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Google Rating
4.8
Based on 16716 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 16716 reviews
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I called this morning to update account. The person I talked to was very nice and helpful. She took care of my issue quickly and efficiently. Great company.
Bonnie Lentz
Bonnie Lentz
17:46 24 Jan 26
Prompt, professional response. Wonderful company! I'm totally satisfied, happy to be able to rely on them and will happily recommend to anyone.
Nancy Dessart
Nancy Dessart
16:44 24 Jan 26
Angeli provided polite and complete service. She is an asset to your company.
Kent Bickel
Kent Bickel
16:38 24 Jan 26
Christy was patient and helpful.
ana hart
ana hart
04:09 24 Jan 26
Bay Alarm Medical customer service has always been top notch. They always answer promptly, are professional and solve my issues. Nancy was excellent in getting my mother's device deactivated and... cancelled after mom died.read more
Lynn RJ
Lynn RJ
03:56 24 Jan 26
Very helpful and informative
jim Socha
jim Socha
02:30 24 Jan 26
Great service from Bay Medical. They are there for you and check up on you to make sure that your equipment is working and that you know how to operate it.Their agents are compassionate about their... jobof making sure that you are safe.I feel safe and comfortable with their service.read more
B B
B B
02:10 24 Jan 26
Very happy with product and services. Highly recommend to anyone wanting a device to help with aging loved ones.
Jeffery Mcconnell
Jeffery Mcconnell
01:49 24 Jan 26
My aunt is a new customer with Bay Alarm Medical and Austin was incredibly kind and patient as we spent time on the phone getting her medical alert activated.
Heidi Monroe
Heidi Monroe
01:48 24 Jan 26
Great service and help Ben
Walt Miles
Walt Miles
01:23 24 Jan 26
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