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Google Rating
4.8
Based on 15009 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 15009 reviews
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Annie was very accommodating and understood the situation I was in with my mom. Very good service.
Darren Newton
Darren Newton
21:31 13 Aug 25
The customers service person was very professional and extremely helpful.He also was very patient in waiting with me for my computer to start.I am very grateful to him.
Maria Rieger
Maria Rieger
21:06 13 Aug 25
I am very happy with this companies service. They have very knowledgeable employee's that are very helpful in helping you make a decision on what your needs maybe. Their Customer Service is... fantastic, (thanks Ken) they are wanting to help in any way they can. I highly recommend this company, as it has helped my Mom and now helps me. I do feel very safe and secure with the plan they helped me pick out.read more
Jaime Hayes
Jaime Hayes
21:02 13 Aug 25
I think it's pretty crappy that your company makes their customers pay for shipping to return your device.
Ted Roehm
Ted Roehm
19:53 13 Aug 25
Have had Bay Alarm for 6 months and it’s a security to know someone is available if needed.
Sherry Stone
Sherry Stone
19:51 13 Aug 25
Customer service agent Able was very polite and informative. Great company to work with
Tammi W
Tammi W
19:45 13 Aug 25
Walked me through every step of the way to get my Bay Alarm medical alert unit working. Outstanding customer service!
Lola Heagren
Lola Heagren
19:39 13 Aug 25
Great clear help to an old man!
Charles Nunnally
Charles Nunnally
18:48 13 Aug 25
Very helpful and knowledgeable
Derry Ruth
Derry Ruth
16:51 13 Aug 25
Coby was very helpful and polite and a pleasure to do business with Rebecca DeChellis.
Becky DeChellis
Becky DeChellis
16:37 13 Aug 25
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Google Rating
4.8
Based on 15009 reviews
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