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Google Rating
4.8
Based on 13263 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

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Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 13274 reviews
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Knowledgeable and professional
Scott Nagel
Scott Nagel
20:19 15 Feb 25
Just received in mail, charged overnight, and set up for use.I chose wrist band unit. Am happy with it.Tested unit. Response in seconds. Hurray.
Dorene Kray
Dorene Kray
19:12 15 Feb 25
I was assisted by “Betty” who was very patient and she cheerfully explained to me how to use the Bay Alarm Medical app! Thank you! All of our experiences with Bay Alarm have been positive ones!
Lynne Bradley
Lynne Bradley
18:02 15 Feb 25
He was able to help but I had trouble understanding his accent.
Walter Shields
Walter Shields
17:03 15 Feb 25
Serious problem contacting Bay Alarm. Sam was extremely helpful in trouble shooting the problems. I was on the phone with him for an hour and he explained the process he was going through and was... extremely patient. Sam should get a Best Employee Award!read more
Harry Fahnestock
Harry Fahnestock
16:48 15 Feb 25
Purchase this device for my mom who's had stability issues. It makes the family much more secure and knowing if she was to fall somebody would respond. Every time I have dealt with customer service... it has been a positive experience and we look forward to many more years of using this device to protect my mom.read more
Bob Francis
Bob Francis
04:28 15 Feb 25
Top marks for customer service! Our mother had issues setting up the base unit and the tech support worked with us to troubleshoot the issue from 1,000 miles away. It was a simple error that we... easily remedied, but Ben stayed on the line with us to finish all testing & to be sure all questions & concerns were addressed, and Mom had a comfort level with her new device. Top notch help patience and professionalism. If this is any indication of the emergency response we can expect if needed, Mom is in great hands!read more
K Anderson
K Anderson
02:25 15 Feb 25
I need her to update the program in my watch. The man was extremely patient walking me through a very complex process.
Larry Bowers
Larry Bowers
01:32 15 Feb 25
Almost thought I had to cancel with this company because I was getting tight on funds, but they were able to work with me with a monthly budget instead of paying it all at once
Guru Laura
Guru Laura
21:53 14 Feb 25
There was a glitch in the system which was taken care of immediately! Very happy it was caught in a timely manner. Would definitely recommend Bay Medical.
Mary Krueger
Mary Krueger
21:27 14 Feb 25
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Google Rating
4.8
Based on 13263 reviews
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