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Google Rating
4.8
Based on 15327 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 15327 reviews
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Gene’s patience is admirable. I knew nothing and got frustrated easily. He talked me through what I was sure I didn’t know. I’ll probably call with more questions but the little beast is charging and... blinking happily.read more
Val Thomas
Val Thomas
23:39 11 Sep 25
Having received a text about a low charge, Icalled and as helped immediately. Thanks for making calls so easy. The tech who walked me through the process was knowledgeable and professional in... manner.All in all, a very positive experience.Jere Gonzalezread more
Jere Gonzalez
Jere Gonzalez
23:32 11 Sep 25
Apparently I set off an alert with my device. Bay Alarm wasted absolutely NO time responding to the alert. I received multiple calls from them to verify whether or not I needed help. When they... couldn't reach me,they reached out to my emergency contacts. I feel very secure trusting this company to look after my safety. One of my emergency contacts recommended Bay Alarm Medical and I have no regrets in having chosen them. I'm ready AND willing to do the same for others.Personally, I can't begin to thank them enough.read more
D Rose
D Rose
23:22 11 Sep 25
I received excellent service from Austin.
Diane Benjamin
Diane Benjamin
20:50 11 Sep 25
patient and through
Dianne Tarpy
Dianne Tarpy
20:01 11 Sep 25
Bay Alarm has been a strong partner in monitoring my 91 year old mother. They are alert and very responsive to any alarms. Also, they are patient and supportive when speaking with their... representatives.read more
Stephen Roubik
Stephen Roubik
18:04 11 Sep 25
I have had a Bay Alarm device for several years and have found their service to be uniformly outstanding, with customer support staff being helpful, friendly, kind and efficient. Easy to reach a... real live human being any time of day or night. If you're looking for a medical alarm service I would highly recommend them!read more
Daniel Dennison
Daniel Dennison
17:50 11 Sep 25
Mostly good, except for one major glitch
magdalena zschokke
magdalena zschokke
17:43 11 Sep 25
I have been a Bay Alarm Miedical customer for over 10 years, and highly recommend their products and customer service. If you have an existing landline phone and don’t spend a lot of time alone... outside your home, this is the medical alert system for you! Having a stationary call button unit and the option to wear an alert button on my wrist has provided great peace of mind. Fortunately I’ve never had to call fior help, and have only interacted with the operators when testing to make sure it’s operating properly, or dealing with a power outage.. The people on the other end always respond quickly and efficiently.Be well and stay safe!read more
Jen Cook
Jen Cook
17:14 11 Sep 25
The customer service provided by Blake to purchase a medical alert system from Bay Medical Alarm was exceptional! Blake was extremely knowledgable, patient and personable. He answered all my... questions and is truly an asset to your company. Kenread more
Ken Sklar
Ken Sklar
15:44 11 Sep 25
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Google Rating
4.8
Based on 15327 reviews
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