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Google Rating
4.8
Based on 15574 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

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Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 15574 reviews
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Called Bay Alarm Billing with a question about an invoice.
Robert Blodgett
Robert Blodgett
23:24 14 Oct 25
This company is very patient with my mother who is 95 and has a bit of dementia. They respond quickly and even though she makes mistakes and sets off the alarm when she doesn’t mean to more than she... should they are always kind to her. The service is a great comfort and value.read more
Robert Strickland
Robert Strickland
22:49 14 Oct 25
Betty was delightful, patient and extremely helpful. Great experience.
shari plaster
shari plaster
22:21 14 Oct 25
Sarah was very helpful!
Phil Kennedy
Phil Kennedy
20:57 14 Oct 25
Always helpful, kind, and very responsive.
Bret Wortman
Bret Wortman
19:07 14 Oct 25
Ben called for a billing issue. It was quickly resolved. In addition, he clarified a very important question so I feeling very happy with the services provided. It gives me peace of mind knowing my... Mom is protected. Thank you Benread more
Jackie Kimball
Jackie Kimball
18:39 14 Oct 25
Top-notch service with help getting my device set up.
Michael Howell
Michael Howell
18:32 14 Oct 25
When you push the button, help comes quickly. They also notify me when I have forgotten to charge the alarm. It gives me peace knowing they are there to help.
Karen Swanson EA
Karen Swanson EA
18:22 14 Oct 25
Very friendly staff & made this transition easy- double checked to make sure unit arrived & it did - everything was taken care of
Rolly Desotell
Rolly Desotell
15:55 14 Oct 25
We are so amazed at the quality of the staff and the ease of setup. Everyone has guided us thru each step. We are so happy!
Paul Moseley
Paul Moseley
14:56 14 Oct 25
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Google Rating
4.8
Based on 15574 reviews
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