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Google Rating
4.8
Based on 15185 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 15185 reviews
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Jenny did an excellent job helping me navigate the cancellation process after my mom needed to move to a skilled nursing facility and no longer could use the alert device. Jenny was well versed on... the product and process.read more
Jim Perkins
Jim Perkins
23:17 26 Aug 25
I got this service for my 82 year old dad, because he has a tendency to fall. Our family was going out of town, leaving him alone. I am so glad he had his bracelet alarm on! He fell and broke his... hip! He was able to push his button and get help. He would have been on the floor for days otherwise. Thank you, Bay Alarm Medical.read more
Deb
Deb
23:09 26 Aug 25
My issue was addressed and resolved in less than five minutes. Great service
Dan Willis
Dan Willis
22:28 26 Aug 25
Simple and effective. My mom used it for 3 years
Eleanor Baader
Eleanor Baader
22:20 26 Aug 25
Jenny was very helpful, patient and polite.
Steve TRAV
Steve TRAV
20:54 26 Aug 25
The wait to access a live person was reasonable. Representative (Nick) was very courteous, patient, knowledgeable, and easy to work with.
Michael Rudd
Michael Rudd
19:52 26 Aug 25
Excellent, courteous, attentive, knowledgeable customer service.
Mimi Babochay
Mimi Babochay
19:48 26 Aug 25
Jenny answered questions quickly and accurately.
Mark Kolanko
Mark Kolanko
18:57 26 Aug 25
We found the device to be helpful to our aging mother
PJ Joshi
PJ Joshi
18:09 26 Aug 25
Great customer service. Nick was super nice and helpful with a setup issue we were having.
Dr. Lori
Dr. Lori
17:59 26 Aug 25
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Google Rating
4.8
Based on 15185 reviews
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