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Google Rating
4.8
Based on 15446 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 15446 reviews
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Good employee took time with me and answered all my questions.Could have been shorter in the process. Do you all have fast internet service? Maybe that is why it takes time?
Patricia
Patricia
21:21 23 Sep 25
Ben listened to my needs regarding returning our medical device to your company, and Ben gave me excellent direction and customer service.
Blair Leisure
Blair Leisure
19:19 23 Sep 25
Good experience with Brent signing me up for micro device. Good follow up with Skye to change debit card to credit card for autopay.Good experience with Jerry to log in account and fill out... emergency information.read more
Rosalee Leier
Rosalee Leier
19:10 23 Sep 25
My call went extremely well and so helpful. Excellent service
Susan Dupont
Susan Dupont
18:33 23 Sep 25
I've had the Bay Alarm smart watch with GPS for well over a year and, now living alone, I have a greater sense of security to have it on me. I required resetting the code on the lock box, and the... customer service representative (and the video link he sent me) were very helpful. I really appreciate having this service!read more
Mac McKinsey
Mac McKinsey
18:30 23 Sep 25
Jerry was professional, very courteous and polite. He handled my issue in a timely fashion.
Tim Hoffman
Tim Hoffman
17:14 23 Sep 25
customer service was very kind and helped me to obtain information regarding whether my mother had her device on when she fell. I appreciate the wonderful support I was given.
Lynne Bryson
Lynne Bryson
15:07 23 Sep 25
I had some confusion about payment dates. My customer service representative was very patient and polite. We talked about my options and changed the date to better accommodate my schedule.
Ginger Bonnett
Ginger Bonnett
14:29 23 Sep 25
Derek was very helpfull! This company is easy to work with and always available . The price is reasonable and I feel better knowing my mother can call for help at at any time.
Terri White
Terri White
12:29 23 Sep 25
The service representative was very helpful and very polite as well as professional
David Bellamy
David Bellamy
12:18 23 Sep 25
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Google Rating
4.8
Based on 15446 reviews
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