Offer Ends Friday

Get It Before Christmas Sale - Up to 40% Off + Free Shipping on Select Plans

Offer Ends Friday

Offer Ends Friday

Get It Before Christmas Sale - Up to 40% Off + Free Shipping on Select Plans

Offer Ends Friday

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Protecting your loved ones shouldn’t be complicated. We’ll walk you through the process, suggest options, and answer any questions along the way.

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Google Rating
4.8
Based on 16262 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 16262 reviews
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Excellent customer service, he was polite and helped me get what I needed
Jen Shannon
Jen Shannon
13:22 18 Dec 25
Billy, your exemplary employee, calmly dealt with my issues regarding my recent paid year for Bay Alarm Medical. I am a smart attorney, but I am not good with IT and mechanical matters.Billy dealt... with all my problems one by one, defussing my fears regarding your new SOS system.He was patient, helpful and courteous. Billy reflects well on your company. I highly recommend considering him for a management position.Best regards,Francis Seiler, Esq.read more
Xavier Seiler
Xavier Seiler
02:46 18 Dec 25
Chris 2as great
Andy Bergstrom
Andy Bergstrom
23:28 17 Dec 25
My call today was handled very quickly and efficiently by Gene.
V Berry
V Berry
22:21 17 Dec 25
Just bought the SOS Home for our parents. Kai was a super helpful kind and professional agent who guided us to the best option. Thanks for your help.
Justin L
Justin L
22:19 17 Dec 25
Customer service was incredibly helpful as they always are.
judy hume
judy hume
21:50 17 Dec 25
Wonderful agent, very helpful. Resolved everything I needed. AAAA+
Kim Johnson
Kim Johnson
21:21 17 Dec 25
Nancy, the Customer Service rep, was terrific and took care of all my needs.
Henry Bigonger
Henry Bigonger
21:11 17 Dec 25
Cal was so helpful in answering me and my father's questions and setting up emergency contacts. Very grateful
PRIYA was very helpful, pleasant and polite. She would get five stars if it was just her I was rating . I had a terrible time Changing my payment method at their website and in their app. So I’m kind... of error in their website would not accept the date. My card expires although I entered it many times, it didn’t work in a different browser, it didn’t work with a different keyboard and it did work after reboot an update.. I then tried it on my iPad. It would not accept the same password that I used to get in on my Mac. same thing happened with my iPhone when I downloaded the app, didn’t like the password that works on my computer. Very hard to access their site. That’s why I had to call in to get help.read more
David Bellamy
David Bellamy
20:20 17 Dec 25
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Google Rating
4.8
Based on 16262 reviews
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