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Google Rating
4.8
Based on 14919 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 14928 reviews
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Jason was caring and very nice to speak with!
Carol Schoonover
Carol Schoonover
23:19 03 Aug 25
Jenny provided all the assistance I needed. Thank you
Mario Mauro
Mario Mauro
20:52 03 Aug 25
Jenny helped solve my problem, she has GREAT customer service it was so nice talking to her but unfortunately the problem was not solved till another tech had me hit the button on the side O and I... buttonread more
Debbie Montague
Debbie Montague
20:19 03 Aug 25
Sarah was extremely helpful by being clear, thorough, and supportive. Bay Alarm has worked well for my mother for years and they continue to do so.
Nancy Yannett
Nancy Yannett
20:12 03 Aug 25
The phone was answered quickly and professionally. My problem (my neglect) was detected and solved. My previous contacts with Bay have been equally satisfactory. Good service, in short.
John Keber
John Keber
18:23 03 Aug 25
Customer rep Derek was patient and efficiently resolved my issue.
Ellen Ayers
Ellen Ayers
18:03 03 Aug 25
Worked with a very nice and polite and pleasant lady named Asa to set up system for my mother. Tested yesterday, works perfectly.
Jeanne Silva
Jeanne Silva
17:52 03 Aug 25
I had a question about billing. The agent solved my concern swiftly and to my satisfaction.
Carole Rogers
Carole Rogers
17:10 03 Aug 25
We are very happy with bay alarm medical.its been about 6 years and we will continue to use this company for my dad highly recommend.
Laurie Belluomini
Laurie Belluomini
16:03 03 Aug 25
Agent was terrificbut the unit still will not charge at all. I keep getting same message put on cradle until blue light flashes every 5 seconds that does not. happen . I have been charging 3 days and... this is unacceptable. I am 82 and fall many times. Unsafe!read more
Jamie Schwafel
Jamie Schwafel
03:06 03 Aug 25
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Google Rating
4.8
Based on 14919 reviews
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