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Google Rating
4.8
Based on 15204 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 15204 reviews
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Although I had a little with her lovely accent, she helped me with what I needed to take care of and took care of changing my mothers address temporarily.
Linda Pierce
Linda Pierce
23:32 27 Aug 25
Jenny was great - a big help
Ralph Valenzisi
Ralph Valenzisi
23:28 27 Aug 25
Nice folks, good service. I only would like them to clearly tell us relatives on the call list at THE BEGINNING OF SERVICE that we will likely be contacted to have our elderly parent TEST THEIR... DEVICE monthly if they don’t do it. I don’t know why we are contacted as they could call Dad to do it maybe through the device ? I know he doesn’t answer or get messages on his regular phone due to it doesn’t work well.read more
Wonder Planet
Wonder Planet
23:04 27 Aug 25
Very helpful in changing some items within my account
Edward Hearn
Edward Hearn
21:47 27 Aug 25
Great customer service !! Got me set up with no problems. Very nice to deal with.Called back to add something i forgot and they were wonderful!!
Carol Cowe
Carol Cowe
20:51 27 Aug 25
The person I talked to, Jenny, was pleasant and determined to resolve my issue. With persistence on her part and patience on mine, she fixed the problem. Thanks Jenny.
William Lund
William Lund
20:15 27 Aug 25
This company is courteous and trustworthy.My dad has been using this company for several years now, on a few occasions has enabled my father to get emergency services he needed. They even contacted... me when my father was unable to due to storms in the area. I would recommend this company to anyone!!read more
T M
T M
19:16 27 Aug 25
Requested comparison of options for my alarm.
Feeling Irie
Feeling Irie
17:59 27 Aug 25
I appreciated the service received at Bay Alarm Medical when my 93 year young mother-in-law‘s medical alert device stopped working. The whole family has felt a sense of comfort and relief that she... has this device and the thought of being without it was momentarily frightening! When MIL fell 3 years ago, we wanted her to have a way to get help immediately if she ever fell again. I researched before deciding on Bay Alarm Medical and have never regretted it. They are responsive in every way.Today Sara was very helpful and knowledgeable in going over our warranty and options. The greatest thing though was after our call got accidentally disconnected, she called me back to confirm a new SOS Micro will arrive in 2-3 days!This family and our Matriarch really appreciate the peace of mind Bay Alarm Medical provides.read more
LegalEagle
LegalEagle
17:39 27 Aug 25
Very helpful and knowledgeable
Karen Harris
Karen Harris
15:54 27 Aug 25
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Google Rating
4.8
Based on 15204 reviews
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