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Google Rating
4.8
Based on 16833 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 16833 reviews
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To representatives were cooperative, understanding of my situation. They resolve all of my issues. I am grateful that the problem were solved expeditiously.
Billy Greer
Billy Greer
16:47 01 Feb 26
I have been with Bay Alarm for a few years now and have to say I'm very satisfied with them. Derek helped me today and was very kind and patient with me. He answered all my questions and reminded me... to test my alarm monthly. This company is very good. I highly recommend them.read more
Solitair
Solitair
00:52 01 Feb 26
Very satisfied with agent’s handling of my issue
Mark Cohen
Mark Cohen
00:36 01 Feb 26
I just completed a long call withJason. He set many things up for me and did so with good humor and a TON of patience. Hopefully the device will continue to behave, because he did such a good and... thorough job.read more
lonnie fisher
lonnie fisher
00:32 01 Feb 26
Bay Alarm Medical gives me a sense of security for which I am very grateful. Melinda McCullough.
Mindy McCullough
Mindy McCullough
00:22 01 Feb 26
Great customer service!
Sharif Abdrabbo
Sharif Abdrabbo
22:52 31 Jan 26
They were very quick to reset the service address. Vivian was the service agent.
Bryan Heidorn
Bryan Heidorn
22:40 31 Jan 26
Get customer service from Jason who helped me change my email information.
Cynthia Donisi
Cynthia Donisi
22:16 31 Jan 26
This company has a high rating for response with few false alarms. Their sales and marketing materials, however, are poor. My customer support rep., Derek, was very patient, answered all my... questions, and arranged to send me a missing part. I give him an A++.read more
RA Wright
RA Wright
21:02 31 Jan 26
Although the service communication was good, our requests to text/call the owners sons prior to sending emergency help were not always honored. Very disappointing!
Jaime Anaya
Jaime Anaya
20:31 31 Jan 26
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