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Google Rating
4.8
Based on 15754 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

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Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 15754 reviews
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Rrsponse is quick
Linda Hughes
Linda Hughes
14:19 02 Dec 25
Best tech and customer support staff
Ashwin Mehta
Ashwin Mehta
06:30 02 Dec 25
Very courteous and helpful. Thankfully, I have never had to use the service. The customer service representative was very informative and I updated my information while I spoke with her.
Martha Archuleta
Martha Archuleta
20:05 01 Dec 25
Every company rep I’ve spoken with has been super friendly, patient, and professional, no matter how many times I went over the same questions.
Ed Tolliver
Ed Tolliver
19:55 01 Dec 25
Betty was very helpful and resolved the issue very quickly
Jeff Cash
Jeff Cash
19:15 01 Dec 25
Very professional staff and support. Had some issues with activation but they worked with us to get it all setup.
Terry Bond
Terry Bond
19:14 01 Dec 25
The young lady that help me was very courteous and helpful. The transaction was seemless
Carol Huser
Carol Huser
18:58 01 Dec 25
I just spent several minutes on the phone with Derek from Bay Alert Medical for technical questions in monitoring my mother's medical alert device. Derek patiently listened to my questions, and then... put me on hold to consult with the tech department and check the cell signal at my mother's location. The advice he provided helped resolve my issues and gave me a better understanding of the operation of this alert device. Good job, Derek!!read more
Mark Nordquist
Mark Nordquist
18:47 01 Dec 25
Angali was very helpful, efficient and caring. We appreciated her kind effort.
sydney smith
sydney smith
18:04 01 Dec 25
The person I talked to has fully assisted me in solving all my issues, was extremly patient and polite. I am completely satisfied with the service I received.
Anna Smolensky
Anna Smolensky
15:05 01 Dec 25
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Google Rating
4.8
Based on 15754 reviews
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