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America's #1 Rated Medical Alert Systems

Consumers love Bay Alarm Medical. But, don't just take our word for it.

"After a thorough review of medical alerts, where our editors compared monthly costs, quality of hardware & customer service, ConsumersAdvocate.org chose Bay Alarm Medical as the #1 top-rated company for seniors."

Pardon the language, but it's really stupid not to get it."

- Kenneth of Hackensack, NJ

I am very pleased with Bay Alarm Medical. The customer service was excellent from start to finish, meaning from the time I began service with them until the time I ended service due to the passing of my grandmother. We never had any malfunctions with the equipment. The price could not be beat. Most of all, it gave both my grandmother and myself peace of mind. Thank you.

- Natalie of Kansas City, MO

"Bay Alarm Medical takes a very hands-on approach to customer service. Customer care representatives spend time with each decision maker and user early in the process to provide consultation to ensure the customer is getting everything they need and that their loved one is protected."

I think I’m careful, but you never know what’s going to happen."

- Jackie of Danville, CA

It has been a pleasure to have been served by you over these years. You have provided such caring, upright service. You were instrumental, as my mother had fallen, in providing the necessary action to get her help. Your prompt reaction was uncanny. I would never hesitate to refer you and the service. The courtesy I have experienced has been first rate.

Bonnie of New York, NY

Excellent
Bay Alarm Medical4.8
Based on 18545 reviews
Diana Dull Akers
13 hours ago
Kim was very patient and helpful on our call as we worked together for over half an hour to troubleshoot a problem with one of our monitors. She was very professional.
Helen Merrill
19 hours ago
Kal was extremely helpful and informative.
Debra Humphrey
21 hours ago
Vivian help me finalize my mom's purchase.
Gabriel Schwartz
21 hours ago
I called to get a medical alert from them. I worked with their supervisor Jackie. What an amazing, patient and helpful person! I made my decision based on how helpful he was!
Ron Sedgley
22 hours ago
Excellent customer service assisting with setup & tests
Renee
1 day ago
Very impressive customer service! Extremely thorough, informative and patient. Ivy and Vana’s friendliness and professionalism were exceptional and eased our trepidation getting the right system for our needs ordered and what happens when it’s activated. Thank you!!
The service was excellent and the problem was solved
Mimi Mitchell
1 day ago
Jason at Bay Alarm Medical was professional in handling a replacement of a medical alert watch.
John Boyd
1 day ago
Great customer service. Roy was very helpful
John Pierce
1 day ago
The telephone call from Bay Alarm this afternoon reported that my GPS alarm device is not charged, but is I think, Its in its charging cradle and the light is blinking. I can't test it here at home because no cell coverage but I will test it when I get where there is coverage.
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