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Google Rating
4.8
Based on 15362 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 15362 reviews
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They were very helpful
Mary Emerich
Mary Emerich
00:32 16 Sep 25
Super staffSuper serviceGreat plan
Jim Feaster
Jim Feaster
00:27 16 Sep 25
We had an excellent experience today with the person at Bay Medical. We had to update our credit card information. The person we talked to was pleasant and patient.
Donna Petersen
Donna Petersen
23:55 15 Sep 25
Jason was very helpful to me to open my lockbox
Elaine Papain
Elaine Papain
22:39 15 Sep 25
Ben did a great job taking care of the request I had. Bay Alarm Medical is a very customer friendly organization and I would highly recommend them.
Laura Joseph
Laura Joseph
22:36 15 Sep 25
Sami was very helpful. We are exchanging devices for the second time as we learn what is needed and they are making it easy to do. Thanks!
Jody MacDonald
Jody MacDonald
21:26 15 Sep 25
Good service. Wish there were pods like Alexa available that could be in each room. Since it connects to phone line, not possible for person to reach when call box when Bay Medical calls if person... falls or has medical emergency in a different room. Emergency services are still dispatched though.read more
Rebecca Ramsey
Rebecca Ramsey
20:47 15 Sep 25
Bay Alarm is highly reliable and trustworthy; got this protection for my GrandMother and it has helped tremendously with emergency situations. The piece of mind it provides is outstanding. Customer... service is great as well..read more
Anthony Nobilio
Anthony Nobilio
20:23 15 Sep 25
Good customer service and reasonable price for continuous home monitoring. The cost of the replacement alarm buttons is pretty high. On top of that, the shipping costs (even for regular ground... shipping) is quite excessive - especially when so many companies these days offer free ground shipping.read more
Phillip Danielson
Phillip Danielson
19:54 15 Sep 25
Cleared up a billing problem due to a new account number for a debit card that was reported stolen. The people I worked with was very friendly impatient. What a great service. Five stars.
tom deane
tom deane
18:34 15 Sep 25
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Google Rating
4.8
Based on 15362 reviews
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