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Google Rating
4.8
Based on 15248 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 15248 reviews
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We love Bay Alarm medical alert system. My mom has been wearing her wrist button all the time. We just cancelled the fall detection button for now as she kept taking it off and had accidentally set... it off leaning on it more when she wears it. The staff on the phone and response system have been wonderful. Reasonable cost. I have been recommending it to some of my patients at the hospital that are a fall risk at home. Thanks!!read more
Mary Eads
Mary Eads
00:08 31 Aug 25
Kal was extremely patient and helpful. Highly recommend.
Susan Klein
Susan Klein
23:14 30 Aug 25
So far so good. Everything seems to be working just fine. My 1st test took less than 15 seconds for a medical tech to pick up and answer the call on my SOS All In One 2 Medical Alert System.
James Tobin
James Tobin
23:04 30 Aug 25
Bay Alarm Medical provided excellent service for my elderly mother, who lived alone at home. She has had a few medical emergencies overnight in the past few weeks, and they always responded promptly.... Their monthly fee is also quite, quite reasonable for the service that they provide. I had to call customer service today for help with a minor matter, and the agent I spoke with, Kal, was enormously helpful and professional. I highly recommend this business.read more
Shoko Michael
Shoko Michael
22:42 30 Aug 25
Bay Medical provided peace of mind for our family when mobility became an issue with both my mom and dad. Bay Medical’s customer support is outstanding and I found the website very easy to navigate... and update. Thank you!read more
Cindy Neidigh
Cindy Neidigh
22:17 30 Aug 25
Very courteous and helpful. Thankfully, I have never had to use the service. The customer service representative was very informative and I updated my information while I spoke with her.
Martha Archuleta
Martha Archuleta
21:02 30 Aug 25
Called in yesterday for a review of how to use my system. phone person was very helpful and thorogh. He also update my profile to include people to notify and home entry instructions.
Rosemary Harrison
Rosemary Harrison
19:29 30 Aug 25
Cal was extremely competent and was very helpful in resolving my alarm's technical call today.
Ramona Krausnick
Ramona Krausnick
18:55 30 Aug 25
Excellent customer service, sincere condolences on my loved ones passing
Donna Frischkorn
Donna Frischkorn
18:27 30 Aug 25
I highly recommend Bay Alarm Medical. Their customer service is excellent. My mother fell numerous times, they were very fast on responding and getting help to her.
Kelli M
Kelli M
16:47 30 Aug 25
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Google Rating
4.8
Based on 15248 reviews
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