America’s Most Trusted Medical Alert Systems
Ensure Your Loved One's Safety. Shop Now!
As Featured in
Bay Alarm Medical Delivers
For nearly 80 years, families all across America have entrusted Bay Alarm Medical to provide the best life-saving medical alert systems in the nation. Our customers are fully protected with industry-leading medical alert technology and backed by the country's most reliable, USA-based, 24-hour medical alarm emergency response centers.
Learn How it Works
America’s Most Trusted Medical Alert Provider
Customers love Bay Alarm Medical, but don’t just take our word for it.
A patient of mine had this and it was so helpful so I'm so excited to finally be able to partner with Bay Alarm Medical.
Meet the SOS Family of Products
Affordable Protection. Reliable Service. Monitored in the USA.
SOS Home
America's #1 Rated Medical Alert System- The SOS Home is a medical alert system for seniors living independently, with Landline and Cellular options.
- The Landline connects to your phone line, offering affordability, while the Cellular version includes AT&T or Verizon service for easy setup. Just plug it in and switch it on.
- Both systems offer Automatic Fall Detection with a pendant that signals for help if a hard fall occurs. Emergency buttons can be worn on your wrist, waist, or neck.
SOS All-In-One 2
Protection for both in and away from home- Lightweight help button to wear on your wrist or neck.
- Ideal for sleeping, charging the main SOS unit, or when hands-free convenience is needed.
- Two-way communication with emergency operators.
- GPS tracking for location assistance in emergencies.
- Caregiver Tracking lets loved ones check your location.
- Optional automatic fall detection for added safety.
SOS Micro
Your Ultra Lightweight On-the-Go Companion- Built-in LTE cellular connectivity (Verizon or AT&T included).
- One-button operation with two-way communication.
- Optional fall detection for automatic emergency alerts.
- Location tracking sends help to your exact spot.
- Caregiver Tracking lets loved ones monitor your location and battery.
- Long-lasting battery (up to 36 hours) with easy overnight charging.
- Wear it on your waist, wrist, or neck for convenience.
SOS Smartwatch
The Medical Alert Alternative for the Savvy Senior- Standalone medical alert system—no phone required.
- Sleek, high-tech design feels like a smartwatch, not a medical device.
- Ready to use with no pairing, apps, or complicated setup.
- Intuitive tap-and-swipe interface for easy operation.
- Powered by AT&T’s 4G LTE network with GPS tracking for location assistance.
- Two-way communication with emergency operators through the watch.
- Includes step tracking and weather apps.
- Easy overnight charging with the included cradle.
Key Features & Technology
Our medical alert systems combine state-of-the-art technology and trained emergency operators to keep you safe.
Fast Response Times
Our response times are among the fastest in the industry - typically in less than 45 seconds. You'll be talking directly with the emergency-trained live agent through a two-way speaker built into your medical alert. Our agents can assess your condition and send the help you need.
Advanced GPS Location
Our mobile medical alert systems use GPS + Cellular & WiFi technologies for the fastest, most accurate location services to pinpoint your location indoors or outdoors. This allows our emergency operators to share your exact location with emergency responders.
Automatic Fall Detection
All of our medical alert systems can include automatic fall detection, either as a built-in feature or an optional add-on pendant. These systems immediately call our emergency operators when a fall is detected. Get the care you need, even if you aren’t able to push your help button.
Caregiver Tracking / Mobile App
Our mobile caregiver tracking app allows caregivers to monitor their loved ones and know they are safe. Know their precise location at any time, view battery status, and even ring the device if it has been lost/misplaced.
24/7 Professional Monitoring
Your loved one will always be seconds away from two-way communication with our emergency operators. Our operators can communicate with them, with designated family members and, if necessary, first responders to send emergency care. Our team of professionals has your loved one’s medical history on file and can transmit key information to medical personnel.
Fast, Reliable Monitoring
Seconds count in an emergency. We provide reliable, professionally-trained operators to provide the care you need. We use two USA-based emergency monitoring centers - in Ogden UT and Rexburg ID - for maximum reliability and the fastest response times.
5-Diamond Certified
Both of our monitoring centers carry the prestigious 5-Diamond certification from CSAA. This means they have met the highest standards for training, service and operational procedures in an emergency. No one provides better emergency monitoring.
Multi-Language Support
During a medical emergency, clear and quick communication is vital. Do you have a loved one for whom English is a second language? Our monitoring centers support 180 languages, from Navaho to Cherokee, Mandarin to Yiddish. We speak your language!
America’s #1 Rated Medical Alert Provider
Bay Alarm Medical makes a variety of medical alert systems that provide a fast response time from a U.S-based operator in the event of an emergency. The set-up of each of its medical alert devices is simple—and for extra guidance, the Bay Alarm website features short videos showing how to install and use its devices.
Key Features
Four different medical alert systems are available, including a medical alert watch; all devices include a trial period within which the product can be returned and refunded for all costs except shipping, according to the company.
Website details how each system works and offers transparency about optional add-on features and pricing.
Costs are affordable compared to other medical alert devices, ranging from about $24.95 to $39.95 per month, not including add-ons like automatic fall alerts.
Why we chose Bay Alarm Medical: Bay Alarm Medical covers all the bases with one of the lowest monthly fees in the market, while also providing free in-home equipment with no contract attached.
Bay Alarm Medical starts at $24.95 a month for a base station and one wearable medical alert button, in step with industry prices. What pushes it over the top is pairing it with no hidden charges for equipment fees or activation fees (which can often cost as much as $99), and no contract. This makes their basic in-home package an ideal medical alert system if you’re on a budget.
Their mobile subscription is also on the less-expensive side at $29.95 per month. The SOS All-In-One lets you bundle the mobile medical alert button with GPS tracking and 4G LTE along with the in-home unit for $39.95.
For home landline systems, Bay Alarm is one of the best deals you can get.
Best in-home medical alert: Starting at $20 per month, $0 equipment fee, $0 activation fee.
Home-based medical alert devices are ideal for those who don’t leave the house often. They can’t be used on the go (like at the grocery store), since they have to stay connected to an in-home base unit. They work in the yard or even a few houses down, as long as you find one with good range — like this medical alert from Bay Alarm Medical.
Best medical alert smartwatch: $30 per month, $179 for equipment.
Some medical alert watches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.
The Bay Alarm Medical In-Home Medical Alert ($24.95 per month) is a moderately priced, no-contract personal emergency response system that’s a breeze to install and use. It delivered quick response times in testing, and its two-way hands-free communication is excellent. We love the base unit’s extra-large help button, and the pendant help button’s solid in-home and outdoor range, though we found the reset button to be inconveniently located. That said, it’s the best medical alert system we’ve tested, and our Editors’ Choice… The company also gets our recommendation for having the most affordable and flexible pricing plans.
Bay Alarm Medical is our top pick for the “Best Customer Service & Pricing Plans” for medical alert systems and is one of our overall top picks out of 23 companies reviewed. It particularly excelled in the “Reliability and Reputation” category, which measures the company qualities that impact the customer experience.
Offering systems that work on either a landline or cellular connection, Bay Alarm Medical is one of the best in-home medical alert systems.
Affordable pricing: With no long-term contracts, Bay Alarm Medical offers affordable pricing options starting at $24.95 a month, making them one of the most affordable medical alert providers.
No long-term contracts: Companies like Life Alert require you to lock into three-year contracts; however, Bay Alarm Medical allows you to pay month-to-month, canceling at any time..
Frequently Asked Questions
Press your help button anytime, day or night. You’ll be connected instantly to our U.S.-based emergency center through your device’s two-way speaker. A trained operator assesses your situation and contacts 911 or your preferred friends, family, or caregivers. You decide who we call first.
Bay Alarm medical’s prices are among the most affordable in the industry, starting from $27.95 per month. There are no hidden fees and no contracts, so you can discontinue easily if you choose.
In an emergency, speed matters. A cell phone may be out of reach or require several steps to use. Our devices connect instantly with a single press and share your exact location—no fumbling, no delays.
We can call anyone you list—family, friends, caregivers, or neighbors—in whatever order you choose. By default, we keep 911 on file, but you can have us contact loved ones first if you prefer.
We have an online portal and an app for a phone that gives full administrative controls over the settings of your medical alert system. You can change the people who get contacted in an emergency, and in what order we contact them.
If you can’t communicate, our system automatically alerts our monitoring center. Operators follow your preset emergency preferences—contacting 911 or your personal contacts—and dispatch responders immediately. GPS data pinpoints your exact location, and, when authorized, operators can share vital medical info with first responders to save valuable time.
In-home wearable buttons last up to five years without charging. Mobile devices typically need recharging every one to six days, depending on usage and model.
Our in-home buttons don’t interfere with pacemakers. Mobile units contain small magnets for their speakers, but they’re generally safe. Check with your healthcare provider if you have specific concerns.
Original Medicare (Parts A and B) doesn’t cover medical alert systems. Some Medicare Advantage (Part C) plans and private insurers do, as do certain long-term care policies. Check with your provider to confirm.
Cancel anytime. We’ll refund any unused months after equipment return (less shipping). There are no long-term contracts or cancellation fees—just send back the working equipment when you’re done.
Caregiver & Senior Resources
Resource guides to help both seniors and caregivers
Senior Safety Buyer's Guide
Our team of senior care experts recommend products and services outside of medical alert systems
Help & Setup Videos
Need help setting up? Access our library of helpful videos!
Frequently Asked Questions
Get answers to common questions regarding our medical alert systems and services.
Code of Ethics
The protection of our elderly customers from scams and financial fraud are always top of mind. This is how we conduct our business.
Get Started with Bay Alarm Medical Today!
Which Medical Alert System is right for you?
Find out which Bay Alarm Device will best suit your needs!
Shop Online
Compare pricing and order your medical alert system online!
Start Your
Risk-Free Trial
Try us out for 15 days. If for any reason you decide it's not a good fit, send it back and we'll issue a full refund minus shipping.
Call Us Now!
Get answers about our medical alert systems and rate plans before you buy.
