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Google Rating
4.8
Based on 15072 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

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Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 15072 reviews
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Easy activation over the phone. Patient, helpful assistant answered all questions. Highly reccomend!
Steve Hatfield
Steve Hatfield
00:26 19 Aug 25
We called Customer Support today for assistance in initially getting my mother-in-law set up on her SOS Micro. Kudos to Jason and Sarah. They provided a unique blend of tech savvy with end user... consulting. Now I know why Bay Alarm Medical ranks so high in Customer Service.read more
Steve Brandt
Steve Brandt
23:24 18 Aug 25
Jenny is great!!!
Eddie Lowenthal
Eddie Lowenthal
22:59 18 Aug 25
I am a new customer with Bay Alarm Medical, but my experience with them has been excellent so far. They have been very patient about answering all of my questions and helping me to set up my service.... I look forward to continued excellent customer setvice going forward.read more
Cynthia Zargarbashi
Cynthia Zargarbashi
22:30 18 Aug 25
Annie was incredibly patient & helpful to me today, as i just received my micro watch alarm system & was totally confused about its operation, how, where i could use it. Now im feeling so relieved... having asked Annie all that I needed in order to use the system properly- Thank You, Annie, for ur patience & compassion, it takes us elders (im 78) a little longer to understand things.read more
Tina D'Marco
Tina D'Marco
22:12 18 Aug 25
Alex from Bay Alarm was knowledgeable, patient and friendly in providing exceptionable help in setting up my medical alarm system. He is a credit to your company.
Will
Will
21:44 18 Aug 25
I was apparently having false alarms and they made suggestions on what was probably happening and how to fix it. Professionally worked with me.
Merry Holland
Merry Holland
21:31 18 Aug 25
After installing the device, we accidentally activated it. Immediately we were co tacked by Bay Alarm medical and they walked us through stopping the alarm system. Today we needed to ask questions... about how to return the device because I now have a different device at my new assisted living apartment and they wish me to use that. The customer service representative was very helpful and gave me exact instructions as to how to return the device and by when I needed to return it.read more
Kathy Shelley
Kathy Shelley
21:23 18 Aug 25
Representative for Bay Alarm was extremely helpful to me. She walked me through signing up on the Internet and doing a trial alarm. She saved me a great deal of time trying to figure it out on my... own.I must thank Mary for being informative, patient and extremely helpful.👍read more
Donna Babb
Donna Babb
20:38 18 Aug 25
Derek was fantastic and very helpful
Marmar Varzandeh
Marmar Varzandeh
20:30 18 Aug 25
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Google Rating
4.8
Based on 15072 reviews
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