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America's #1 Rated Medical Alert Systems

Consumers love Bay Alarm Medical. But, don't just take our word for it.

"After a thorough review of medical alerts, where our editors compared monthly costs, quality of hardware & customer service, ConsumersAdvocate.org chose Bay Alarm Medical as the #1 top-rated company for seniors."

One of the most reliable and affordable medical alert devices on the market today"

- Jim T Miller, NBC Today

I am very pleased with Bay Alarm Medical. The customer service was excellent from start to finish, meaning from the time I began service with them until the time I ended service due to the passing of my grandmother. We never had any malfunctions with the equipment. The price could not be beat. Most of all, it gave both my grandmother and myself peace of mind. Thank you.

- Natalie of Kansas City, MO

"Bay Alarm Medical takes a very hands-on approach to customer service. Customer care representatives spend time with each decision maker and user early in the process to provide consultation to ensure the customer is getting everything they need and that their loved one is protected."

I think I’m careful, but you never know what’s going to happen."

- Jackie of Danville, CA

It has been a pleasure to have been served by you over these years. You have provided such caring, upright service. You were instrumental, as my mother had fallen, in providing the necessary action to get her help. Your prompt reaction was uncanny. I would never hesitate to refer you and the service. The courtesy I have experienced has been first rate.

Bonnie of New York, NY

Excellent
Bay Alarm Medical4.8
Based on 17679 reviews
Ed Danahy
19 hours ago
Answered my questions knowledgeably and patiently.
Howard Whitaker
20 hours ago
I needed help with the SOS watch from Bay Alarm. A gentleman named Derek worked with me to resolve the problem. Derek was very professional and helpful. The devise isn't connecting with the manufacturer so Derek has reach out to them and will be in touch with me as soon as he has information for me.
I received a call today from Derek and I would like to thank him and all the fine people who work at Bay Alarm Medical for helping with an issue with the SOS watch and getting it connected to the wireless network. Everyone is very professional.
Frank Hurlbutt
20 hours ago
BAY ALARM OVER THE PAST 7 OR TH 8 YYEARS HAS BEEN IN THE BACKGROUND, BUT WHEN I NEEDED THERE SERBICES THEY WERE FANTASTIC, PROMP TO RESOND, AND MADE THE WORRY OF MY SITUATION SO MUCH ASSURING. I WOULD HIGHLY RECOMMEND THEM TO ANYONE THAT HAD LOVED ONES IN NEED, NOT TO MENTION THOSE THAT NEED ASSURANCE THEIR LOVED ONES ARE SAFE.
Jo Hall
22 hours ago
Had good experience Chris was the representative who helped me.
Annie Nelson
22 hours ago
it was a false alarm, but your attention to this is so very much appreciated! Everyone e I’ve spoken to has been so kind. Thank you
George Lohnes
23 hours ago
I had the pleasure of working with Austin and found him to be very informative and thorough.
Kay Johnson
23 hours ago
I have found the Bay employees very helpful!
maria lewan
24 hours ago
Very prompt response with reassuring attention to my concerns regarding my 96yr old mother-in-law who lives several states away
Thomas Patronite
24 hours ago
I required assistance installing and testing a brand new system. My tech support representative was outstanding. She was knowledgeable about system I purchased, fully explaining its performance features and how it compared to other Bay options. She also remained with me as long as necessary to navigate the login procedure. All of my tech questions were answered precisely and completely.
Sonia Singh
24 hours ago
Very good experience with Roy from Getsafe. Excellent customer service. Well- informed on the product and an excellent communicator.