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Google Rating
4.8
Based on 15611 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 15611 reviews
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We have used this service for seven years and never needed it until a few weeks ago. It was definitely a lifesaver!
Heather Syska
Heather Syska
22:50 17 Oct 25
I called technical service today and talked to Cal. He was extremely helpful and knowledgable. Thanks to him, we got my mother's fall detection device working again.
Cynthia Clark
Cynthia Clark
22:29 17 Oct 25
Service agent was very helpful and informative.Thank youFrank De Fanti
Frank De Fanti
Frank De Fanti
22:15 17 Oct 25
I've had to call customer support several times as my mom's credit card has been compromised three times this year and each time representatives have been very helpful.It is such a relief to know... that Mom is being monitored for falls, that gives peace of mind to help her stay independent longer.read more
Kristi M
Kristi M
21:01 17 Oct 25
Very supportive.
BJ Gorham
BJ Gorham
19:51 17 Oct 25
Great product. Customer service so helpful!!
Amy D
Amy D
19:21 17 Oct 25
I had to change my protected address and was helped by Brian who was polite, pleasant and made the change quickly.
Donna Hanson
Donna Hanson
19:11 17 Oct 25
Representative was very helpful.
Betty Mueller
Betty Mueller
18:49 17 Oct 25
Kal was very helpful in walking me all the steps in properly fixing the problem I created with my account .Definitely a plus to your team!
W L Blumenfeld
W L Blumenfeld
18:33 17 Oct 25
Received a voice message that the pendant hadn’t been tested in some time with a recommendation to test it at the earliest possible time. The test did not connect to the monitoring service. I then... called and was connected to a technician who quickly diagnosed the problem.We are very pleased with their proactive nature, reminding us to test the unit. The technician was very personable and knowledgeable.read more
Robert Feldman
Robert Feldman
16:15 17 Oct 25
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Google Rating
4.8
Based on 15611 reviews
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