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Google Rating
4.8
Based on 14759 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

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Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 14759 reviews
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I have been with Bay Alarm for several years and have mostly been happy. However, be aware when you purchase the fall detection device. It does not work like you probably think it will. If the... patient tries to get up on their own it will not alert even if they are not successful. The device will only alert if there is no movement detected for at least 30 seconds. This was not disclosed at the time of purchase and it took two falls and two phone calls to find this out. While Bay Alarm did offer to waive the additional fee for fall detection for a couple of months to make amends, I feel deceived, and this tarnishes my opinion of them.read more
Lanora Rogers
Lanora Rogers
20:12 23 Jul 25
Excellent customer service. Dependable and reliable equipment and response from health care personnel. I am totally pleased with adopting Bay Alarm Medical.
Tim Field
Tim Field
18:40 23 Jul 25
Great service! As a senior woman who lives alone, it’s a great feeling knowing if I fall or feel any distress, help is a button away. Staff is always helpful and courteous when I need it.
dianne rogers
dianne rogers
18:21 23 Jul 25
The gentleman who contacted me was very kind and very professional, and he answered all of my questions in a way I could understand. He reminded me to complete the medical information form and to... put it in a place where emergency personnel can find it. He represents your company at the highest quality.read more
Donna Wilson
Donna Wilson
18:09 23 Jul 25
It was lengthy for both of us, however, I appreciated his patience and courtesy. We gort the job done.
Ray McMullen
Ray McMullen
18:04 23 Jul 25
Friendly and helpful customer service.
La Donna
La Donna
17:35 23 Jul 25
Helpful and polite
Joyce Bell
Joyce Bell
16:29 23 Jul 25
Thank you Jenny for your help today!
Marjorie
Marjorie
15:40 23 Jul 25
The experience was wonderful. They helped me set up the watches. It was fairly easy. He was so helpful. Thank you so much.
Patricia Fisher
Patricia Fisher
15:01 23 Jul 25
I got the land line version, but it doesn't work with Spectrum. (Totally my fault, ordered online without talking to a sales rep) The service tech was very helpful in switching out my unit.
Kevin Cook
Kevin Cook
14:46 23 Jul 25
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Google Rating
4.8
Based on 14759 reviews
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