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Google Rating
4.8
Based on 16729 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

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Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 16729 reviews
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Jason was very helpful: he took time to explain how to use the fall protection feature of my Bay Alarm medallion, walked me through testing, and ordered a replacement medallion under my warranty,... which I'd forgotten I have. He has the reassuring manner that embodies the Bay Alarm mission!read more
Maureen Mylander
Maureen Mylander
17:36 25 Jan 26
The representative was extremely helpful. Professional and provided me with service in a timely fashion
Tracy Smith
Tracy Smith
17:34 25 Jan 26
Prompt, professional response. Wonderful company! I'm totally satisfied, happy to be able to rely on them and will happily recommend to anyone.
Nancy Dessart
Nancy Dessart
17:19 25 Jan 26
My recent experience was very goodMary was very helpful and thoughtful,Answered all my questions and talked me throughthe connection process with patients
Maureen Russell
Maureen Russell
16:37 25 Jan 26
Agents are always very helpful!
Lynn Blakeley
Lynn Blakeley
23:58 24 Jan 26
I just had a problem worked out by representative Priya. It was a pleasant experience and she had my problem resolved ASAP. Thank you
Lyndon Bratcher
Lyndon Bratcher
23:44 24 Jan 26
The staff has been patient with my father in law, thorough and knows how to use their technology. It's been good working with them.
David Oury
David Oury
22:43 24 Jan 26
Bay Area has great service at a lower cost. They will call to check on you and make sure you're device is still operating. Test once a month, it's easy. My last experience with Mary was great. So... patient and explains everything.read more
Tina Burnett
Tina Burnett
21:52 24 Jan 26
Derek was very helpful and responsive to my feedback and questions.The alarm has worked well. My feedback had to do with the wristband. I think it needs to be redesigned so it will stay on and not... be easily unbuckled. This can probably be done by making the two prongs a little longer and mushroom shaped and adding a band to the strap.read more
Gail Hughlette
Gail Hughlette
21:33 24 Jan 26
The rep Angi was very helpful.
Ron Friedman
Ron Friedman
21:17 24 Jan 26
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