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Google Rating
4.8
Based on 14601 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 14612 reviews
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The service is decent enough but we have a problem with the button hanging around my father's neck going off by itself. Really frustrated. We even got new hardware and button but the same thing... happens. I would consider another service. We will be looking.read more
Steve Galayda
Steve Galayda
22:03 13 Jul 25
Dereck was very polite and to the point. I appreciate that type of customer service.
David Martinez
David Martinez
21:31 13 Jul 25
Super customer service. I thought the process of getting set up would be complicated, but the support staff made it easy to set up everything for my buddy.
Robert Whitehead
Robert Whitehead
19:30 13 Jul 25
Always helpful and nice when we call to reset system or get it operating after a power failure or to check it.
Monika Groff, OD
Monika Groff, OD
19:29 13 Jul 25
We have used Bay Alarm for about 4 years. My mom is 100.5 and still on her own. Every once in a while she forgets to check in, however, we feel much better about her independence because of Bay... Alarm. The staff and your communications are awesome. I recommend you whenever anyone asks about a safe service.read more
Karen Brown
Karen Brown
19:18 13 Jul 25
Very helpful with alarm set up
Candace V
Candace V
19:11 13 Jul 25
Service was excellent
Gregory Bretz
Gregory Bretz
18:42 13 Jul 25
Sammy was thorough and helpful. Thank you.
dominique elliott
dominique elliott
18:17 13 Jul 25
Jenny was a great help to me, very kind and patient. She solved my problem, it appears.
JanFrazierTeachings
JanFrazierTeachings
16:46 13 Jul 25
Derek was a great help. Excellent service and very patient
Jim Gorab
Jim Gorab
15:57 13 Jul 25
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Google Rating
4.8
Based on 14601 reviews
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