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Google Rating
4.8
Based on 15707 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 15707 reviews
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Sarah was friendly and made the whole interaction on the phone very pleasant!
Estrella Velez
Estrella Velez
16:01 25 Nov 25
We had an issue with delivery of the unit for my mom. It wasn't ever received by us. Unfortunately, I wasn't informed of the missed delivery for about a month, so we couldn't dispute the charges. ... Derek from Bay alarm was very helpful in re-sending the unit and only charging mom for the replacement equipment. We look forward to receiving the new unit and getting mom protected.read more
Tom Christie
Tom Christie
15:34 25 Nov 25
Both Derrick and Austin worked relentlessly to get my device working post husbands fall and unfortunately it seems as if device is not fixable. They have not set in motion the process for receiving... a new one.read more
Ann Scanlon McGinity
Ann Scanlon McGinity
14:40 25 Nov 25
Ben was the rep I talked to .Very pleasant, and helpful.
Catana Nagel
Catana Nagel
14:12 25 Nov 25
Everyone i spoke to very helpful
Vivian Gold
Vivian Gold
07:46 25 Nov 25
Austin was extremely helpful when I called with questions after a fall for our family member.
Lisa Hartmann
Lisa Hartmann
02:04 25 Nov 25
The best in the world. Thanks much.
John Brogan
John Brogan
02:00 25 Nov 25
Austin was very thorough.
Richard Maltby
Richard Maltby
01:27 25 Nov 25
I called and asked about a new watch.
Stephanie Thomas
Stephanie Thomas
00:58 25 Nov 25
Thank you Zack for your kindness in solving my problem.
Patricia Fohey
Patricia Fohey
00:08 25 Nov 25
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Google Rating
4.8
Based on 15707 reviews
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