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Google Rating
4.7
Based on 5927 reviews
I had a great experience, Diane answered the help phone and I explained my problem. I wanted to test my GPS help button and it wasn’t working. She immediately explained to me that I Thad to press the... button for 5 (five) seconds tO be connected. So that solved the problem. So thank Diane.read more
Bob Hazeltine
Bob Hazeltine
01:51 08 Jun 21
Good job😊
Jane Silva
Jane Silva
23:38 07 Jun 21
Had an excellent experience with the agent, the gentleman who helped me this morning to set an account for in-Home monitoring for my wife. He was courteous, patient, and helpful in making my... choices.The same applies to the lady who helped me cancel Fall Detection Monitoring this afternoon, a decision that my wife and I took later, after the conclusion of my earlier contact.read more
Michel CHIRMAN
Michel CHIRMAN
23:05 07 Jun 21
Efficient contact oh, my time was well spent.
John Stockton
John Stockton
20:57 07 Jun 21
took care of all my problems
Barbara Smith
Barbara Smith
20:03 07 Jun 21
Sarah LeBeau
Randy LeBeau
Randy LeBeau
18:27 07 Jun 21
We used the Bay Alarm Unit and necklace with fall detection for my Dad who is 84 years old with dementia.The unit gave me peace of mind when I was away from home. Once, he dropped the necklace and... the paramedics and half the police unit showed up surrounding my house. False alarm, but good test to know IT DOES WORK!read more
Sondra Lee
Sondra Lee
15:26 07 Jun 21
John @ bay alarm was extremely helpful. He was professional and personable and was able to solve the problem I was having. 5 star customer service from him!
suzanne grimme
suzanne grimme
00:23 07 Jun 21
The tech help I received was clear, and concise. They helped resolve the issue quickly.
Chuck Powell
Chuck Powell
02:23 06 Jun 21
I am new to Bay Alarm Medical but have made several calls to them and have been very pleased with the quick, thorough and helpful responses.
Mary Lou Monnat
Mary Lou Monnat
01:28 06 Jun 21

America's #1 Rated Medical Alert Systems

Consumers love Bay Alarm Medical. But, don't just take our word for it.

Bay Alarm Medical delivered the fastest overall response times and the best portable help button range in our tests"

- Alex Colon, PCMag.com

One of the most reliable and affordable medical alert devices on the market today"

- Jim T Miller, NBC Today

I think I’m careful, but you never know what’s going to happen."

- Jackie of Danville, CA

Google Rating
4.7
Based on 5927 reviews