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Google Rating
4.8
Based on 14023 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

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Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 14023 reviews
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I got prompt and accurate information from the technical specialist who took my call. Thank you!
Just set up my SOS Smartwatch and Home Base. Everything was seamless and the gentleman assisting me was an unparalleled professional who was extremely patient and understanding. I say that because... I have tremors and it takes forever for me to type, even on a computer, much less on a phone without having to correct numerous misspelling errors, making the process consume much more time than it should have. Even so, he effortlessly lead me through the setup process for the smartwatch and home base in less than 10 or 15 minutes. I spoke with and emailed several other customer service personnel during the ordering and shipping process. Each was as consummate and impressive with their customer service skills, knowledge of Bay Alarm Medical systems and processes as the gentleman who assisted me with set up. The only recommendation I can make right now, is about their logistics process/notifications. I would recommend a note in bold type on the ordering page that any orders placed on a Friday, must be placed prior to 14:00 (it may be 14:30) PST, to be eligible for expedited shipping. So far I would very highly recommend Bay Alarm Medical to all my friends, family, and anyone that asked me about them. Thank you all at Bay Alarm Medical for the truly unsurpassed professionalism, knowledge of systems and truly caring attitudes. BZ on a job very well done.read more
Joseph Miner
Joseph Miner
02:15 16 May 25
Ben was extremely helpful in getting us set up and connected. His instructions were clear and very easy to follow. Thank you for such a great service support system!
Meryl Stopp
Meryl Stopp
00:22 16 May 25
Both Chablis Kirk, Alex and the emergency service staff were excellent! Very helpful, knowledgeable and efficient.Thank you for your help!Lynn Banks
Idalyn Banks
Idalyn Banks
22:17 15 May 25
I was setting up my medical alert and needed help so called in. The man was very polite, professional, and helped me finish setting up my alert system. Thank you very much!
sharon burt
sharon burt
21:19 15 May 25
Been with Bay Alarm for at least seven years: always receive first-class service!
Patrick Huested
Patrick Huested
20:16 15 May 25
Bay Alarm Medical gives me confidence that they are monitoring me and that they will call me when they detect a fall.
Phyllis Fried
Phyllis Fried
19:18 15 May 25
Easy return after it was not needed anymore. Paid for a year only used 4 months , no reimbursement
Chris Vogl
Chris Vogl
18:44 15 May 25
If you have a love that lives alone. this is a wonderful service that gives you peace of mind. Their technology is top notch along with real customer service.
FE Mooney
FE Mooney
18:14 15 May 25
Solved a small problem for me quickly and professionally. Great group of folks.
Larry Brown
Larry Brown
02:30 15 May 25
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Google Rating
4.8
Based on 14023 reviews
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