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America's #1 Rated Medical Alert Systems

Consumers love Bay Alarm Medical. But, don't just take our word for it.

"After a thorough review of medical alerts, where our editors compared monthly costs, quality of hardware & customer service, ConsumersAdvocate.org chose Bay Alarm Medical as the #1 top-rated company for seniors."

Pardon the language, but it's really stupid not to get it."

- Kenneth of Hackensack, NJ

I am very pleased with Bay Alarm Medical. The customer service was excellent from start to finish, meaning from the time I began service with them until the time I ended service due to the passing of my grandmother. We never had any malfunctions with the equipment. The price could not be beat. Most of all, it gave both my grandmother and myself peace of mind. Thank you.

- Natalie of Kansas City, MO

"Bay Alarm Medical takes a very hands-on approach to customer service. Customer care representatives spend time with each decision maker and user early in the process to provide consultation to ensure the customer is getting everything they need and that their loved one is protected."

I think I’m careful, but you never know what’s going to happen."

- Jackie of Danville, CA

It has been a pleasure to have been served by you over these years. You have provided such caring, upright service. You were instrumental, as my mother had fallen, in providing the necessary action to get her help. Your prompt reaction was uncanny. I would never hesitate to refer you and the service. The courtesy I have experienced has been first rate.

Bonnie of New York, NY

Excellent
Bay Alarm Medical4.8
Based on 18750 reviews
I needed tech support. They answered quickly and fixed my problem immediately. Great service.
Molly Dwyer
8 hours ago
Very helpful customer service
Sandra B
9 hours ago
Jason was very helpful & answered all of my questions.
Ralph McNatt
9 hours ago
Tl 8th The system works as expected. I have not needed to call for help.
Sandi Goodness
9 hours ago
Vanda was so pleasant and helpfui...a real asset to your company. Sandi Goodness
Debby Chep
11 hours ago
So far I have had a good experience with Bay Alarm.
Harriet Kilpatrick
11 hours ago
Eric was very patient with me and so sorry it took so long for me to get into the account and review it and sign in. I appreciate him guiding me thru the process
James Weir
11 hours ago
Got the information that I needed
Cy Joseph
11 hours ago
Eric was very thorough and get my request taken care of efficiently.
Miriam Smith
13 hours ago
CHIRSiI was very helpful in solving my problem.Took me through each step . Now my med alert is working again A very patient person Thank you
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