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Google Rating
4.7
Based on 5685 reviews
The customer service representative was very friendly and was able to answer all of my questions. I have been very happy with Bay Alarm.
Paul Desipio
22:14 19 Apr 21
The people I spoke with were very pleasant and communicated everything quite clearly. I appreciated having a direct line to call back as I needed to do so on several occasions and was happy that I... got right through to the person with whom I had worked and did not have to wait through long recorded messages.read more
Laurie Gross
20:45 19 Apr 21
Just received and set up the system for my mom. SUPER easy set up. Basically a plug n play. Tested the equipment and it was simply amazing. They answered right away. Verified the address and... confirmed the test worked as it should. I HIGHLY recommend this service if you or a lived one has the need for a medical alert system.read more
Bea Wood
17:53 19 Apr 21
Quick, fast service and reliable.
Thomas Brown
17:08 19 Apr 21
Issue solved with one phone call. About a 15 minute wait time.
D Metzler
16:59 19 Apr 21
I have called with questions a few times and find the customer service representatives to be both courteous and knowledgeable.
Gail Downing
01:58 17 Apr 21
The young lady I spoke to was very nice, very patient and very competent!!
Rosalie Ferrante
21:04 16 Apr 21
Love this service, the times we have needed help they are right on the spot and make sure its a real alarm before calling the right people. If its a test or false alarm they are still polite and... understanding. So very happy with them.Just reconsidered my membership and letting it run. Very happyread more
Steve House
20:33 16 Apr 21
Very professional, prompt service and nice equipment. All for a competitive price. Very happy so far.
Rebekah Hall
18:35 16 Apr 21
Agent knew exactly what he was doing to help me.
Cedric Baugh
15:32 16 Apr 21

America's #1 Rated Medical Alert Systems

Consumers love Bay Alarm Medical. But, don't just take our word for it.

Bay Alarm Medical delivered the fastest overall response times and the best portable help button range in our tests"

- Alex Colon, PCMag.com

One of the most reliable and affordable medical alert devices on the market today"

- Jim T Miller, NBC Today

I think I’m careful, but you never know what’s going to happen."

- Jackie of Danville, CA

Google Rating
4.7
Based on 5685 reviews