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Google Rating
4.8
Based on 15108 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

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Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 15108 reviews
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I have called this company three times with questions before getting their system for my father. Every person I have spoken to have been extremely helpful and pleasant. I received the equipment today... and set it up. I had one minor issue, called and spoke to a very helpful young man. Not only did he answer my question, he also helped me test all the equipment. I would definitely recommend this company.read more
Linda Shipman
Linda Shipman
00:46 21 Aug 25
Annie answered all my questions. Very helpful!
Scott McConkey
Scott McConkey
23:54 20 Aug 25
Bay Alarm Medical has been a great company to work with. They have always been very helpful and kind. Chris was particularly helpful in getting us an additional alert button. Thanks!
Jon Coleman
Jon Coleman
23:52 20 Aug 25
Very quick response when fall is detected.
Peachie Harper
Peachie Harper
22:22 20 Aug 25
Received the valuable information without a problem.
Shawn Demaree
Shawn Demaree
21:33 20 Aug 25
Customer service employees were able to help me get started ' on their medalert alarm system.
Martha Sleypen
Martha Sleypen
21:03 20 Aug 25
Cal did a nice job of helping me update contact info, and explaining precisely how the service works.All my questions were answered!
John Schroeder
John Schroeder
20:43 20 Aug 25
Jenny with customer support was very helpful. She made set up of a watch for my mom really easy.
Connie Wells
Connie Wells
20:28 20 Aug 25
So very patient and helpful to me with all the questions i had!!
Sarah Burns
Sarah Burns
19:16 20 Aug 25
Jenny was very helpful
Joslyn Davidson
Joslyn Davidson
17:10 20 Aug 25
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Google Rating
4.8
Based on 15108 reviews
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