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Google Rating
4.8
Based on 16803 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 16803 reviews
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Christy was extremely helpful and thorough in processing a replacement device for Mom. Thanks Christy! It was a pleasure speaking with you today!
Jim Carlson
Jim Carlson
17:24 30 Jan 26
The man's accent made things hard for me, but when he slowed down and took his time to talk we were able to set up the device,However there was some confusion as to which is the bottom and which is... the side of the device.read more
Elizabeth Sapanero
Elizabeth Sapanero
16:58 30 Jan 26
A very positive interaction that was helpful and informative.
yawns smith
yawns smith
16:53 30 Jan 26
I have spoken with Jenny several times and she has been extremely supportive and helpful. She is an excellent representative for BayAlarm and I rate her 10 out of 10 stars ⭐️ for her... work and patience. Thank you for having such a wonderful employee. Annread more
Ann Duffy
Ann Duffy
16:14 30 Jan 26
Deena is great! Very patient and compassionate!
Jua Gr
Jua Gr
15:18 30 Jan 26
Nancy helped me with my SOS watch. She was very thorough in identifying the problem and has arranged for me to receive a replacement watch. My whole experience with her was GREAT!THANK YOU NANCY.
Linda Ollmann
Linda Ollmann
15:12 30 Jan 26
The representative, Gene, was very helpful, patient and thorough!
Richard Russell
Richard Russell
14:41 30 Jan 26
The staff that I spoke with, Kieran and Derick, were both exceptionally professional and helpful in setting up my mother’s device. I highly recommend Bay Alarm Medical!
Stephen Hawthorne
Stephen Hawthorne
23:29 29 Jan 26
Jason in customer service was incredibly helpful in making changes to our account.
Joe Strazzullo
Joe Strazzullo
23:09 29 Jan 26
Helped setup my mother’s system. Easy to setup and use.
Don Delaughter
Don Delaughter
23:01 29 Jan 26
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