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America's #1 Rated Medical Alert Systems

Consumers love Bay Alarm Medical. But, don't just take our word for it.

"After a thorough review of medical alerts, where our editors compared monthly costs, quality of hardware & customer service, ConsumersAdvocate.org chose Bay Alarm Medical as the #1 top-rated company for seniors."

Pardon the language, but it's really stupid not to get it."

- Kenneth of Hackensack, NJ

I am very pleased with Bay Alarm Medical. The customer service was excellent from start to finish, meaning from the time I began service with them until the time I ended service due to the passing of my grandmother. We never had any malfunctions with the equipment. The price could not be beat. Most of all, it gave both my grandmother and myself peace of mind. Thank you.

- Natalie of Kansas City, MO

"Bay Alarm Medical takes a very hands-on approach to customer service. Customer care representatives spend time with each decision maker and user early in the process to provide consultation to ensure the customer is getting everything they need and that their loved one is protected."

I think I’m careful, but you never know what’s going to happen."

- Jackie of Danville, CA

It has been a pleasure to have been served by you over these years. You have provided such caring, upright service. You were instrumental, as my mother had fallen, in providing the necessary action to get her help. Your prompt reaction was uncanny. I would never hesitate to refer you and the service. The courtesy I have experienced has been first rate.

Bonnie of New York, NY

Excellent
Bay Alarm Medical4.8
Based on 17750 reviews
Jonathan Mount
17 hours ago
The representative was very patient and helpful during the set-up process.
Marlene Petersen
17 hours ago
Kal was very helpful.
Norma Cody
18 hours ago
It was excellent
Wendy Naillon
1 day ago
Super polite, patience! Give this guy a raise he deserves it! Ty for amazing service!❤️❤️❤️
Dave Handel
1 day ago
You guys are great, Very happy with your service. Dave H.
Karen Swart
1 day ago
Chris was very helpful & polite!
Vicki Dryden
2 days ago
I just asked for this months receipt. Rep was pleasant and quick to get the receipt to me. Thank you
Judy Baker
2 days ago
Very courteous and knowledgeable. Answered all my questions thoroughly.
G. Stryker
2 days ago
Wonderful company and staff. Very thorough, understanding and patient..
particularly Jason. A big thank you!!
Ed Chance
2 days ago
Excellent service. Easy access polite and pleasant thank you. Cal was great