Medical Alert Systems from $19.95

America's #1 Rated Medical Alert Systems

Consumers love Bay Alarm Medical. But, don't just take our word for it.

"After a thorough review of medical alerts, where our editors compared monthly costs, quality of hardware & customer service, ConsumersAdvocate.org chose Bay Alarm Medical as the #1 top-rated company for seniors."

Pardon the language, but it's really stupid not to get it."

- Kenneth of Hackensack, NJ

I am very pleased with Bay Alarm Medical. The customer service was excellent from start to finish, meaning from the time I began service with them until the time I ended service due to the passing of my grandmother. We never had any malfunctions with the equipment. The price could not be beat. Most of all, it gave both my grandmother and myself peace of mind. Thank you.

- Natalie of Kansas City, MO

"Bay Alarm Medical takes a very hands-on approach to customer service. Customer care representatives spend time with each decision maker and user early in the process to provide consultation to ensure the customer is getting everything they need and that their loved one is protected."

I think I’m careful, but you never know what’s going to happen."

- Jackie of Danville, CA

It has been a pleasure to have been served by you over these years. You have provided such caring, upright service. You were instrumental, as my mother had fallen, in providing the necessary action to get her help. Your prompt reaction was uncanny. I would never hesitate to refer you and the service. The courtesy I have experienced has been first rate.

Bonnie of New York, NY

Excellent

Bay Alarm Medical4.8

Based on 18302 reviews

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Suzette King

6 hours ago

Very knowledgeable and professional.

Jorge Morfin

7 hours ago

I had a question about how the base station connected with emergency services. I was informed by the very polite and competent representative that the base station sim card is using the AT&T network. Not quite as dependable as the Verizon network we use but we will be testing the system regularly.

Val Sewell

20 hours ago

Called to order a new cord and fob for the alarm system. Jason was very helpful, asking a series of questions to understand our circumstances, and placed the order for us. He even identified a current promotion that saved us some money. Now that's great customer service!

Vivian Wallace

21 hours ago

Adam was very helpful, and able to answer all my questions.

Nancy Marc

I spoke with Vivian in technical support and she was very helpful explained everything to me very carefully and took her time to make sure I understood exactly what to do to get my alert monitor working.

Donna Gaito

23 hours ago

Austin was so patient with my Dad and myself during our call. The initial issue was resolved very quickly and Austin was so kind and helpful with my Dad, who is 92, trying to decide if he wanted to keep the watch or switch to the micro. It was not a quick decision, lol. Austin remained engaged as well as very thorough in reviewing critical information we needed to update our account. Thank you Austin!!