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Google Rating
4.8
Based on 15255 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

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Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 15264 reviews
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Matteo Notini was an excellent CSR: knowledgeable, patient and a pleasure to work with.
Michael Dickerman
Michael Dickerman
20:33 01 Sep 25
Good equipment and good sales and customer service. Recommend!
Laura Taylor
Laura Taylor
20:33 01 Sep 25
My grandson and a skilled representative fromBay Alarm achieved the process of starting meOn the full use of their wristband device. I feelConfident the device and their connectiveService will... operate flawlessly if needed.read more
Jean Klein
Jean Klein
20:22 01 Sep 25
Always helpful
Christine Graham
Christine Graham
17:30 01 Sep 25
Excellent service. Billy helped me to order another belt clip and reset my SOS Moble device! He was very knowledgeable and professional. Thanks Billy!!
Tom Thomas
Tom Thomas
17:30 01 Sep 25
Sammy is GREAT
Sophie Linder
Sophie Linder
23:30 31 Aug 25
Don't lose your pendant or they charge you $35 + $15 shipping. Other than that so far so good
Andrew Caleca
Andrew Caleca
22:41 31 Aug 25
The representative was amazing. He helped me with my needs and was so compassionate with the loss of my father.
theresa caldwell
theresa caldwell
15:14 31 Aug 25
Gerald Riley's Watch came promptly a few days after ordering.In trying to set up watch it wasn't working. I had to call Bay tech support who repeatedly had to put me on hold. It took 45 minutes to... get through it all on phone.NOW the real disappointing part.I was going through the watch with Dad-Gerald Riley, showing him the 2 buttons and the watch face etc. He pushed the red button and it literally fell off the watch....yep fell off.Now I spent another 15 minutes talking to tech. They're sending new watch express mail with a label to return broken watch.So far Dad and I aren't happy with everything going on. I don't understand why I continually have to be put on hold by tech, to answer/solve question's we have. The techs were nice but the delays were annoying.ANOTHER very disappointing aspect was we were told that AT&T had good reception in my parent's condo (9176 42nd Crt, Kenosha, WI 53142). That IS NOT the case as he has 1 bar at best and the watch continually says Limited Service.read more
David Riley
David Riley
03:12 31 Aug 25
We love Bay Alarm medical alert system. My mom has been wearing her wrist button all the time. We just cancelled the fall detection button for now as she kept taking it off and had accidentally set... it off leaning on it more when she wears it. The staff on the phone and response system have been wonderful. Reasonable cost. I have been recommending it to some of my patients at the hospital that are a fall risk at home. Thanks!!read more
Mary Eads
Mary Eads
00:08 31 Aug 25
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Google Rating
4.8
Based on 15255 reviews
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