America’s Most Trusted Medical Alert Systems
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Bay Alarm Medical Delivers
For nearly 80 years, families all across America have entrusted Bay Alarm Medical to provide the best life-saving medical alert systems in the nation. Our customers are fully protected with industry-leading medical alert technology and backed by the country's most reliable, USA-based, 24-hour medical alarm emergency response centers.
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Why choosing Bay Alarm Medical helps you save BIG
As low as $27.95 per month
Home Health Aide $150-200 per month
Assisted Living $6000+ per month
Hospital Readmission $15000+ per year
A medical alert system costs just a fraction of what a single emergency room visit or extended hospital stay can cost. By helping you get help quickly, it can reduce the risk of complications, long recoveries, and ongoing care expenses. It’s a small monthly investment that can help protect both your health and your finances.
America’s Most Trusted Medical Alert Provider
Customers love Bay Alarm Medical, but don’t just take our word for it.
A patient of mine had this and it was so helpful so I'm so excited to finally be able to partner with Bay Alarm Medical.
A patient of mine had this and it was so helpful so I'm so excited to finally be able to partner with Bay Alarm Medical.
Meet the SOS Family of Products
Affordable Protection. Reliable Service. Monitored in the USA.
SOS Home
America's #1 Rated Medical Alert System- The SOS Home is a medical alert system for seniors living independently, with Landline and Cellular options.
- The Landline connects to your phone line, offering affordability, while the Cellular version includes AT&T or Verizon service for easy setup. Just plug it in and switch it on.
- Both systems offer Automatic Fall Detection with a pendant that signals for help if a hard fall occurs. Emergency buttons can be worn on your wrist, waist, or neck.
SOS All-In-One 2
Protection for both in and away from home- Lightweight help button to wear on your wrist or neck.
- Ideal for sleeping, charging the main SOS unit, or when hands-free convenience is needed.
- Two-way communication with emergency operators.
- GPS tracking for location assistance in emergencies.
- Caregiver Tracking lets loved ones check your location.
- Optional automatic fall detection for added safety.
SOS Micro
Your Ultra Lightweight On-the-Go Companion- Built-in LTE cellular connectivity (Verizon or AT&T included).
- One-button operation with two-way communication.
- Optional fall detection for automatic emergency alerts.
- Location tracking sends help to your exact spot.
- Caregiver Tracking lets loved ones monitor your location and battery.
- Long-lasting battery (up to 36 hours) with easy overnight charging.
- Wear it on your waist, wrist, or neck for convenience.
SOS Smartwatch
The Medical Alert Alternative for the Savvy Senior- Standalone medical alert system—no phone required.
- Sleek, high-tech design feels like a smartwatch, not a medical device.
- Ready to use with no pairing, apps, or complicated setup.
- Intuitive tap-and-swipe interface for easy operation.
- Powered by AT&T’s 4G LTE network with GPS tracking for location assistance.
- Two-way communication with emergency operators through the watch.
- Includes step tracking and weather apps.
- Easy overnight charging with the included cradle.
Key Features & Technology
Our medical alert systems combine state-of-the-art technology and trained emergency operators to keep you safe.
Fast Response Times
Our response times are among the fastest in the industry - typically in less than 45 seconds. You'll be talking directly with the emergency-trained live agent through a two-way speaker built into your medical alert. Our agents can assess your condition and send the help you need.
Advanced GPS Location
Our mobile medical alert systems use GPS + Cellular & WiFi technologies for the fastest, most accurate location services to pinpoint your location indoors or outdoors. This allows our emergency operators to share your exact location with emergency responders.
Automatic Fall Detection
All of our medical alert systems can include automatic fall detection, either as a built-in feature or an optional add-on pendant. These systems immediately call our emergency operators when a fall is detected. Get the care you need, even if you aren’t able to push your help button.
Caregiver Tracking / Mobile App
Our mobile caregiver tracking app allows caregivers to monitor their loved ones and know they are safe. Know their precise location at any time, view battery status, and even ring the device if it has been lost/misplaced.
24/7 Professional Monitoring
Your loved one will always be seconds away from two-way communication with our emergency operators. Our operators can communicate with them, with designated family members and, if necessary, first responders to send emergency care. Our team of professionals has your loved one’s medical history on file and can transmit key information to medical personnel.
Fast, Reliable Monitoring
Seconds count in an emergency. We provide reliable, professionally-trained operators to provide the care you need. We use two USA-based emergency monitoring centers - in Ogden UT and Rexburg ID - for maximum reliability and the fastest response times.
5-Diamond Certified
Both of our monitoring centers carry the prestigious 5-Diamond certification from CSAA. This means they have met the highest standards for training, service and operational procedures in an emergency. No one provides better emergency monitoring.
Multi-Language Support
During a medical emergency, clear and quick communication is vital. Do you have a loved one for whom English is a second language? Our monitoring centers support 180 languages, from Navaho to Cherokee, Mandarin to Yiddish. We speak your language!
America’s #1 Rated Medical Alert Provider
This system from Bay Alarm Medical is a great option for more active people who are out and about often. The main alert device, the SOS All-in-One 2, is about as big as a wireless earbud charging case, and can be used at home or on the go. It connects to AT&T’s cellular network (like a smartphone), has built-in GPS, is IP67 dust and waterproof and gets up to 72 hours of battery life on a single charge. It syncs with the Bay Alarm Medical app, and caregivers can check live location and location history.
The version linked above also comes with automatic fall detection and a wearable button, so you can activate the main device from a necklace or wristband.
Costs are affordable compared to other medical alert devices, ranging from about $27.95 to $39.95 per month, not including add-ons like automatic fall alerts.
The Bay Alarm Medical In-Home Medical Alert ($19.95 per month) is a moderately priced, no-contract personal emergency response system that’s a breeze to install and use. It delivered quick response times in testing, and its two-way hands-free communication is excellent. We love the base unit’s extra-large help button, and the pendant help button’s solid in-home and outdoor range, though we found the reset button to be inconveniently located. That said, it’s the best medical alert system we’ve tested, and our Editors’ Choice.
Home-based medical alerts are ideal for those who don’t leave the house often. They can’t be used on the go (like at the grocery store), since they have to stay connected to an in-home base unit. They work in the yard or even a few houses down, as long as you find one with good range — like this medical alert from Bay Alarm Medical.
Bay Alarm Medical’s in-home medical alert can be used either with a landline or cellular service. Choose between pendant or wristband help buttons, both waterproof with a reported range of 800 to 1,000 feet from the base station. It also comes with four help buttons to put on the wall.
This is a monitored system, which means the help button has 24/7 access to emergency operators who can dispatch local authorities and/or call loved ones if needed. All monitored systems require a monthly fee, and Bay Alarm’s price is very reasonable compared to other companies, with no additional startup fees. Users report quick response times and high-quality service from Bay Alarm’s operators. You can also add on fall detection — a feature that can automatically detect a fall and send an emergency alert on the wearer’s behalf.
While this medical alert doesn’t come with extra features, like medicine reminders or fitness tracking, its affordability, reliability and ease of use make it our top pick for an in-home alert.
Bay Alarm Medical’s prices start at $27.95 per month. That’s lower than much of the competition, such as Medical Guardian, which starts at $31.95.
Bay Alarm Medical also offers many top-of-the-line features, even with its low starting price. And, if you need more than one system, the company has bundles that offer extra savings.
Bay Alarm Medical’s month-to-month subscription makes it an excellent medical alert service for those who may need it only on a short-term basis. Customers are also happy with the monitoring service’s compassionate professionalism.
The medical alert systems are priced affordably, and it’s easy to add or subtract features and products as your needs change. It has a few minor hiccups when it comes to billing and returns, but most of them can be resolved by studying the fine print and communicating with customer service.
Overall, we think it’s an excellent choice for older adults who want both independence and security.
Bay Alarm Medical is the perfect choice for anyone looking to get a simple and easy-to-use medical alert solution for themselves or their loved ones. We had a hard time trying to say anything negative about their in-home alert system.
Bay Alarm Medical offers in-home and mobile medical alert systems. They also have a medical alert smartwatch. But what we like most about this brand is that its pricing is approachable. Combine that with their decades-long reputation for reliability, and you’ll get why they earned the highest rating from us.
What we like: Bay Alarm Medical sets itself apart through exceptional customer service. When our testers shopped the brand to get a feel for its sales tactics, we found the salesperson caring, funny, and very detailed in their responses. “I left the call really trusting him and believing he had my best interests in mind,” said a tester.
We also appreciate Bay Alarm Medical’s range of devices, including its SOS Home device, the SOS All-in-One 2 for use at home and on-the-go, the SOS Micro, a simplified wristband-style device, and its SOS Smartwatch.
Frequently Asked Questions
Press your help button anytime, day or night. You’ll be connected instantly to our U.S.-based emergency center through your device’s two-way speaker. A trained operator assesses your situation and contacts 911 or your preferred friends, family, or caregivers. You decide who we call first.
Bay Alarm medical’s prices are among the most affordable in the industry, starting from $27.95 per month. There are no hidden fees and no contracts, so you can discontinue easily if you choose.
In an emergency, speed matters. A cell phone may be out of reach or require several steps to use. Our devices connect instantly with a single press and share your exact location—no fumbling, no delays.
We can call anyone you list—family, friends, caregivers, or neighbors—in whatever order you choose. By default, we keep 911 on file, but you can have us contact loved ones first if you prefer.
We have an online portal and an app for a phone that gives full administrative controls over the settings of your medical alert system. You can change the people who get contacted in an emergency, and in what order we contact them.
If you can’t communicate, our system automatically alerts our monitoring center. Operators follow your preset emergency preferences—contacting 911 or your personal contacts—and dispatch responders immediately. GPS data pinpoints your exact location, and, when authorized, operators can share vital medical info with first responders to save valuable time.
In-home wearable buttons last up to five years without charging. Mobile devices typically need recharging every one to six days, depending on usage and model.
Our in-home buttons don’t interfere with pacemakers. Mobile units contain small magnets for their speakers, but they’re generally safe. Check with your healthcare provider if you have specific concerns.
Original Medicare (Parts A and B) doesn’t cover medical alert systems. Some Medicare Advantage (Part C) plans and private insurers do, as do certain long-term care policies. Check with your provider to confirm.
Cancel anytime. We’ll refund any unused months after equipment return (less shipping). There are no long-term contracts or cancellation fees—just send back the working equipment when you’re done.
Caregiver & Senior Resources
Resource guides to help both seniors and caregivers
Senior Safety Buyer's Guide
Our team of senior care experts recommend products and services outside of medical alert systems
Help & Setup Videos
Need help setting up? Access our library of helpful videos!
Frequently Asked Questions
Get answers to common questions regarding our medical alert systems and services.
Code of Ethics
The protection of our elderly customers from scams and financial fraud are always top of mind. This is how we conduct our business.
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