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Google Rating
4.8
Based on 15141 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

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Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 15141 reviews
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The customer service representative ,Mary, as very thorough and patient. Also, when we did the test calls, it was amazing how quickly the phone agents answered and were speaking to us clearly through... the watch.read more
Martha Hyde
Martha Hyde
23:48 23 Aug 25
Kal was most helpful about circumstances that can cause a low battery alert, as I experienced recently.I’m a wiser user because of that info.
Chris Manegold
Chris Manegold
22:14 23 Aug 25
Jason did a great job
Debra David
Debra David
19:57 23 Aug 25
Great service!
Joan Wolf Winokur
Joan Wolf Winokur
17:56 23 Aug 25
1 spoke with a young man named Chris. He was very informative and very professional. He answered and verified all my questions. It was a pleasure dealing with him.
Mary Caceres
Mary Caceres
00:49 23 Aug 25
Chris was very helpful today helping me problem solve an issue with my device. There actually wasn’t an issue I just was using it incorrectly and he was very kind to help me figure that out.
Jennifer Horn
Jennifer Horn
23:10 22 Aug 25
So far so good.
Lori Droud
Lori Droud
22:51 22 Aug 25
Sarah was very patient and helped me set up all the devices for my mom
Sharon Dickel
Sharon Dickel
22:15 22 Aug 25
"Cal" resolved the repetitive problem with the watch band for me and an initial similar problem for my wife, demonstrating great kindness, patience and effectiveness.
Ron FULMER
Ron FULMER
20:17 22 Aug 25
I was very happy with the service and only recently cancelled my service because it was no longer needed because of my wife’s deteriorating health!
Daniel Johnson
Daniel Johnson
20:17 22 Aug 25
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Google Rating
4.8
Based on 15141 reviews
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