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Google Rating
4.8
Based on 15478 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 15478 reviews
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I had to reset the alarm system. Got ahold of Chris and he was clear, efficient, provider quality service and got this system back up and running. Much appreciated.
Garrett Sato
Garrett Sato
23:43 26 Sep 25
Attendant was professional and efficient. Excellent experience
Carl Colaizzi
Carl Colaizzi
21:13 26 Sep 25
Bay Alarm has given me excellent service. Had to access them in September in Sebastian FL, got me safely to hospital care. Glad to have them still safely watching over me in my new location, in... DeLand FLread more
Sarah Clark
Sarah Clark
20:45 26 Sep 25
Excellent Service!Highly recommend Bay Alarm Service!
JAN LOWERY
JAN LOWERY
20:17 26 Sep 25
Always very helpful service. Wait times on the phone are less than a minute to speak to a live person.
Joe Clemente
Joe Clemente
20:15 26 Sep 25
Very efficient. Took less than 5 minutes to update payment details.
Marie Psenski
Marie Psenski
18:27 26 Sep 25
The technician was very professional and courteous and solved my issue within minutes.
Susan Parry
Susan Parry
18:24 26 Sep 25
I wish the person I talked with spoke better english!
Patricia Reller
Patricia Reller
16:15 26 Sep 25
Ben provided an excellent experience answering my questions and solving my problem with my mother’s account. He was extremely helpful and knowledgeable and offered great customer service. Thank you... again Ben!read more
Brenda Jones
Brenda Jones
16:10 26 Sep 25
My Mom had fallen and bumped her head. She pushed the button and someone was on the line in seconds. They sent help immediately and they got her to the hospital. Bay alarm notified me and my brother.... I highly recommend. Always helpful and professional when I call.read more
Janet Petty
Janet Petty
14:59 26 Sep 25
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Google Rating
4.8
Based on 15478 reviews
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