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Google Rating
4.8
Based on 15677 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 15676 reviews
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Fast, excellent service. Staff is superb
Robert Whitmore
Robert Whitmore
04:22 22 Nov 25
Bay Alarm provides excellent customer service with knowledgeable technicians.
Mary Semler
Mary Semler
02:01 22 Nov 25
Just setup the Bay Alarm Medical system for my mom with the assistance of the help desk. The representative was extremely nice and very knowledgeable. She took me through each step of testing... everything and made sure that I understood what each piece did. The system works great and would recommend it to anyone who is looking for a way to make sure that their loved one is safe.read more
Boyd Myers
Boyd Myers
00:01 22 Nov 25
Chris has been very helpful. He is kind and patient.
Elizabeth Jenkins
Elizabeth Jenkins
23:23 21 Nov 25
Gene was very helpful.
Joyce McGuire
Joyce McGuire
22:02 21 Nov 25
Derrick helped me today test my alarm watch. He was informed pleasant and easy to talk to. I’m so fortunate to have my Bay Alarm watch. It gives me a feeling of security.
Linda Love
Linda Love
21:30 21 Nov 25
Very professional
Marion Moskow
Marion Moskow
21:30 21 Nov 25
Agents were very helpful in selecting the appropriate alarm package for my mother. The materials arrived very quickly and set up was very easy. When she moved, it was also easy to cancel the service... when it was no longer needed.read more
Kirsten
Kirsten
20:32 21 Nov 25
I changed from landline to cellular and I neede to know how to stop the billing on the landline unit. Sara was very helpful to get that taken care of. She was very friendly and professional. She was... also very patient with an 88 year old woman.read more
WILL LUYTEN
WILL LUYTEN
20:06 21 Nov 25
This device works, customer service is always great. Today I had Saira and she was able to quickly update my billing info and upgrade my device. Thanks!
Rosey Rav
Rosey Rav
19:59 21 Nov 25
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Google Rating
4.8
Based on 15677 reviews
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