language, but it's really stupid not to get it."

- Kenneth of Hackensack, NJ

I am very pleased with Bay Alarm Medical. The customer service was excellent from start to finish, meaning from the time I began service with them until the time I ended service due to the passing of my grandmother. We never had any malfunctions with the equipment. The price could not be beat. Most of all, it gave both my grandmother and myself peace of mind. Thank you.

- Natalie of Kansas City, MO

"Bay Alarm Medical takes a very hands-on approach to customer service. Customer care representatives spend time with each decision maker and user early in the process to provide consultation to ensure the customer is getting everything they need and that their loved one is protected."

I think I’m careful, but you never know what’s going to happen."

- Jackie of Danville, CA

It has been a pleasure to have been served by you over these years. You have provided such caring, upright service. You were instrumental, as my mother had fallen, in providing the necessary action to get her help. Your prompt reaction was uncanny. I would never hesitate to refer you and the service. The courtesy I have experienced has been first rate.

Bonnie of New York, NY

Excellent
Bay Alarm Medical4.8
Based on 19957 reviews
Anita Martin
9 hours ago
Support was exceptional. Eased me through the steps and made sure everything worked correctly.
Jackie Trusty
10 hours ago
I was setting up an alarm system for my mom. I was very impressed with Ivy and Justin. They both were very helpful and friendly…. And made the experience awesome!!!
Bev Bodelson
11 hours ago
The directions were easy to follow.
Barbars Gollob
12 hours ago
Emmy was very patient and helpful. Thank you.
Pat Stryker
12 hours ago
When I call Customer Service with any questions, they answer my phone calls right away and do a great job with whatever I ask them. I highly recommend them!!
thomas Wroblewski
12 hours ago
truly great thank you Alisha
Response from the owner:Hi Thomas - Thank you for your feedback. We would love to learn more about your rating. We see that you rated us 4/5 and would love to learn more about what we could do to improve your experience with us. We look forward to hearing from you and being able to assist you. Best regards, Bay Alarm Medical
Rebecca Smarr
14 hours ago
Customer service folks are very responsive, nice and helpful.
Response from the owner:Hi Rebecca, we are so pleased to hear that you had a good experience with our team. Please reach out anytime if you need assistance or have any questions! We are here for you.
Barbara Jackson
15 hours ago
Excellent customer service service experience, as usual
Response from the owner:Hi Barbara, thank you for taking the time to share your experience with us and please do not hesitate to reach out to us again if you should ever need assistance in the future.
kelly jocewicz
15 hours ago
They are awesome! I feel such a relief with all these precautions are in place! It gives me a price of mind! Anisha was very very helpful and professional
Response from the owner:Hi Kelly, we're so glad to hear that our service gave you the peace of mind you needed and that our team was helpful to you. Please feel free to reach out anytime if you ever have questions or need help with anything!
Deborah Seibert
16 hours ago
Prompt service, reliable equipment. Quick response time.
Response from the owner:Hi Deborah, we're happy to hear that our service, equipment, and response time are meeting your needs. Please don't hesitate to give us a call if you ever need help or have any questions!
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