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Protecting your loved ones shouldn’t be complicated. We’ll walk you through the process, suggest options, and answer any questions along the way.

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Google Rating
4.8
Based on 16114 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 16129 reviews
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Outstanding customer service from Brian! Truly grateful for the assistance.
Michael Trawick
Michael Trawick
15:50 10 Dec 25
Tech support was vey helpful and professional. I appreciated the time taken and Chris was very helpful in ordering a replacement bracelet for my mother.
Nancy Houle
Nancy Houle
03:49 10 Dec 25
Kobe is a great asset for Bay Medical. Professional and attentive. Made sure all my questions were answered.
Eric Dondich
Eric Dondich
00:50 10 Dec 25
Thanks to Mary doing a resets
Kim Sams
Kim Sams
00:30 10 Dec 25
Vivian offered great customer care when I called.
Derek Crawford
Derek Crawford
23:48 09 Dec 25
The billing rep who assisted me today was very helpful, great customer service! The cancellation process was very simple. The service was good, I just don’t need it anymore.
Terri Raines
Terri Raines
23:44 09 Dec 25
Good job on service call today
Sallie Moledor
Sallie Moledor
22:38 09 Dec 25
Gene was great to talk with and good customer service
Shane Wilson
Shane Wilson
22:31 09 Dec 25
I had the most wonderful experience working with Dee to get a medical device for my elderly mom. Dee explained all my options and how everything worked. She was so sweet, helpful and friendly. I... was so impressed with her and she at no time gave me any high pressures sales just helpful suggestions. Thank you so much Dee for making this process so easy and smooth.read more
Dawn Arnold
Dawn Arnold
22:15 09 Dec 25
The system worked as needed when my father fell and pressed his alert button. We were so thankful. Customer service has been great!
Linda Hoppenstedt
Linda Hoppenstedt
22:11 09 Dec 25
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Google Rating
4.8
Based on 16114 reviews
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