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Google Rating
4.8
Based on 15409 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 15416 reviews
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Gentlemen at answering service and Billy at home office we're great. Very patient with me ...Im not very tech friendly.Lanyard is very sensitive, and that is a good thing. Thank you.
Mary Ann Yurkonis
Mary Ann Yurkonis
22:48 29 Oct 25
I've used Bay Alarm call button for the past year. Great equipment and service. But no longer a fall risk so I decided to cancel my service. One phone call to customer service agent Kal who handled... the cancellation quickly and efficiently. Since I paid for the equipment Kal says keep it and it can be recycled to someone who needs it and they can just reactivate it. GREAT policy from this company. Again, great job Kal.read more
charles cottone
charles cottone
21:11 29 Oct 25
After my conversation with youI am convinced I will be well takenCare of when the need arisesThanks for the informationRoy White
Roy White
Roy White
19:53 29 Oct 25
People I spoke with in support were very knowledgeable and helped me figure out certain that I was concerned about.
Jim Head
Jim Head
19:41 29 Oct 25
Very helpful and professional.
Keith Pollek
Keith Pollek
18:00 29 Oct 25
Ben provided wonderful customer support
Mark Keil
Mark Keil
16:11 29 Oct 25
Responsive and helpful service!
Susan Pollock
Susan Pollock
00:45 29 Oct 25
I had assistance today (10/28/2025) from a gentleman who was incredibly patient, professional, knowledgeable, understanding, etc etc etc!! I asked him to please cancel my account but would keep my... device. Most sincerely Patricia Carmichaelread more
Patsy Carmichael
Patsy Carmichael
22:52 28 Oct 25
Easy to sign up and prompt response on first use! Thank you so much!
Mary Ann Suarez
Mary Ann Suarez
22:34 28 Oct 25
The person i talked to was very nice & professional
Sherri Matuszak
Sherri Matuszak
21:06 28 Oct 25
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Google Rating
4.8
Based on 15409 reviews
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