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Google Rating
4.8
Based on 15503 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 15503 reviews
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The customer service rep I spoke with was quite helpful and attentive to replacing my mom's watch expeditiously.
Sara Rotjan
Sara Rotjan
02:15 30 Sep 25
Chris was careful, competent and professional, resolving our problem immediately.
M Myers
M Myers
00:31 30 Sep 25
Very friendly and helpful customer service to meet our needs.
Andreas Scherffel
Andreas Scherffel
00:12 30 Sep 25
Worked out returned product and credit to account. Good service by attendant.
JOHN DAHILL
JOHN DAHILL
22:42 29 Sep 25
Excellent customer service!!! Keep the good work up!!
Roberta Morris
Roberta Morris
22:38 29 Sep 25
Spoke clearly and Politely!
Cathey Peters
Cathey Peters
22:19 29 Sep 25
Very responsive and helpful to our situation. Thank you.
Steve Tallman
Steve Tallman
21:36 29 Sep 25
I talked to Betty today and she was most helpful in setting up my mother’s medical alert. I know this will give me a lot more peace of mind when I am not with her. Betty had me run all the test and... made sure the base was working before we hung up. She was very polite and knew exactly what I should be seeing in the device. Thank you Betty!read more
Glenna Davis
Glenna Davis
20:59 29 Sep 25
I purchased this device for my mom & when I called customer service to get help with setting up Abel was a great help with lots of patience.
Stacey Carter
Stacey Carter
20:30 29 Sep 25
The Bay Alarm Medical representative that I spoke with was extremely helpful. He was very knowledgeable and helpful, and I was able to take all the time that I needed to better understand my system... he made my experience with Bay Alarm Medical pleasant one.read more
BoB Robertson
BoB Robertson
20:23 29 Sep 25
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Google Rating
4.8
Based on 15503 reviews
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