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See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

Listen to Real Calls

Experience actual emergency calls from real Bay Alarm Medical customers

Customer is in physical pain and needs immediate emergency help

Bay Alarm Medical saves the life of a customer that needs help breathing

Customer falls but only wants to contact a family member (instead of 911)

America's #1 Rated Medical Alert Provider

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors' Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

The Bay Alarm Medical On-The-Go GPS Help Button is small, simply designed and easy to use. Even better, the response times to my calls were so quick that it gave me a real sense of confidence in the system’s ability to provide emergency help rapidly and effectively when needed.

Nicole Gregory | Contributor, Forbes Health

Bay Alarm Medical has the fastest average response time of any company we reviewed, at an average of 10 seconds, meaning that customers get the help they need sooner than with other companies. Bay Alarm Medical also scored highly in this category thanks to its generous 30-day free trial period, easy-to-navigate website with a live customer service chat feature, and its A+ rating from the Better Business Bureau.

Christopher Norman, GNP | Senior Care Expert Contributor, Caring.com

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 11281 reviews
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So far so good!
tim schilling
tim schilling
23:31 29 Nov 23
Great service, love this company. Use them for both sets of parents.
Erin Katniss Hitsman
Erin Katniss Hitsman
21:01 29 Nov 23
Good overall experience for aging loved one. The product and monitoring work well.
Russ Lebovitz
Russ Lebovitz
18:54 29 Nov 23
Very affordable and reliable medical alert system
Amy Meyer
Amy Meyer
18:05 29 Nov 23
Spoke with a gentlemen who was from the USA and he was a realProfessional who answered all of my questions. A great service department pls continue to provide this type of service thank you
Benny Biordi
Benny Biordi
17:49 29 Nov 23
So far, so good! Any question I have, they are very quick to respond! I have not had an occasion to need the service, but I have confidence that everything will be handled timely and efficiently
Debra Roberts
Debra Roberts
17:44 29 Nov 23
Genuinely uninformed about updating watch. But got it done with patients.
Nancy Tanguy
Nancy Tanguy
04:41 29 Nov 23
Bay Alarm was great to work with for the time my mom needed their services. Also very good for the closeout when we no longer needed the system. Very professional.
David dunlop
David dunlop
01:45 29 Nov 23
Excellent courteous patient service. Thank you!
Pam Salem
Pam Salem
23:15 28 Nov 23
Great customer service.
Debra Yeatts
Debra Yeatts
21:21 28 Nov 23
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Google Rating
4.8
Based on 11281 reviews
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